[Chapter-delegates] Chapter advice on live streaming

Tue Sep 24 23:53:27 PDT 2024

Hi Luis,

Thanks for the question.

Our main livestream.com Channel  <https://livestream.com/internetsociety> has
1,372 events dating back to 2015. Prior to that there was a Chapters
Livestream Channel, which, sadly, got wiped after the platform closed. It
was that wiping that prompted me to start archiving the streams on an
ongoing basis on archive.org <https://archive.org/details/@isoc_live>,
starting in 2019.  That 'collection' has 584 results.

While these figures don't absolutely correlate, as some events are archived
that weren't livestreamed, and vice versa. one can take it that there are
approximately 800 events on livestream.com that are not currently archived,
and will be wiped when our livestream accounts expire in December.

I did some research earlier in the year and, with the assistance of a
developer in Bosnia, was able to run a successful scraping test. ISOC Comms
declined to cover the cost of the scraping however, suggesting a BYN grant
as possible solution. In June ISOC-NY applied for a BYN small grant of
$1200 ($1000 dev, $200 hard drive) to cover the expense. This was rejected
by the ISOC Foundation with the following rationale.

After thoroughly reviewing your application, we have made the decision not
> to provide funding for "Archiving of ISOC Livestream Channels". It is
> evident from reviewing your submission that there is a tangible, diverse,
> and impassioned effort to better understand the Internet and its impact on
> the community your Chapter serves. However, the total number of requests we
> receive exceed the amount of funding we have available and we must select
> projects most closely aligned to the goals of our Foundation.

Joly

On Tue, Sep 24, 2024 at 11:00 PM Luis Miguel M Martinez via
Chapter-delegates <chapter-delegates at elists.isoc.org> wrote:

