[Chapter-delegates] Request for a method to send email to Chapter members.

Wed Mar 27 21:28:04 PDT 2024

I agree the present system seems to be very confusing.

Have been trying to send a mail to the chapter, but not succeeded yet.

Could anyone share where the tutorials to send emails are?

Regards

Amrita

On Tue, Mar 26, 2024 at 2:26 AM Joly MacFie via Chapter-delegates <
chapter-delegates at elists.isoc.org> wrote:

> Hi Levy,
>
> Chatter is not bad, somewhat akin to whatsapp with email integration, but,
> by default, members are set to email digest mode, can even reset their
> option to 'limited', and I suspect members who are set to 'opt-out' may
> never see it at all. So, it is not a reliable way to reach your chapter
> membership. Also, content options are limited.
>
> OTOH, an email campaign, with the journey set to TD, will reach every
> member of your Chapter.
>
> Once an email campaign is set up, it's easy to repost to the same
> campaign without going through all the set up.
>
> What isn't clear to me, as yet, is, whether this will reach people who
> have subsequently joined. Possibly not.
>
> Joly
>
> On Mon, Mar 25, 2024 at 11:16 AM levy syanseke via Chapter-delegates <
> chapter-delegates at elists.isoc.org> wrote:
>
>> Hi Joly,
>>
>> That's what I was referring to.
>>
>> Regards
>>
>> Levy Syanseke
>>
>> Ramah Designs - Founder
>> Internet Society Zambia Chapter - Founding President
>>
>> +260 978 210 494
>>
>> *God is a Designer*
>>
>> On Sun, 24 Mar 2024, 20:08 Joly MacFie, <joly at punkcast.com> wrote:
>>
>>> Hi Levy,
>>>
>>> Are you referring to 'Chatter' ?
>>>
>>> Joly
>>>
>>>
>>>
>>> On Sun, Mar 24, 2024 at 12:42 PM levy syanseke via Chapter-delegates <
>>> chapter-delegates at elists.isoc.org> wrote:
>>>
>>>> Hi Mohan,
>>>>
>>>> I hope this email finds you well.
>>>>
>>>> I do understand your frustration and have  been through it before.
>>>> While waiting for the demo video, we learnt we can use an alternative
>>>> channel within the new AMS. If you have time or any other leader who would
>>>> like help with communicating using the same feature to communicate to your
>>>> chapter members.
>>>>
>>>> I am available on Tuesday. Do advise, anytime before or after 9:50
>>>> UTC - 13:00 UTC.
>>>>
>>>> Regards
>>>>
>>>> Levy Syanseke
>>>>
>>>> Media Studies Tutor | Ramah Designs
>>>> <https://web.facebook.com/ramahdesigns/> - Founder
>>>>
>>>> Internet Society Zambia Chapter <https://isoczambia.org> - Founding
>>>> president
>>>>
>>>> Youth IGF Movement <https://youthigf.com/>- Community Coordinator
>>>> +260 978 210 494 <+260+978+210+494>
>>>> lsyanseke at gmail.com
>>>>
>>>> <https://ramahdesigns.business.site/>
>>>>  God Loves You!
>>>>
>>>>
>>>> On Sun, Mar 24, 2024 at 4:24 AM K Mohan Raidu via Chapter-delegates <
>>>> chapter-delegates at elists.isoc.org> wrote:
>>>>
>>>>> That traning link itself erroneous.
>>>>>
>>>>> I asked for a one-on-one and step-by-step demo of the emailing.
>>>>> This attitude of the AMS is very irresponsible.
>>>>>
>>>>> There is no method to send emails to Chapter members from the portal.
>>>>> And traning on a non existing feature is futile.
>>>>>
>>>>> Will the demo be arranged or should I esclate it the highest level?
>>>>>
>>>>>
>>>>> K Mohan Raidu
>>>>> President
>>>>> ISOC Hyderabad.
>>>>> +919985033566
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Friday, March 22, 2024 at 08:32:01 PM GMT+5:30, AMS Helpdesk <
>>>>> amshelp at isoc.org> wrote:
>>>>>
>>>>>
>>>>> Hi K,
>>>>>
>>>>> The correct training link was sent back on 7 March 2024. As we did
>>>>> not receive a reply, the ticket was closed. Please let us now if you are
>>>>> still having trouble accessing this link and training.
>>>>>
>>>>> On Fri, 22 Mar at 9:17 AM , K Mohan Raidu <kmraidu at aol.com> wrote:
>>>>> How do close a ticket without attending or resolvinb the issue?
>>>>>
>>>>> ------------------------------------------------------------------------------------------------
>>>>>
>>>>>
>>>>> On Wednesday, March 20, 2024 at 10:49:58 PM GMT+5:30, AMS Helpdesk <
>>>>> amshelp at isoc.org> wrote:
>>>>>
>>>>>
>>>>> Dear K Mohan Raidu,
>>>>>
>>>>> Your ticket - Request for a method to send email to Chapter members.
>>>>> -  has been closed.
>>>>>
>>>>> We hope that the ticket was resolved to your satisfaction. If you feel
>>>>> that the ticket should not be closed or if the ticket has not been
>>>>> resolved, please reply to this email.
>>>>>
>>>>> Sincerely,
>>>>> Internet Society Support Team
>>>>> https://isochelp.freshdesk.com/helpdesk/tickets/13941
>>>>>
>>>>> 13941:1314861
>>>>> _______________________________________________
>>>>> As an Internet Society Chapter Officer you are automatically subscribed
>>>>> to this list, which is regularly synchronized with the Internet
>>>>> Society Chapter Portal (AMS):
>>>>> https://admin.internetsociety.org/622619/User/Login
>>>>> View the Internet Society Code of Conduct:
>>>>> https://www.internetsociety.org/become-a-member/code-of-conduct/
>>>>>
>>>> _______________________________________________
>>>> As an Internet Society Chapter Officer you are automatically subscribed
>>>> to this list, which is regularly synchronized with the Internet Society
>>>> Chapter Portal (AMS):
>>>> https://admin.internetsociety.org/622619/User/Login
>>>> View the Internet Society Code of Conduct:
>>>> https://www.internetsociety.org/become-a-member/code-of-conduct/
>>>>
>>>
>>>
>>> --
>>> --------------------------------------
>>> Joly MacFie  +12185659365
>>> --------------------------------------
>>> -
>>>
>> _______________________________________________
>> As an Internet Society Chapter Officer you are automatically subscribed
>> to this list, which is regularly synchronized with the Internet Society
>> Chapter Portal (AMS):
>> https://admin.internetsociety.org/622619/User/Login
>> View the Internet Society Code of Conduct:
>> https://www.internetsociety.org/become-a-member/code-of-conduct/
>>
>
>
> --
> --------------------------------------
> Joly MacFie  +12185659365
> --------------------------------------
> -
> _______________________________________________
> As an Internet Society Chapter Officer you are automatically subscribed
> to this list, which is regularly synchronized with the Internet Society
> Chapter Portal (AMS):
> https://admin.internetsociety.org/622619/User/Login
> View the Internet Society Code of Conduct:
> https://www.internetsociety.org/become-a-member/code-of-conduct/
>
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