[Chapter-delegates] Membership System

[Franck Martin]

I totally agree with you Luc.

I tried to coach a couple of people in joining ISOC, and even if you 
select free global membership, there are a couple of uneccessary screens 
related to credit card steps.

Then after you have joined ISOC, you have to log in back again and 
select the chapter, once again too many screens...

There should be 3 screens only.

One screen with a form collecting all the information requested 
including chapter membership, then the second screen will be "an e-mail 
has been sent to you", and on this e-mail a link points you to a third 
screen to validate your options and get your credit card number if needed.

Finaly, you sent me the new members for our chapters for November. But 
are those new members or members whose membership has expired and we had 
to allow them in again.

Once again 2 flaws here:

-We cannot make the difference on the chapter management from "New 
Members" and members whose membership is for renewal
-We have no idea if these members want renewal in fact. Was an e-mail 
sent to them, to aske them to revalidate their membership?

If I could enter a member myself simply, but I too have to go through so 
many screens... I think I will revert by taking the application to our 
chapter directly and send the list to you David to enter in the system. 
I fear many chapters are doing that already.

Maybe we should ask a staff in google to make ISOC a proper membership 
system. they seem to encourage pet projects and they don't seem to make 
complicated interfaces like this, or they would have nobody using their 
system.

David, for the FAQ, do you mean someone as to write a thesis on how to 
operate the system, rather than make this system simple and obvious?

Let's face the fact, these are not teething problem with the system, it 
is grossly inadequate. Where this system comes from? how much was it 
bought? What other systems were selected?

Once again this is our lifeblood as chapters, I demand, us chapters, to 
be able to be part of the decision process in membership system 
selection. Time to report to chapters on the selection process!

Cheers

Luc Faubert wrote:

>Hello David,
>
>I think the new member application procedure should be improved because:
>  1. It is too complex (I counted 14 clicks and 13 screens to go through a new member application).
>  2. It is not multilingual.
>
>Regards,
>
>
>- Luc Faubert
>ISOC Québec
> 
>
> 
>
>  
>

-- 
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Franck Martin
franck at sopac.org
"Toute connaissance est une réponse à une question"
G. Bachelard