[Chapter-delegates] AMS celebration day 2024 [was Re: Happy third anniversary MemberNova initiative]

[Olivier MJ Crépin-Leblond]

On 16/03/2024 17:39, Hank Nussbacher via Chapter-delegates wrote:
>
> Solutions will not arise since we are trying to smash a square peg 
> (AMS) into a round hole (Salesforce system).  Years from now, we will 
> still need to reference 12 page guides to do simple functions.  A 
> system like this needs to be intuitive - which it can never be. 

Funny you should mention this.
I was reviewing the recording of the meeting of the Internet Society 
Foundation which was impressively published immediately after the end of 
the call on https://www.youtube.com/watch?v=fnsOkds-Ogs

At 4:30 Andrew Sullivan, standing in to deliver the Managing Director's 
report (until this position is filled), explained that Fonteva, because 
it is based on SalesForce is being developed as a Customer Relationship 
Management (CRM) Tool which is being built behind the scenes with a 
dashboard being turned on in Q2, "...which will make things somehow easier".

I wonder if the idea was to have a CRM System for the Internet Society 
Foundation to administer grants and being able to scale up. I have read 
that one of the biggest drawbacks of Fluxx Grantseeker is that it 
doesn't provide users the ability to find or view active RFPs. This 
means that organizations might have to invest in additional grant 
prospecting tools to research and find active funding opportunities. 
Since the Internet Society Foundation is actively searching for funding 
opportunities, it would make sense to implement a CRM system for this.

But then comes the question: was the first aim to get a CRM system for 
the Internet Society Foundation and the side add-on to have a 
replacement for the AMS, or the other way around?

Kindest regards,

Olivier
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