> Hi Joly,
>
> Thanks for this important information, effectively looks as a well
> organized project covering phases like planning, managing, executing and
> archiving. I wonder if you have records on how many events/video you have
> information about ? (at least, date, place and title).
>
> Best Regards,
>
> Luis
>
> Prof. Luis M Martínez Cervantes, PhD, MSc, BScEE, MIEE Professor and
> researcher Universidad Iberoamericana Mexico City
> On 24 Sep 2024 17:46 -0600, Joly MacFie <joly at punkcast.com>, wrote:
>
>
> Hi Luis,
>
> Thanks for your insight. And, indeed, when I was originally retained by
> the COO Todd Tolbert, one of his primary instructions along with fielding
> livestream support requests were to consolidate the various threads of ISOC
> community media activity into an easily accessible archive. The scope of
> work in my contracts from 2015-2018 read:
>
> *Project Title: ISOCCast – Webcasting, Video Content Capture and
> Coordination*
>
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> *Description of Tasks and Requirements: • Coordinate with the Events team
> on identified ISOC events to understand location, capabilities and needs as
> pertains to webcasting, video content capture, or interactive video
> conferencing requirements. • Coordinate with the departments / groups who
> are holding the events to understand the goals and the needs from a
> webcasting, video content capture, or interactive video conferencing point
> of view. • Provide human and technology resources to accomplish the scope
> of work outlined. • Manage post-production of captured content, to make
> sure that a great body of video is posted for use after the event. This may
> entail Contractor to do video editing directly, or manage the process with
> another internal or external resource. • Curate the video content both from
> a posting standpoint for our communities, but also in an internal view,
> tagging content appropriately that users within the organization can find
> pieces they may be looking for. • Assist internal staff and external
> constituents with requests for pieces of content that ISOC may have in our
> own video library. • Take a hands-on role in some situations as either a
> production resource or on-site production coordinator managing other
> resources doing the streaming / capturing. • Coordinate chapter
> webcast/live stream setup in the channel ISOC provides.*
>
> After Todd departed, I was nominally transferred to Comms, under Dan York.
> I actually worked without a contract for a couple of years, until Kristi
> Mason came on board. I don't have a contract from the latter period, They
> were Docusign and have disappeared into the ether, but I suspect they were
> limited to direct livestream support, without any of the post-production
> stuff.
>
> Joly
>
> On Tue, Sep 24, 2024 at 12:07 AM Luis Miguel M Martinez via
> Chapter-delegates <chapter-delegates at elists.isoc.org> wrote:
>
>> Hi Chris, thanks for sharing the plans of the communications team in the
>> Foundation to improve ISOC’s presence and relevance. I am happy to
>> collaborate with any effort if required. I strongly suggest that any
>> archiving effort should be addressed by a carefully studied program /
>> project as the analogous (a library in a higher education institution) is
>> rarely under the care of the comms team.
>> Best Regards,
>> Luis
>>
>> Prof. Luis M Martínez Cervantes, PhD, MSc, BScEE, MIEE Professor and
>> researcher Universidad Iberoamericana Mexico City
>> On 18 Sep 2024 7:07 -0600, Christopher Locke <locke at isocfoundation.org>,
>> wrote:
>>
>> Thanks Luis for you excellent comments which I think are accurate, and hi
>> everyone.
>>
>>
>>
>> As Ted said on the call, I’m the new MD of the Internet Society
>> Foundation covering Philanthropy, Communications, Fundraising and
>> Empowerment (training & fellowships).  I joined in June so have only been
>> here a few months, but what excites me about this role is the commitment
>> and passion of both the staff and the community that I’ve seen so far, and
>> the opportunity for all of us together to deliver on the mission of ISOC.
>> Like many of you I’ve worked with the Internet professionally in academia,
>> industry, and philanthropy since the early 90s, and the mission is one I
>> deeply care about, and I love having this role and the chance to be able to
>> grow the collective impact of the ISOC community.
>>
>>
>>
>> As Luis says, I think communications and communications support across
>> the ISOC community need to be improved, and I’m committed to doing that.
>> In the action plan we’re preparing for 2025 as part of the annual planning
>> process we are making commitments to better support the ISOC community –
>> not just in how we communicate with you, but how we support your own needs
>> and communications.  And yes, understanding how we preserve the archive of
>> community content, including meetings and video, is part of that.  I’m
>> sorry that the previous service ended without a replacement, but this was
>> driven as much by the sunsetting of the Vimeo platform as anything else.
>>
>>
>>
>> But my promise is that we’re listening, and I want to hear how we can
>> support the ISOC community better.  I will join a ChAc call as soon as a
>> slot is available, and I want to hear how we can work together better.
>> I’ve already spoken to Joly and will reach out to many people here who have
>> opinions on this so I can understand what it is we need to deliver and
>> how the Internet Society can to respond to that.  I have identified the
>> need for a dedicated Director of Community Communications so there is
>> someone whose sole job is to work with the fantastic Community
>> Engagement team and understand how we support the community better through
>> communications.  This role has been advertised for some time now on our
>> website and we’re going through the applicants to fill this as soon as
>> possible.
>>
>>
>>
>> The power of a community like ISOC is, as it was when it was originally
>> founded, in the collective impact of the organisation and its wider
>> community.  The job of the Foundation is to support and better enable this
>> collective impact across all our activities, together, and we look forward
>> to working with everyone on this.
>>
>>
>>
>> Best, Chris.
>>
>>
>>
>> *From:* Chapter-delegates <chapter-delegates-bounces at elists.isoc.org> on
>> behalf of Luis Miguel M Martinez via Chapter-delegates <
>> chapter-delegates at elists.isoc.org>
>> *Date:* Wednesday, 18 September 2024 at 11:39
>> *To:* Ted IETF <ted.ietf at gmail.com>, langdonorr at gmail.com <
>> langdonorr at gmail.com>, Lauren Terrell <terrell at isoc.org>, ISOC Chapter
>> Delegates <chapter-delegates at elists.isoc.org>, Hank Nussbacher <
>> hank at isoc.org.il>
>> *Subject:* Re: [Chapter-delegates] Chapter advice on live streaming
