[Chapter-delegates] Membership Database Maintenance

[Sivasubramanian M]

Dear Ted,

Some email list programs (such as googlegroups) has a feature that lists
Bouncing messages. It makes it possible for the list administrator to know
what email addresses are bouncing on a continual basis.

Had such a feature been included in the design of the AMS, it wouldn't be
necessary for you to send out three or four messages (or ping them in some
way) to draw up a list of bouncing messages.

Such a feature would have given the Chapter administrators the ability to
periodically monitor, correct and update the Chapter's email database.

There are still several gaps in the email functionality of the AMS.  At the
moment messages could be sent to the membership database, but the list
could be used more like an "announce" list, without the full functionality
of an interactive mailing list. Perhaps you could take a look at this and
other gaps if you examine the absence of a "bouncing" feature in AMS.

Sivasubramanian M

On Sat, Mar 9, 2013 at 12:29 AM, JOHN MORE <morej1 at mac.com> wrote:

> Great initiative.
>
>  Is it not possible for the AMS to capture duplicates?  Also the AMS could
> catch or flag incorrect emails. The DC Chapter uses MailChimp for many of
> its communications because of its email management tools.
>
> We check the MailChimp list against the AMS Chapter list to get new
> members. We have not had tile to go back to clean out the AMS list. And I
> do sometimes find bounce backs from the AMS list from people who
> successfully receive our MailChimp emails.
>
> Getting bounce backs from applicants for membership is somewhat
> disconcerting since presumably they had entered the correct email in
> applying.
>
> Finally I find that often emails on government or corporate servers are
> blocked by firewalls or require a confirming emails. Any thought about how
> to handle this problem?
>
> John More
> Sent from my iPhone
>
> On Mar 8, 2013, at 9:38 AM, Ted Mooney <mooney at isoc.org> wrote:
>
> To all Internet Society Chapters,
>
> ISOC Staff are undertaking a long overdue maintenance of our database.  We
> are starting with member records and want you to know the plan and what it
> means for you.
>
> Over the course of the next two to four weeks, we will monitor all primary
> email addresses of all member records.  Any email address that returns four
> "hard bounces" to our system will flag that member record as "unreachable".
>  At the end of four weeks we will unsubscribe all such records in the
> database from receiving email from ISOC, and we will cancel these
> memberships.
>
> We will not, at this time remove any name from the database.  We will
> also, within two weeks following this action,  compile a list of all
> removed members and make that list available to all Chapters affected.
>
> It is important that any separately maintained Chapter Membership lists
> are updated as well so that future synchronization with the ISOC AMS does
> not return "dead end" records to the subscription and membership lists.
>
> We are aware of the possibility that few of these records may be members
> who prefer contact through other means.  For this reason we will provide
> Chapter Administrators the opportunity to review the list and when agreed
> with Chapter Support, re-instate any valid member to the membership roster.
>
> This is a critical first step to improving our overall database
> maintenance and integrity and ultimately, upgrading the systems to make it
> much easier and more accurate for Chapters to administer their membership
> lists as well.
>
> Thanks for your understanding and assistance for this activity.
>
> Ted Mooney
> Sr. Director, Membership & Services
> Cell: 301-980-6446
> Skype: ted.mooney3
>
> www.internetsociety.org
>
>
>
>
>
> _______________________________________________
> As an Internet Society Chapter Officer you are automatically subscribed
> to this list, which is regularly synchronized with the Internet Society
> Chapter Portal (AMS): https://portal.isoc.org
>
>
> _______________________________________________
> As an Internet Society Chapter Officer you are automatically subscribed
> to this list, which is regularly synchronized with the Internet Society
> Chapter Portal (AMS): https://portal.isoc.org
>
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