[Chapter-delegates] Chapter Membership Cancellation Notifications

[Winthrop Yu]

   Thank you, Todd.

   Just in case there's another glitch somewhere, it would be good if the 
Chapter AMS contact and/or Chapter membership officer receives a notification 
email whenever any chapter member is dropped from the chapter rolls for any reason.

   I think i've received only 1 notification of chapter membership cancellation 
recently, but our regional bureau has mentioned that about 20 have dropped due 
to privacy opt-out.

Thanks,

WYn


On 2/26/2018 9:32 PM, Todd M. Tolbert wrote:
> 
> Good Day Joly and Chapter Leaders,
> 
> Some of the automated notifications you are receiving are those that happen when 
> an ISOC member uses our platform(s) to decline the storage of Personal Data.  
> Specifically, meaning they have checked the box that asks us NOT to store their 
> personal data.  As this falls under the “right to be forgotten” and the fact 
> that without personal data, we have no way to maintain a relationship with them, 
> we are cancelling their membership."
> 
> Automatic notifications to chapters in the event of an ISOC membership 
> cancellation were in place before now, but due to a past system update they 
> stopped going out - and this was not noticed until recently.  Please accept our 
> apologies for this.  In any case, there are several reasons you may be receiving 
> these now.  Among the reasons below, only the Personal Data storage reason is new:
> 
> * Via online channels such as the Membership Management Centre on the AMS 
> Portal, or via the email preference centre, a member may have chosen to NOT 
> allow ISOC to store his/her data, thereby cancelled his/her ISOC membership.
> 
> * A user may have had his/her account closed due to an unconfirmed email 
> address.  During signup, a user is sent a confirmation email, and after 72 hours 
> is sent a reminder if there has been no response.  7 days later, if there has 
> still been no response, this person’s account is closed.
> 
> * A member may have requested cancellation from ISOC staff via email or other 
> method."
> 
> As the ISOC by-laws state a member of a chapter has to also be a member of the 
> Society. We are then canceling their membership to the chapter as well. The 
> emails you have received are notification to you that this happened.
> 
> A couple other items to remember:
> 
> 1. We will not completely delete any member’s data yet. We have not selected a 
> date to do this, but have to consider the GDPR effective date a timeline to 
> adhere to. So right now, the records are all still there in the AMS, they are 
> marked as Non-Member.
> 
> 2. The reason for not deleting anything yet is that we hope through work with 
> the Chapters that we can bring these folks back.
> 
> 3. To Peter’s note, we do have some tweaking to do on our privacy statement. We 
> are currently working on this right now and plan to post an update with minor 
> tweaks that will clarify some of the items that been brought up.
> 
> 4. As the new privacy statement will be clarifications, we do not expect to have 
> to ask again for opt-in (per our attorney’s direction).
> 
> 5. To the question about the opt-in to ISOC’s personal data storage request 
> being applicable to the Chapters; we are digging deeper into this. So far, our 
> work has been about the data that ISOC stores in the AMS and on the systems ISOC 
> Global manages and maintains; as we do not manage and maintain any system that 
> you describe (your own Mailman, AMS, elists, etc) the answer is I’m not sure 
> yet. But am working to get sure very quickly.
> 
> 
> Thank you,
> 
> Todd
> 
> 
> P.S. I will post this to the Connect Platform as well in the Chapter Leaders 
> Channel.
> ——
> Todd M. Tolbert
> Chief Administrative Officer
> Internet Society
> 
> _______________________________________________