<div dir="ltr">I agree the present system seems to be very confusing. <div><br></div><div>Have been trying to send a mail to the chapter, but not succeeded yet.<div><br></div><div>Could anyone share where the tutorials to send emails are?</div><div><br></div><div>Regards</div><div><br></div><div>Amrita</div></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Mar 26, 2024 at 2:26 AM Joly MacFie via Chapter-delegates <<a href="mailto:chapter-delegates@elists.isoc.org">chapter-delegates@elists.isoc.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div class="gmail_default" style="font-size:small">Hi Levy,</div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small">Chatter is not bad, somewhat akin to whatsapp with email integration, but, by default, members are set to email digest mode, can even reset their option to 'limited', and I suspect members who are set to 'opt-out' may never see it at all. So, it is not a reliable way to reach your chapter membership. Also, content options are limited. </div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small">OTOH, an email campaign, with the journey set to TD, will reach every member of your Chapter. </div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small">Once an email campaign is set up, it's easy to repost to the same campaign without going through all the set up.<br><br></div><div class="gmail_default" style="font-size:small">What isn't clear to me, as yet, is, whether this will reach people who have subsequently joined. Possibly not.<br><br>Joly</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Mar 25, 2024 at 11:16 AM levy syanseke via Chapter-delegates <<a href="mailto:chapter-delegates@elists.isoc.org" target="_blank">chapter-delegates@elists.isoc.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="auto">Hi Joly,<div dir="auto"><br></div><div dir="auto">That's what I was referring to.</div><div dir="auto"><br></div><div dir="auto">Regards<br><br><div dir="auto">Levy Syanseke <br><br>Ramah Designs - Founder<br>Internet Society Zambia Chapter - Founding President<br><br>+260 978 210 494<br><br>*God is a Designer*</div></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Sun, 24 Mar 2024, 20:08 Joly MacFie, <<a href="mailto:joly@punkcast.com" target="_blank">joly@punkcast.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div class="gmail_default" style="font-size:small">Hi Levy, </div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small">Are you referring to 'Chatter' ?</div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small">Joly</div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small"><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Sun, Mar 24, 2024 at 12:42 PM levy syanseke via Chapter-delegates <<a href="mailto:chapter-delegates@elists.isoc.org" rel="noreferrer" target="_blank">chapter-delegates@elists.isoc.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Hi Mohan, <div><br></div><div>I hope this email finds you well. </div><div><br></div><div>I do understand your frustration and have been through it before. <br>While waiting for the demo video, we learnt we can use an alternative channel within the new AMS. If you have time or any other leader who would like help with communicating using the same feature to communicate to your chapter members. </div><div><br></div><div>I am available on Tuesday. Do advise, anytime before or after 9:50 UTC - 13:00 UTC.</div><div><br></div><div>Regards</div><div><br clear="all"><div><div dir="ltr" class="gmail_signature"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div style="text-align:center"><h3 color="#000000" style="text-align:start;margin:0px;font-size:18px;color:rgb(0,0,0)">Levy Syanseke</h3><p color="#000000" style="text-align:start;margin:0px;color:rgb(0,0,0);font-size:14px;line-height:22px">Media Studies Tutor | <a href="https://web.facebook.com/ramahdesigns/" style="color:rgb(17,85,204)" rel="noreferrer" target="_blank">Ramah Designs</a> - Founder</p><p color="#000000" style="text-align:start;margin:0px;color:rgb(0,0,0);font-size:14px;line-height:22px"><a href="https://isoczambia.org" rel="noreferrer" target="_blank">Internet Society Zambia Chapter</a> - Founding president</p><p color="#000000" style="text-align:start;margin:0px;color:rgb(0,0,0);font-size:14px;line-height:22px"><a href="https://youthigf.com/" rel="noreferrer" target="_blank">Youth IGF Movement </a>- Community Coordinator </p><table cellpadding="0" cellspacing="0" style="color:rgb(34,34,34);text-align:start;vertical-align:-webkit-baseline-middle;font-family:Tahoma;width:344px"><tbody><tr><td height="24"></td></tr><tr><td height="1" color="#31ff03" style="width:344px;border-bottom:1px solid rgb(49,255,3);border-left:none;display:block"></td></tr><tr><td height="16"></td></tr></tbody></table><table cellpadding="0" cellspacing="0" style="color:rgb(34,34,34);text-align:start;vertical-align:-webkit-baseline-middle;font-family:Tahoma"><tbody><tr height="25" style="vertical-align:middle"><td width="30" style="vertical-align:middle"><table cellpadding="0" cellspacing="0" style="vertical-align:-webkit-baseline-middle;font-family:Tahoma"><tbody><tr><td style="vertical-align:bottom"><span color="#31ff03" style="display:block;background-color:rgb(49,255,3);width:11px"><img src="https://cdn2.hubspot.net/hubfs/53/tools/email-signature-generator/icons/phone-icon.png" color="#31ff03" style="width: 12px; display: block;"></span></td></tr></tbody></table></td><td style="padding:0px;color:rgb(0,0,0)"><a href="tel:+260+978+210+494" color="#000000" style="color:rgb(0,0,0);font-size:12px" rel="noreferrer" target="_blank">+260 978 210 494</a></td></tr><tr height="25" style="vertical-align:middle"><td width="30" style="vertical-align:middle"><table