[Chapter-delegates] Membership System

[Luc Faubert]

Hello David,

I think the new member application procedure should be improved because:
  1. It is too complex (I counted 14 clicks and 13 screens to go through a new member application).
  2. It is not multilingual.

Regards,


- Luc Faubert
ISOC Québec
 

 

> -----Original Message-----
> From: chapter-delegates-bounces at elists.isoc.org 
> [mailto:chapter-delegates-bounces at elists.isoc.org] On Behalf 
> Of David McAuley
> Sent: 27 janvier 2006 17:06
> To: chapter-delegates at elists.isoc.org
> Subject: [Chapter-delegates] Membership System
> 
> Dear Chapter Delegates:
> 
> Further to the points made by Franck Martin and Alan Levin 
> this past Tuesday, it did happen that one admin portion of 
> the handoff from Nelson Sanchez was inadvertently handled 
> incorrectly - I apologize. That affected the period from 
> about January 6th until we saw it this week and fixed it. 
> Otherwise, the membership system is and has been working. 
> 
> Alan's chapter was one of those chapters that helped us in 
> testing the system in beta mode. We are grateful for that 
> help. The problems that we identified then have been fixed in 
> some respects (critical ones) or queued for addressing later 
> (if they related to preferences we wanted to get a larger 
> chapter experience first). 
> 
> Some other chapter complaints (that the system is not 
> multi-lingual or does not offer multiple character sets) have 
> been noted and will be addressed but we felt the need to 
> release a working system first and then build on it in later stages. 
> 
> Franck also complained that joining a chapter with the system 
> is very complicated. We have not heard that complaint much. 
> Maybe we should ask Chapter Delegates to help us here. Can 
> you check with the two chapter administrators in your chapter 
> whom you have appointed for your system management and with 
> your members generally about the system and whether joining 
> or other features are unduly complicated? Maybe what is 
> needed is the creation of a FAQ or a brief tutorial for a 
> user. But they should only be called up if the system is 
> really that complicated. Please let us know what you think.
> 
> Best regards,
> David
> 
> David McAuley
> Membership Director
> Internet Society
> 703-326-9880, ext 104
> 703-963-5887 (mobile)
> mcauley at isoc.org
> 
> 
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