[Chapter-delegates] Bug in the AMS system
Alejandro Pisanty
apisan at servidor.unam.mx
Thu Aug 12 21:56:51 PDT 2010
Dear Anne,
thanks a lot for this most considerate response.
Email lists which represent real communities of good-faith people have
amazing powers of self-regulation. We have seen that in this list a number
of times. Let them be.
Yes, a bugtraq or any similar mechanism would be welcome. That would still
not prevent people asking people about bugs, warning about bugs, or
discussing bugs.
And when the community itself gets fed up... we know how to make ourselves
heard!
So, don't protect us too much from ourselves, I'd say.
Alejandro Pisanty
. . . . . . . . . . . . . . . . . . . . . . . . . .
Dr. Alejandro Pisanty
UNAM, Av. Universidad 3000, 04510 Mexico DF Mexico
Tels. +52-(1)-55-5105-6044, +52-(1)-55-5418-3732
* Mi blog/My blog: http://pisanty.blogspot.com
* LinkedIn profile: http://www.linkedin.com/in/pisanty
* Twitter: http://twitter.com/apisanty
* Unete al grupo UNAM en LinkedIn, http://www.linkedin.com/e/gis/22285/4A106C0C8614
* Ven a ISOC Mexico, http://www.isoc.org.mx, ISOC http://www.isoc.org
*Participa en ICANN, http://www.icann.org
. . . . . . . . . . . . . . . . . . . . . . . . . .
On Fri, 13 Aug 2010, Anne Lord wrote:
> Date: Fri, 13 Aug 2010 11:28:22 +1000
> From: Anne Lord <lord at isoc.org>
> To: Alejandro Pisanty <apisan at servidor.unam.mx>
> Cc: Chapter Delegates <chapter-delegates at elists.isoc.org>
> Subject: Re: [Chapter-delegates] Bug in the AMS system
>
> hi Alejandro, all,
>
> Please accept our apologies for the unfortunate choice of words. The request
> was motivated out of consideration for others in terms of the volume of
> traffic to the list rather than anything else. Perhaps, a solution, as
> Franck noted, would be to set up a mailing list for reporting bugs (as
> distinct from feature requests?) where the archives are public. That way
> those who are interested in the conversation could subscribe, and the
> archives would be visible.
>
> I'll talk with my colleagues to see what is possible.
>
> Best wishes
> Anne
> --
>
>
> On 13/08/2010, at 4:39 AM, Alejandro Pisanty wrote:
>
>> Sabrina,
>>
>> I will take exception to the use of "polluting" in the sense you've used it
>> here; I find it excessive.
>>
>> I do think that most bug reports should be made discreetly and directly to
>> those responsible for confirming and repairing them. We all know bugs, and
>> we should therefore know we never are 100% sure what we find is actually a
>> bug.
>>
>> And, there is no need to leverage the power of the group just to report a
>> bug. In fact that conduct can be nasty and useless, and only cause hurt in
>> relationships in the long run.
>>
>> But... there is also room for discussion that must be preserved. We may not
>> be sure if something is going wrong and wish to ask colleagues whether they
>> are seeing the same as we do, for example, or warn others about it, which
>> is not going to happen by the silent route.
>>
>> So I guess we can all agree that it better to report bugs to the people who
>> can act on them, but can't really forbid their discussion on the list.
>>
>> Yours,
>>
>> Alejandro Pisanty
>>
>>
>> . . . . . . . . . . . . . . . . . . . . . . . . . .
>> Dr. Alejandro Pisanty
>> UNAM, Av. Universidad 3000, 04510 Mexico DF Mexico
>>
>> Tels. +52-(1)-55-5105-6044, +52-(1)-55-5418-3732
>>
>> * Mi blog/My blog: http://pisanty.blogspot.com
>> * LinkedIn profile: http://www.linkedin.com/in/pisanty
>> * Twitter: http://twitter.com/apisanty
>> * Unete al grupo UNAM en LinkedIn,
>> http://www.linkedin.com/e/gis/22285/4A106C0C8614
>>
>> * Ven a ISOC Mexico, http://www.isoc.org.mx, ISOC http://www.isoc.org
>> *Participa en ICANN, http://www.icann.org
>> . . . . . . . . . . . . . . . . . . . . . . . . .
>> .
