[Chapter-delegates] Request for a method to send email to Chapter members.

[drhipo at me.com]

Dear Mohan,
Have you opened a ticket in the system ? It is important to staff to have récords about failures.
Best Regards
Luis Martinez
Member ISOC Board of Trustees
ISOC Mexico
On Mar 23, 2024, 20:24 -0600, K Mohan Raidu via Chapter-delegates <chapter-delegates at elists.isoc.org>, wrote:
> That traning link itself erroneous.
>
> I asked for a one-on-one and step-by-step demo of the emailing.
> This attitude of the AMS is very irresponsible.
>
> There is no method to send emails to Chapter members from the portal.
> And traning on a non existing feature is futile.
>
> Will the demo be arranged or should I esclate it the highest level?
>
>
> K Mohan Raidu
> President
> ISOC Hyderabad.
> +919985033566
>
>
>
>
>
>
> On Friday, March 22, 2024 at 08:32:01 PM GMT+5:30, AMS Helpdesk <amshelp at isoc.org> wrote:
>
>
> Hi K,
>
> ​The correct training link was sent back on 7 March 2024. As we did not receive a reply, the ticket was closed. Please let us now if you are still having trouble accessing this link and training.
>
> > On Fri, 22 Mar at 9:17 AM , K Mohan Raidu <kmraidu at aol.com> wrote:
> > How do close a ticket without attending or resolvinb the issue?
> > ------------------------------------------------------------------------------------------------
> >
> >
> > > On Wednesday, March 20, 2024 at 10:49:58 PM GMT+5:30, AMS Helpdesk <amshelp at isoc.org> wrote:
> > >
> > >
> > > Dear K Mohan Raidu,
> > >
> > > Your ticket - Request for a method to send email to Chapter members. -  has been closed.
> > >
> > > We hope that the ticket was resolved to your satisfaction. If you feel that the ticket should not be closed or if the ticket has not been resolved, please reply to this email.
> > >
> > > Sincerely,
> > > Internet Society Support Team
> > > https://isochelp.freshdesk.com/helpdesk/tickets/13941
> > >
> 13941:1314861
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