[Chapter-delegates] Facebook scam spam solution

[borka at e5.ijs.si]

*1
Borka



On Mon, 15 Jan 2024, Veni Markovski via Chapter-delegates wrote:

> Very helpful!
> Thank you!
> 
> v/
> 
> On 1/15/24 16:33, Joly MacFie via Chapter-delegates wrote:
>       Since I livestream for a number of Chapters I have editor/task
>       manager rights on many of their facebook 'business' pages. In
>       the last week a bunch of scam spam has started showing up on
>       pretty much all of them. It takes the form of a message from
>       'Group XXXX' where XXXX is a number, containing copy such as
>       "Your fanpage has received a copyright warning, you need to
>       contact and confirm your page." or "Your Facebook page will be
>       permanently deleted due to a post that infringes our trademark
>       rights"
> 
> While these can be dismissed or reported as spam, what enables them in
> the first place is a, I guess, new FB feature called 'Guest Chat',
> where anyone can anonymously message a page. To get rid of these once
> and for all, the only solution is to disable the feature.
> 
> Here is FB's page on how to do this
> https://www.facebook.com/business/help/1343862509336154
> 
> My method is 
> 
> 1) login to your Chapter page
> 2) https://business.facebook.com/latest/inbox/settings/chat_plugin
> 3) click'Customize Your Chat Plugin
> 4) toggle off Guest Chat
> 5) click Publish in the bottom right
> 
> Happy remediation!
> 
> Joly
> 
> --
> --------------------------------------
> Joly MacFie  +12185659365 
> --------------------------------------
> 
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> 
> -- 
> 
> Best regards, 
> Veni
> https://www.veni.com
> pgp:5BA1366E veni at veni.com
> 
> The opinions expressed above are those of the 
> author, not of any organizations, associated 
> with or related to him in any given way. 
> 
>