[Chapter-delegates] Problems with new membership system
Veni Markovski
veni at veni.com
Wed May 8 04:35:19 PDT 2019
Weird thing.
My email channels were active (2 of them), but in the field for "receive
emails" it was saying "no". I changed it to "yes".
Sigh.
v/
On 05/08/19 04:50, Richard Hill wrote:
>
> Indeed, during the weekend, I noticed that I was no longer receiving
> e-mails from the Internet Policy list. I was unable to access the
> archives, and when I asked for a reset or the archive password (in
> case I had forgotten my password), nothing happened.
>
>
>
> I logged into my membership page (on www.isoc.org
> <http://www.isoc.org>), clicked “Edit Profile”, then “Interests” and
> saw at the bottom right, under “EMAIL CHANNELS”, that my mailing lists
> were not active. I activated them on that page, and since then I have
> been receiving messages from the lists again.
>
>
>
> I reported the issue, and also the inability to access the archive and
> to reset the archive password, to Chapter Support and they told me
> that they are working on it.
>
>
> Best,
>
> Richard
>
>
>
> *From:*Chapter-delegates
> [mailto:chapter-delegates-bounces at elists.isoc.org] *On Behalf Of
> *Alejandro Pisanty
> *Sent:* Wednesday, May 8, 2019 04:26
> *To:* Christine Saegesser
> *Cc:* Chapter Delegates; AMS Support
> *Subject:* Re: [Chapter-delegates] Problems with new membership system
>
>
>
> Hi,
>
>
>
> to add to the aggravations, a number of us have discovered today that
> many ISOC members have been cut off from the Internet Policy mailing
> list and are finding it impossible to be reinstated, as well as
> accessing the archives.
>
>
>
> In the process we have found that it is not possible - or at least
> not at all easy - to even find the list through a member's dashboard.
> PLEASE act on this.
>
>
>
> Alejandro Pisanty
>
>
>
> On Fri, May 3, 2019 at 5:12 AM Christine Saegesser <saegesser at isoc.org
> <mailto:saegesser at isoc.org>> wrote:
>
> Dear Juan Carlos, all,
>
>
>
> Thanks for your message. Please be assured that we are in contact
> with MemberNova on a regular basis to make the system as useful as
> possible for all of us.
>
>
>
> The Regional Community Engagement Managers are there to help you
> with questions you may have in relation to the use of the new
> system. If you think there is a genuine bug, please do make sure
> to send details (including screen shots if possible) to
> <amshelp at isoc.org <mailto:amshelp at isoc.org>>.
>
>
>
> Also, please remember that our new Association Management System
> (MemberNova) is being rolled out in phases and its functionalities
> cover a wide range of areas across the organization. The Chapter
> functionalities are one of these.
>
>
>
> The Chapter Officer User Guide is available on the Chapter
> Dashboard in MemberNova. To get there, please log into MemberNova
> <https://admin.internetsociety.org/622619/User/Login> select your
> Chapter under "My Chapters and Special Interest Groups (SIG)” and
> you’ll find it under “Quick Links > Chapter Officers User Guide”
> on the “Chapter Officer” tab.
>
>
>
> Having said that, we are also planning to organise additional
> MemberNova training for the Chapter leaders and will keep you
> updated on that.
>
>
>
> Best,
>
>
>
> Christine
>
>
>
>
>
> On 3. May 2019, at 09:15, Juan Carlos Cigala García
> <jcigala at gmail.com <mailto:jcigala at gmail.com>> wrote:
>
> Dear Christine,
>
> The first email in this thread was in february 12 (by Olivier
> MJ Crépin-Leblond) and today is march 3... I don't know if in
> our Organization (obviously including our members worldwide)
> there are somebody who can talk with the MemberNova team and
> help them about the bunch of issues...
>
> We have issues with the new portal in the Spain Canary Islands
> chapter (yet in formation). Until now, I wasn't consider
> publish our situation in this list but, it seems like the
> endless story with no good conclusion.
>
> IMO, we need a effective solution by the responsible team
> (MemberNova or whoever) NOW.
>
> Regards,
>
> --
> Juan C. Cigala
>
>
> El jue., 2 may. 2019 a las 21:00, Christine Saegesser
> (<saegesser at isoc.org <mailto:saegesser at isoc.org>>) escribió:
> Hi Veni, all,
>
> We are reading this mail thread. Can you (and Lianna) forward
> specifics of the denied membership that still seem to be there
> to <amshelp at isoc.org <mailto:amshelp at isoc.org>> so that we can
> have a look at what happened?
>
> Siva, unfortunately I cannot see the screen shots that you
> mention in your message. Can you please resend those to
> <amshelp at isoc.org <mailto:amshelp at isoc.org>> too so we
> can have a look at what you’re seeing?
>
> The actual “drop” in membership linked to the opt-in process
> last year became visible in the numbers you see with the new
> Association Management System (MemberNova), since only members
> who opted-in were migrated over to the new system.
>
> And just another note: that people from around the world can
> request to join your Chapter is not an error as such. Many
> Chapters do accept members from outside of their country. The
> decision if a Chapter does so or not (or: is allowed to do so
> or not) should be based on each Chapters' bylaws and
> local legislation.