cellpadding="0" cellspacing="0" style="vertical-align:-webkit-baseline-middle;font-family:Tahoma"><tbody><tr><td style="vertical-align:bottom"><span color="#31ff03" style="display:block;background-color:rgb(49,255,3);width:11px"><img src="https://cdn2.hubspot.net/hubfs/53/tools/email-signature-generator/icons/email-icon.png" color="#31ff03" style="width: 12px; display: block;"></span></td></tr></tbody></table></td><td style="padding:0px"><a href="mailto:lsyanseke@gmail.com" color="#000000" style="color:rgb(0,0,0);font-size:12px" rel="noreferrer" target="_blank">lsyanseke@gmail.com</a></td></tr><tr height="25" style="vertical-align:middle"><td width="30" style="vertical-align:middle"><a href="https://ramahdesigns.business.site/" style="color:rgb(17,85,204)" rel="noreferrer" target="_blank"><br></a></td><td style="padding:0px"><br></td></tr></tbody></table><span style="color:rgb(34,34,34);text-align:start"> </span><font color="#000000" style="text-align:start">God Loves You!</font><br></div></div></div></div></div></div></div></div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Sun, Mar 24, 2024 at 4:24 AM K Mohan Raidu via Chapter-delegates <<a href="mailto:chapter-delegates@elists.isoc.org" rel="noreferrer" target="_blank">chapter-delegates@elists.isoc.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div><div style="font-family:arial;font-size:16px"><div></div>
<div dir="ltr">That traning link itself erroneous.</div><div dir="ltr"><br></div><div dir="ltr">I asked for a one-on-one and step-by-step demo of the emailing.</div><div dir="ltr">This attitude of the AMS is very irresponsible.</div><div dir="ltr"><br></div><div dir="ltr">There is no method to send emails to Chapter members from the portal.</div><div dir="ltr">And traning on a non existing feature is futile.</div><div dir="ltr"><br></div><div dir="ltr">Will the demo be arranged or should I esclate it the highest level?</div><div dir="ltr"><br></div><div dir="ltr"><br></div><div dir="ltr">K Mohan Raidu</div><div dir="ltr">President</div><div dir="ltr">ISOC Hyderabad.</div><div dir="ltr">+919985033566</div><div dir="ltr"><br></div><div dir="ltr"><br></div><div dir="ltr"><br></div><div dir="ltr"><br></div><div dir="ltr"><br></div><div><br></div>
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On Friday, March 22, 2024 at 08:32:01 PM GMT+5:30, AMS Helpdesk <<a href="mailto:amshelp@isoc.org" rel="noreferrer" target="_blank">amshelp@isoc.org</a>> wrote:
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<div>Hi K,<br clear="none">
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<div dir="ltr">The correct training link was sent back on 7 March 2024. As we did not receive a reply, the ticket was closed. Please let us now if you are still having trouble accessing this link and training.</div>
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<br clear="none"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NjAxMTAwMzg3NDcsImRvbWFpbiI6Imlzb2NoZWxwLmZyZXNoZGVzay5jb20iLCJhY2NvdW50X2lkIjoxMzE0ODYxfQ.uupAJssu5iI1-ges_5RGAjxV4n2UiIHvfqaW2uOJiX8" style="width: 100%; max-width: 800px;">
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On
Fri, 22 Mar at 9:17 AM
<span>, K Mohan Raidu <<a href="mailto:kmraidu@aol.com" rel="noreferrer" target="_blank">kmraidu@aol.com</a>> wrote:
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<div dir="ltr">How do close a ticket without attending or resolvinb the issue?</div>
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<div>On Wednesday, March 20, 2024 at 10:49:58 PM GMT+5:30, AMS Helpdesk <<a href="mailto:amshelp@isoc.org" rel="noreferrer" target="_blank">amshelp@isoc.org</a>> wrote:
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<div>Dear K Mohan Raidu,<br clear="none"><br clear="none">Your ticket - Request for a method to send email to Chapter members. - has been closed.<br clear="none"><br clear="none">We hope that the ticket was resolved to your satisfaction. If you feel that the ticket should not be closed or if the ticket has not been resolved, please reply to this email.<br clear="none"><br clear="none">Sincerely,<br clear="none">Internet Society Support Team<br clear="none"><a shape="rect" href="https://isochelp.freshdesk.com/helpdesk/tickets/13941" rel="noreferrer noopener noreferrer" target="_blank">https://isochelp.freshdesk.com/helpdesk/tickets/13941</a>
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<span title="fd_tkt_identifier" style="font-size:0px;min-height:0px;line-height:0px;color:rgb(255,255,255)">13941:1314861</span>
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</blockquote></div><br clear="all"><div><br></div><span class="gmail_signature_prefix">-- </span><br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div>--------------------------------------<br>Joly MacFie +1<span title="Call with Google Voice">2185659365</span> </div><div>--------------------------------------</div>-</div></div></div></div></div>
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_______________________________________________<br>
As an Internet Society Chapter Officer you are automatically subscribed<br>
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</blockquote></div><br clear="all"><div><br></div><span class="gmail_signature_prefix">-- </span><br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div>--------------------------------------<br>Joly MacFie +1<span title="Call with Google Voice">2185659365</span> </div><div>--------------------------------------</div>-</div></div></div></div></div>
_______________________________________________<br>
As an Internet Society Chapter Officer you are automatically subscribed<br>
to this list, which is regularly synchronized with the Internet Society Chapter Portal (AMS):<br>
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</blockquote></div>