[Chapter-delegates] Chapter Membership Cancellation Notifications

Mon Feb 26 06:26:49 PST 2018

Todd the list is an ISOC list not a chapter list so the policy it works
by is entirely ISOCs. It is useful to have a service where people can
get in touch to subscribe and unsubscribe to engage or not as they
please. It doesn't confer any formal status either in a chapter nor ISOC
but as a marketing tool it does help join the dots between local
activities and the global mission.

If I have understood your note correctly you are holding on to
unsubscribed list members details so you can contact them again to
"bring these folk back". 

This is concerning in itself but is made more worrying as you implicate
ISOC chapters as complicit in doing this work.

If true I just cannot see how we can continue to use the AMS list for
any purpose under these circumstances.

C

Todd M. Tolbert wrote:
>
> Good Day Joly and Chapter Leaders,
>
>
> Some of the automated notifications you are receiving are those that
> happen when an ISOC member uses our platform(s) to decline the storage
> of Personal Data.  Specifically, meaning they have checked the box
> that asks us NOT to store their personal data.  As this falls under
> the “right to be forgotten” and the fact that without personal data,
> we have no way to maintain a relationship with them, we are cancelling
> their membership."
>
>
> Automatic notifications to chapters in the event of an ISOC membership
> cancellation were in place before now, but due to a past system update
> they stopped going out - and this was not noticed until recently. 
> Please accept our apologies for this.  In any case, there are several
> reasons you may be receiving these now.  Among the reasons below, only
> the Personal Data storage reason is new:
>
>
> * Via online channels such as the Membership Management Centre on the
> AMS Portal, or via the email preference centre, a member may have
> chosen to NOT allow ISOC to store his/her data, thereby cancelled
> his/her ISOC membership.
>
> * A user may have had his/her account closed due to an unconfirmed
> email address.  During signup, a user is sent a confirmation email,
> and after 72 hours is sent a reminder if there has been no response. 
> 7 days later, if there has still been no response, this person’s
> account is closed.
>
> * A member may have requested cancellation from ISOC staff via email
> or other method."
>
>
>
> As the ISOC by-laws state a member of a chapter has to also be a
> member of the Society. We are then canceling their membership to the
> chapter as well. The emails you have received are notification to you
> that this happened.
>
>
> A couple other items to remember:
>
>
> 1. We will not completely delete any member’s data yet. We have not
> selected a date to do this, but have to consider the GDPR effective
> date a timeline to adhere to. So right now, the records are all still
> there in the AMS, they are marked as Non-Member.
>
> 2. The reason for not deleting anything yet is that we hope through
> work with the Chapters that we can bring these folks back.
>
> 3. To Peter’s note, we do have some tweaking to do on our privacy
> statement. We are currently working on this right now and plan to post
> an update with minor tweaks that will clarify some of the items that
> been brought up.
>
> 4. As the new privacy statement will be clarifications, we do not
> expect to have to ask again for opt-in (per our attorney’s direction).
>
> 5. To the question about the opt-in to ISOC’s personal data storage
> request being applicable to the Chapters; we are digging deeper into
> this. So far, our work has been about the data that ISOC stores in the
> AMS and on the systems ISOC Global manages and maintains; as we do not
> manage and maintain any system that you describe (your own Mailman,
> AMS, elists, etc) the answer is I’m not sure yet. But am working to
> get sure very quickly. 
>
>
> Thank you,
>
> Todd
>
>
> P.S. I will post this to the Connect Platform as well in the Chapter
> Leaders Channel.
> ——
> Todd M. Tolbert
> Chief Administrative Officer
> Internet Society
>
> On Feb 26, 2018, at 8:35 AM, Joly MacFie <joly at punkcast.com
> <mailto:joly at punkcast.com>> wrote:
>
>>
>> ISOC-NY has been receiving a number of  Chapter Membership
>> Cancellation Notifications from the AMS over the last few says.
>>
>> May we take it that these are opt-outs? I now not all of them are
>> bounces because some of them are on our announce mailman - where they
>> would have already been removed if not good. In that case I take it
>> we should remove them from our announce list too.
>>
>> Technically, for those Chapters who, like us, maintain a separate
>> announce mailing list, should we be doing a similar opt-in procedure
>> to be GDPR compliant after May 25, or does ISOC's opt-in cover us? 
>>
>>
>> joly
>>
>> -- 
>> ---------------------------------------------------------------
>> Joly MacFie  218 565 9365 Skype:punkcast
>> --------------------------------------------------------------
>> -
> _______________________________________________
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> Chapter Portal (AMS): https://portal.isoc.org

-- 
Christian de Larrinaga
@ FirstHand
-------------------------
+44 7989 386778
cdel at firsthand.net