[Chapter-delegates] Meetings on membernova March 3 , 5 [was: WG: ISOC - CL : MemberNova down on 2 January 2020 14:00-15:00 UTC]
Klaus Birkenbihl
Klaus.Birkenbihl at isoc.de
Sat Feb 29 02:15:49 PST 2020
Hello chapter admins,
as input to the discussion find below my previous take on the subject from June last year (goals, design criteria etc.):
*tltr*:
minimum required functionality;
1. the chapter sends a list of all ISOC-IDs of its members to AMS about four times a year.
2. AMS reads the list and tags every ID on the list as "is member of chapter ...".
3. Every ID that has a "is member of chapter ..." tag but is not on the list will have the tag removed.
4. All chapters applicants older than 30 days and not in the list of members sent by the chapter are removed automatically
5. AMS and local systems are in sync.
more sensible (but - only a bit - more complex to implement):
1. there is an chapter admin api that provides an equivalent for every authorized type or point and click operation on the AMS database
2. there is a function to extract chapter related infos (e.g. list of members, applicants ...) as csv tables from the AMS database. (To check: list of ISOC members in chapter's region for recruiting purposes??? Any privacy issues???)
3. each human readable communication (e.g. "Please Review Your New Chapter Membership Application") comes with a machine readable equivalent (e.g. csv) that allows for automatic processing. (would allow me to dump my mail scraper that processes "New Chapter Membership Application"s.)
Rational: many chapters maintain their own database. Be it to meet legal requirements (privacy, other legislation) or to implement functionality not provided by AMS. The functionality outlined above would allow for keeping these databases in sync with AMS with reasonable effort.
Best regards
Klaus
> *[Re: [Chapter-delegates] Problems with new membership system - lets remove the dust 14.06.19, 20:17 +0200]***
>
> now that the dust has settled an covers the floor half a meter high a few thoughts on the AMS ...
>
> I wonder what the design goals for the new system were wrt support of groups within ISOC like e.g. chapters. Especially for groups that have a lot of volunteers doing the work the system should work for them and not require that they work for the system. In general there might be two main approaches one could take:
>
> *Approach 1:*
>
> AMS is able to support most of the admin work of a chapter. If the support is at least nearly as good as an eventually existing local chapter admin system, it can substitute it.
>
> *Approach 2:*
>
> AMS is mainly tailored for ISOC.ORG requirements and AMS offers chapters and groups an interface to feed required membership data into AMS (while respecting their local privacy legislation).
>
> To be fair: *approach 1* is hard to implement. Too many different needs around. E.g. a few of features I'm using today: four membership classes, automatic members fee invoicing, payment tracking, automatic fee reminder system, online fee account information for every member, semi-automatic processing of direct debits, automatic processing of New Chapter Membership Applications (sending an information mail about chapter work, chapter charter and fee requirements to the applicant, provide her with a form where she can apply - if she still thinks she should), WEB based archive for meeting notes, selective members mailings, ..., Other chapters may have other requirements and other features in their admin systems. So a one size fits all would rather not be feasible.
>
> I would agree that some chapters, who don't have an admin system in place, might welcome AMS as kind of a "better than nothing" solution. But even for those AMS should respect at least a few usability principles.
>
> So what about *approach 2*? Here my very easy and simple solution (KISS design) - which should work at least for those many chapters who have a working local admin system in place. Assertion: every chapter keeps record of their members' ISOC-IDs:
>
> 1. the chapter sends a list of all ISOC-IDs of its members to AMS twice to four times a year.
> 2. AMS reads the list and tags every ID on the list as "is member of chapter ...".
> 3. Every ID that has a "is member of chapter ..." tag but is not on the list will have the tag removed.
> 4. AMS and local systems are in sync.
>
> Advantages:
>
> * it is dumb simple to implement (takes 15min max for an average DB system) - well, may be 2hrs with a web upload interface.
> * can be automated on both sides (ISOC and chapter) - preventing errors
> * a list of possible errors (e.g. invalid ISOC ID) can easily be generated and can be treated manually
> * only chapters can tell who is their member and this is an easy way to let ISOC know
> * will probably comply with all local privacy regulations - since no private data is exchanged
>
> There might be cases were chapters don't have the ISOC-ID of a member. In this case they are trapped - even today. Since AMS wouldn't allow them to figure out if Alice is a ISOC member and what's her ISOC-ID. If this isn't changed it would require some manual work on side of ISOC anyhow. (Not being an AMS aficionado, I wonder if my assumption wrt to this case is right.)
>
> Did I miss something? If so I'd be happy to learn. But let me be clear: as long as things are as they are today I'll stay "hands off AMS". I'm not insane enough to invest hours and hours of manual work over and over again - threatened by poorly designed interfaces and lame response times - to do things that the computer could do easily, better and faster without much implementation effort. If anybody would direct me to do so I would rather quit my job.
Dear all, According to the Doodle poll, there are two time slots that are quite popular with those of you interested in participating in this... -posted to the "Chapter Leaders Community" community
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Re: MemberNova down on 2 January 2020 14:00-15:00 UTC <https://connect.internetsociety.org/communities/community-home/digestviewer/viewthread?MessageKey=10661b64-1c6c-4911-bc51-37450ebfe63a&CommunityKey=a87f0d7b-f5f1-40d2-828d-d1261ddaf7fc&tab=digestviewer#bm10661b64-1c6c-4911-bc51-37450ebfe63a>
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Feb 27, 2020 3:07 PM
Christine Saegesser Baethge <https://connect.internetsociety.org/people/christine-saegesser-baethge>
Dear all,
According to the Doodle poll, there are two time slots that are quite popular with those of you interested in participating in this discussion. Let's thus set up two calls next week to ensure all of you can join:
* Call 1: Tuesday, 3 March, 13:00 UTC: Zoom link: isoc.zoom.us/j/602414917 <https://isoc.zoom.us/j/602414917>
* Call 2: Thursday, 5 March, 14:00 UTC. Zoom link: isoc.zoom.us/j/495857410 <https://isoc.zoom.us/j/495857410>
I look forward to talking to you then!
Best,
Christine
*Christine Saegesser Baethge*, Director Chapters and Individual Members
saegesser at isoc.org <mailto:saegesser at isoc.org> | Twitter: ch_saebae
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------Original Message------
Dear Enzo, dear all,
Thanks for this. I've created a Doodle poll to find the best date/time for the call for those of you interested in being part of this discussion.
Please enter your availability here: doodle.com/poll/a5kdpiyfizw87c53 <https://www.doodle.com/poll/zb5d5x3abfqi758t> so that we can fix a call for next week.
We'll use this call to get a better sense of where the main common challenges with the Chapter Portal (MemberNova) are globally to then explore solutions going forward.
I look forward to talking to you then!
Best,
Christine
PS: please do not share personally identifiable data via e-mail and on the lists to protect people's privacy. Thanks!
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Klaus Birkenbihl
Internet Society German Chapter (ISOC.DE) e.V.
c/o ict-Media GmbH
https://www.isoc.de
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