>>
>>
>> On Thu, 12 Aug 2010, Sabrina Wilmot wrote:
>>
>>> Date: Thu, 12 Aug 2010 11:42:33 +0100
>>> From: Sabrina Wilmot <wilmot at isoc.org>
>>> To: Norbert Klein <nhklein at gmx.net>,
>>> Eduardo Diaz <eduardodiazrivera at gmail.com>
>>> Cc: 'Chapter Delegates' <chapter-delegates at elists.isoc.org>
>>> Subject: Re: [Chapter-delegates] Bug in the AMS system
>>> Dear Eduardo and Norbert,
>>>
>>> Thanks very much for your messages and feedback to the AMS which are
>>> appreciated!
>>>
>>> I can re-assure you that my colleagues from the AMS team work very hard
>>> and try to fullfill all the requests that come in. However, one size never
>>> fits all and we need to balance the needs and requirements of the
>>> majority. Not an easy job and it can leave disappointment for some. You
>>> probably know this from your own projects.
>>>
>>> Please keep sending your suggestions to the AMS team (rather than poluting
>>> this list) as it is very helpful to us in developing the AMS further. I
>>> especially would like to thank Norbert at this point for his valuable
>>> contributions and advise he has given us about the usability of the AMS.
>>>
>>> Thanks,
>>> Sabrina Wilmot
>>> ISOC
>>>
>>>
>>> On 8/12/2010 11:12 AM, Norbert Klein wrote:
>>>> Dear Eduardo,
>>>> thanks for sharing this - so I do not feel any longer as if I were the
>>>> only one who sees problems.
>>>> The Cambodia Chapter is not yet really functional, because we wanted to
>>>> start-up with a membership drive using the ISOC system provided - but
>>>> with every new user, we still discover something which is not clear or
>>>> creates questions for the new user, where we hoped it would rather
>>>> provide an easily understandable inviting access.
>>>> Thanks to those at HQ who work on it - but it takes much more time than
>>>> we thought. Now some little changes have not been made because of the
>>>> holidays - I remember holidays, but how can I explain this here, where -
>>>> European, Western, whatever traditional - holidays do not exist. Or how
>>>> to explain, in our vibrant, emerging IT world, that ISOC - the INTERNET
>>>> society - does not allocate more staff time to have its core software -
>>>> the membership admin - redone in in a couple of weeks, and not only in
>>>> several years.
>>>> But still: The Internet is for everyone! So we continue to struggle,
>>>> Norbert Klein
>>>> Chair, Cambodia Chapter
>>>> On 08/12/2010 06:41 AM, Eduardo Diaz wrote:
>>>>> I just created a test user account with my email and the system allowed
>>>>> it. The bug happens to be the fact that it allowed me to create and
>>>>> account with an email that already existed. When I looked at the
>>>>> account, it changed my previously selected name, i.e. Eduardo Diaz and
>>>>> changed it to Test Account which was the user name that I used to create
>>>>> the account. The system should not allow this behaviour.
>>>>> Every time I use this system something goes wrong.
>>>>> Please verify and let me know.
>>>>> -ed
>>>>> --
>>>>> NOTICE: The information contained in this e-mail message is intended
>>>>> only for the personal and confidential use of the recipient(s) named
>>>>> above. If you have received this communication by error, please notify
>>>>> us immediately by e-mail, and delete the original message.
>>>>> _______________________________________________
>>>>> Chapter-delegates mailing list
>>>>> Chapter-delegates at elists.isoc.org
>>>>> https://elists.isoc.org/mailman/listinfo/chapter-delegates
>>>> --
>>>> If you want to know what is going on in Cambodia, please visit
>>>> The Mirror, a regular review of the Cambodian language press in English.
>>>> This is the latest weekly editorial of the Mirror:
>>>> Preah Vihear – Prime Minister Hun Sen's Solution: “Dialogue, No Winning
>>>> or Losing” Sunday, 8.8.2010
>>>> http://wp.me/p2Gyf-1CL
>>>> (to read it, click on the line above.)
>>>> And here is something new every day:
>>>> http://cambodiamirror.wordpress.com
>>>> ------------------------------------------------------------------------
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>>>
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>
> ---------------------------------------------------------------------
> Anne Lord, Senior Manager <lord at isoc.org>
> Chapter & Individual Memberships http://www.isoc.org
> Internet Society (ISOC) "The Internet is for everyone"
> ---------------------------------------------------------------------
>
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