[Chapter-delegates] New comment - [#13941] Request for a method to send email to Chapter members.
AMS Helpdesk
amshelp at isoc.org
Mon Mar 25 07:18:27 PDT 2024
There is a new comment in the ticket submitted by K Mohan Raidu to Internet Society Comment added by : Christine Saegesser Comment Content: <div>Hello Mohan!
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<div class="">We’re in the process of setting up an e-mailing one-on-one call with you as you requested via the recent AMSHelp ticket, please watch your mailbox for the invite. </div>
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<div class="">Best, </div>
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<div class="">Christine </div>
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<div>On 24 Mar 2024, at 03:24, K Mohan Raidu via Chapter-delegates <<a href="mailto:chapter-delegates at elists.isoc.org" class="" rel="noreferrer">chapter-delegates at elists.isoc.org</a>> wrote:
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<div dir="ltr" class="">That traning link itself erroneous.</div>
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<div dir="ltr" class="">I asked for a one-on-one and step-by-step demo of the emailing.</div>
<div dir="ltr" class="">This attitude of the AMS is very irresponsible.</div>
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<div dir="ltr" class="">There is no method to send emails to Chapter members from the portal.</div>
<div dir="ltr" class="">And traning on a non existing feature is futile.</div>
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<div dir="ltr" class="">Will the demo be arranged or should I esclate it the highest level?</div>
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<div dir="ltr" class="">K Mohan Raidu</div>
<div dir="ltr" class="">President</div>
<div dir="ltr" class="">ISOC Hyderabad.</div>
<div dir="ltr" class="">+919985033566</div>
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<div class="">On Friday, March 22, 2024 at 08:32:01 PM GMT+5:30, AMS Helpdesk <<a href="mailto:amshelp at isoc.org" class="" rel="noreferrer">amshelp at isoc.org</a>> wrote:
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<div class="">Hi K,<br class="">
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<div dir="ltr" class="">The correct training link was sent back on 7 March 2024. As we did not receive a reply, the ticket was closed. Please let us now if you are still having trouble accessing this link and training.</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NjAxMTAwMzg3NDcsImRvbWFpbiI6Imlzb2NoZWxwLmZyZXNoZGVzay5jb20iLCJhY2NvdW50X2lkIjoxMzE0ODYxfQ.uupAJssu5iI1-ges_5RGAjxV4n2UiIHvfqaW2uOJiX8" style="width: 100%; max-width: 800px" class="ydp23f7b59eyiv2924725077fr-fil ydp23f7b59eyiv2924725077fr-dib">
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<blockquote class="ydp23f7b59eyiv2924725077freshdesk_quote">On Fri, 22 Mar at 9:17 AM
<span class="ydp23f7b59eyiv2924725077separator">, K Mohan Raidu <<a href="mailto:kmraidu at aol.com" class="" rel="noreferrer">kmraidu at aol.com</a>> wrote:
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<div dir="ltr" class="">How do close a ticket without attending or resolvinb the issue?</div>
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<div class="">On Wednesday, March 20, 2024 at 10:49:58 PM GMT+5:30, AMS Helpdesk <<a href="mailto:amshelp at isoc.org" class="" rel="noreferrer">amshelp at isoc.org</a>> wrote:
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<div class="">Dear K Mohan Raidu,<br class="">
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Your ticket - Request for a method to send email to Chapter members. - has been closed.<br class="">
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We hope that the ticket was resolved to your satisfaction. If you feel that the ticket should not be closed or if the ticket has not been resolved, please reply to this email.<br class="">
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Sincerely,<br class="">
Internet Society Support Team<br class="">
<a href="https://isochelp.freshdesk.com/helpdesk/tickets/13941" target="_blank" rel="noreferrer" class="">https://isochelp.freshdesk.com/helpdesk/tickets/13941</a>
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