>
> Best,
>
> Christine
>
>
> > On 2. May 2019, at 20:33, Veni Markovski <veni at veni.com
> <mailto:veni at veni.com>> wrote:
> >
> > :-)
> > That's why I said "I've given up".
> > The problem is, when ISOC staff will come to chase us down
> that we have pending chapter members. So, hope they are
> reading this mail thread (and copying Nick, just in case).
> >
> > v/
> >
> > On 05/02/19 14:31, Lianna Galstyan wrote:
> >> Veni,
> >>
> >> We have the same issue of denied membership. We declined a
> membership of someone from Africa and that application is
> still there.
> >>
> >> Lianna
> >>
> >> On 02/05/2019 21:26, Veni Markovski wrote:
> >>> Siva,
> >>> I gave up trying to fix some of the issues.
> >>> In the GDPR question ISOC Bulgaria lost about half of its
> members - and I could understand that.
> >>> But then again, towards the end of the year, another 80 %
> were gone! The weird thing is that we emailed all of them -
> about 500 people, inviting them to an event we had in October,
> and offered them to opt-out; only one of them asked to not get
> more emails. Now we are down to about 115 members.
> >>> Also, there're a lot of people from Africa, who are now
> asking to be affiliated to our chapter - obviously an error.
> One of them cannot be denied membership. A N.H. is asking to
> join from April 23rd, and although we denied the request,
> she's still there....
> >>>
> >>> v
> >>>
> >>> On 05/02/19 13:18, sivasubramanian muthusamy wrote:
> >>>>
> >>>> I tried to renew all subscriptions of members since 2011
> expiring during 2019, there were about 300 records or so in
> the list, the extend command from the drop down box with
> select all mode, brought up a dialog box that wanted me to
> confirm by writing the word 'delete', I took my chances and
> wrote that to confirm the 'extend" command, all I see is a
> progress circle for the last 60 minutes. Some screen shots
> attached. Are there enough computing resources committed to
> the ams server? Why is this confusing instruction to confirm
> an "extend" command with the word 'delete'?
> >>>>
> >>>>
> >>>
> >>> --
> >>>
> >>> Best regards,
> >>> Veni
> >>>
> >>> https://www.veni.com
> >>>
> >>> pgp:5BA1366E
> >>> veni at veni.com <mailto:veni at veni.com>
> >>>
> >>>
> >>> The opinions expressed above are those of the
> >>> author, not of any organizations, associated
> >>> with or related to him in any given way.
> >>>
> >>>
> >>>
> >>> _______________________________________________
> >>> As an Internet Society Chapter Officer you are
> automatically subscribed
> >>> to this list, which is regularly synchronized with the
> Internet Society Chapter Portal (AMS):
> >>>
> >>> https://admin.internetsociety.org/622619/User/Login
> >>
> >>
> >> Virus-free. www.avast.com <http://www.avast.com>
> >
> > --
> >
> > Best regards,
> > Veni
> >
> > https://www.veni.com
> >
> > pgp:5BA1366E
> > veni at veni.com <mailto:veni at veni.com>
> >
> >
> > The opinions expressed above are those of the
> > author, not of any organizations, associated
> > with or related to him in any given way.
> >
> > _______________________________________________
> > As an Internet Society Chapter Officer you are automatically
> subscribed
> > to this list, which is regularly synchronized with the
> Internet Society Chapter Portal (AMS):
> > https://admin.internetsociety.org/622619/User/Login
>
> _______________________________________________
> As an Internet Society Chapter Officer you are automatically
> subscribed
> to this list, which is regularly synchronized with the
> Internet Society Chapter Portal (AMS):
> https://admin.internetsociety.org/622619/User/Login
>
>
>
> _______________________________________________
> As an Internet Society Chapter Officer you are automatically
> subscribed
> to this list, which is regularly synchronized with the Internet
> Society Chapter Portal (AMS):
> https://admin.internetsociety.org/622619/User/Login
>
>
>
>
> --
>
> - - - - - - - - - - - - - - - - - - - - - - - - - - -
> Dr. Alejandro Pisanty
> Facultad de Química UNAM
> Av. Universidad 3000, 04510 Mexico DF Mexico
> +52-1-5541444475 FROM ABROAD
> +525541444475 DESDE MÉXICO SMS +525541444475
> Blog: http://pisanty.blogspot.com
> LinkedIn: http://www.linkedin.com/in/pisanty
> Unete al grupo UNAM en LinkedIn,
> http://www.linkedin.com/e/gis/22285/4A106C0C8614
> Twitter: http://twitter.com/apisanty
> ---->> Unete a ISOC Mexico, http://www.isoc.org
> . . . . . . . . . . . . . . . .
>
>
> _______________________________________________
> As an Internet Society Chapter Officer you are automatically subscribed
> to this list, which is regularly synchronized with the Internet Society Chapter Portal (AMS):
> https://admin.internetsociety.org/622619/User/Login
--
Best regards,
Veni
https://www.veni.com
pgp:5BA1366E veni at veni.com
The opinions expressed above are those of the
author, not of any organizations, associated
with or related to him in any given way.
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