>>
>> Thanks Hank, what we are discovering is that we are having communication
>> issues between the representative organs in the community. If there was a
>> formal request by the ChAC there would be a formal BOT response, however it
>> did not happened that way. The “comms team” should be working on fixing
>> these problems rather than creating marketing campaigns or cost-cutting,
>> which are important but not as basic organizational communications which
>> are costly and now apparently useless.
>>
>> Sorry, but at the end, the message we find is that Chapters represent the
>> justification of ISOC existence as a charity but a costly one (relatively).
>> The vast amount of members (122k+) we just make a minority in decisions,
>> even if putting forward well justified petitions  and playing by the rules
>> (stricter every time). Our BOT elected members (and of course, IETF and
>> OMAC ones if isolated) are a minority in the Board and they are promptly
>> remembered that they are not representing a sector but the Internet Society
>> as a whole, as written in the legal framework. Culture, it’s signification
>> and differences are our greatest challenge as a professional society. It is
>> time when we need a guiding board, capable of telling anyone in the
>> organization how to articulate towards a common mission and vision.
>>
>> Best Regards,
>>
>> Luis
>> ISOC MX
>>
>>
>>
>> Prof. Luis M Martínez Cervantes, PhD, MSc, BScEE, MIEE Professor and
>> researcher Universidad Iberoamericana Mexico City
>>
>> On 17 Sep 2024 9:04 -0600, Hank Nussbacher via Chapter-delegates <
>> chapter-delegates at elists.isoc.org>, wrote:
>>
>> On 13/09/2024 11:17, Ted Hardie via Chapter-delegates wrote:
>>
>> Ted,
>>
>> As Cheryl raised in the chat today:
>>
>> "Please do note the ChAC Steering Committee did NOT receive any formal
>> response to our correspondence to the matters raised by the PR Chapter
>> and discussed  in detail by the ChAC.  The first the ChAC Steering
>> Committee knew of the BoT response was when we like all Chapter
>> Delegates read the email sent over the last weekend to the Chapter
>> Delegates list. We (the steering committee) still trust a Formal
>> Response to our Formal correspondence will be forthcoming however to be
>> published on out Web space for full transparency and accountability of
>> our mandated actions"
>>
>> The fact that no response was delivered to the ChaC and rather just
>> dropped here on the list, caused Luis to feel that the ChaC was not
>> doing its work: "Thanks Ted for the extended explanation on the issue, I
>> am sure that Chapters’ members share my gratitude to your email while
>> not hearing ChAC communication recently. "
>>
>> I would have thought that after the ChaC sent an email to the BoT, that
>> the BoT would respond back to the ChaC.  Can you explain the rationale
>> why the BoT response was sent to the delegate list?
>>
>> Regards,
>> Hank Nussbacher
>> ChAC member - speaking only for myself
>>
>>
>> Dear colleagues,
>>
>>
>> One of the items in your recent advice to the board was a request that
>> the "ISOC funding for the ISOC.LIVE video production, editing, and
>> archiving services should be reinstated, as well as ISOC.LIVE should
>> be financially supported by ISOC on an ongoing basis."
>>
>>
>> The board's role here is to set the direction for the organization by
>> establishing strategic goals; the details of the communication plan
>> are a part of the staff execution of those goals.  During the budget
>> analysis of 2023, the communications team analyzed the effectiveness
>> of specific streaming approaches and found that community engagement
>> was driven primarily by on-demand viewing.  This matches a broader
>> shift common to mainstream programming.  As a result of this analysis,
>> the communications plan shifted away from a retainer-based contract
>> for live streaming to a project-based funding model for future work.
>>
>>
>> This was a staff management decision, taken with due care and
>> analysis. The board's role is to assess whether the overall
>> communications plan is effective in meeting the strategic goals; it
>> does not direct the staff to use specific contract types or
>> contractors.  If the needs of the communications plan change again to
>> require live streaming on a full-time basis, the board is confident
>> that the staff will issue the appropriate RFP and conduct the
>> appropriate analysis of the submissions.
>>
>>
>> The project-based funding model remains available, and chapters may,
>> of course, fund specific live streaming events using chapter funds or
>> Beyond The Net grants.  Any analysis of the effectiveness of those
>> live streaming events would be valuable data for any future
>> considerations of the engagement model.
>>
>>
>> The board thanks the ChaC for its attention to the communications
>> plan, and we look forward to continued discussion of how to engage the
>> broader community in the mission of the society.
>>
>>
>> Best regards,
>>
>>
>> Ted Hardie
>> for the Board
>>
>>
>>
>>
>>
>> _______________________________________________
>> As an Internet Society Chapter Officer you are automatically subscribed
>> to this list, which is regularly synchronized with the Internet Society
>> Chapter Portal (AMS): https://community.internetsociety.org.
>> -
>> View the Internet Society Code of Conduct:
>> https://www.internetsociety.org/become-a-member/code-of-conduct/
>>
>>
>>
>> _______________________________________________
>> As an Internet Society Chapter Officer you are automatically subscribed
>> to this list, which is regularly synchronized with the Internet Society
>> Chapter Portal (AMS): https://community.internetsociety.org.
>> -
>> View the Internet Society Code of Conduct:
>> https://www.internetsociety.org/become-a-member/code-of-conduct/
>>
>> _______________________________________________
>> As an Internet Society Chapter Officer you are automatically subscribed
>> to this list, which is regularly synchronized with the Internet Society
>> Chapter Portal (AMS): https://community.internetsociety.org.
>> -
>> View the Internet Society Code of Conduct:
>> https://www.internetsociety.org/become-a-member/code-of-conduct/
>>
>
>
> --
> --------------------------------------
> Joly MacFie  +12185659365
> --------------------------------------
> -
>
> _______________________________________________
> As an Internet Society Chapter Officer you are automatically subscribed
> to this list, which is regularly synchronized with the Internet Society
> Chapter Portal (AMS): https://community.internetsociety.org.
> -
> View the Internet Society Code of Conduct:
> https://www.internetsociety.org/become-a-member/code-of-conduct/
>

-- 
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Joly MacFie  +12185659365
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