[Chapter-delegates] Facebook scam spam solution

[John Freude NATOUX]

Helpful.
Thank you

"Soyez le changement que vous voulez voir dans le monde"
GANDHI 

    Le lundi 15 janvier 2024 à 16:34:22 UTC−5, Joly MacFie via Chapter-delegates <chapter-delegates at elists.isoc.org> a écrit :  
 
 Since I livestream for a number of Chapters I have editor/task manager rights on many of their facebook 'business' pages. In the last week a bunch of scam spam has started showing up on pretty much all of them. It takes the form of a message from 'Group XXXX' where XXXX is a number, containing copy such as "Your fanpage has received a copyright warning, you need to contact and confirm your page." or "Your Facebook page will be permanently deleted due to a post that infringes our trademark rights"
While these can be dismissed or reported as spam, what enables them in the first place is a, I guess, new FB feature called 'Guest Chat', where anyone can anonymously message a page. To get rid of these once and for all, the only solution is to disable the feature.
Here is FB's page on how to do thishttps://www.facebook.com/business/help/1343862509336154
My method is 
1) login to your Chapter page
2) https://business.facebook.com/latest/inbox/settings/chat_plugin
3) click'Customize Your Chat Plugin4) toggle off Guest Chat5) click Publish in the bottom right

Happy remediation!

Joly
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Joly MacFie  +12185659365 --------------------------------------_______________________________________________
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