[Chapter-delegates] Persistent problems with new membership system

[Joly MacFie]

Siva, I think you are conflating ISOC-NY and A11ySIG here. I now admin the
latter not the former.

One simple problem issue that A11ySIG President M.Shabbir diagnosed is that
there is no way for Chapters/SIGs to customize the immediate auto-response
when a Global member applies to join a Chapter via the AMS. In our case
this would be "Thanks for your interest. Please fill out our registration
form". As it is, by the time I get round to asking for this, often the path
has grown cold, and there is no follow up. While this does adversely affect
our membership numbers, it does certainly mean those that do make it
through the process are more likely to be engaged!

BTW, as befits our mission, we made some effort to make A11ySIG's join form
<https://www.a11ysig.org/join/> accessible. We use Gravity Forms
<https://www.gravityforms.com/> with the WCAG 2.0 form fields for Gravity
Forms <https://wordpress.org/plugins/gravity-forms-wcag-20-form-fields/>
 plugin.

joly

On Tue, Aug 20, 2019 at 11:00 PM sivasubramanian muthusamy via
Chapter-delegates <chapter-delegates at elists.isoc.org> wrote:

>
> We wanted to do something similar, I set up a Google form to ask for
> certain details such as affiliations to other organizations and the name of
> the organization the applicant works for.  These details were asked for
> from the pending applicants, some of whom were willing to fill up the
> expanded Google form.  We had the same difficulty adding them as members,
> we managed to do that once, but if there is some way AMS could provide the
> facility for Chapters to take over the design of the forms after "Join a
> Chapter" =>  "ISOC NY" (chosen) by the Global Member.  The ISOC NY / ISOC
> Chennai form, if any, has to be designed by the respective Chapter and the
> data integrated into AMS Chapter data, with the Chapter's choice of
> necessary 'buttons' such as "approve all" "archive" etc... Or, the Chapter
> form could be external as you have designed, with the functionality in AMS
> to locate and select multiple records by a bulk input of externally
> approved names, and bulk approve in the AMS.
>
> The issues I have raised earlier about migration still remain unresolved.
> We have lost all old records.
>
> Sivasubramanian M
>
>
> Sivasubramanian M <https://www.facebook.com/sivasubramanian.muthusamy>
> twitter.com/shivaindia
>
>
> On Wed, Aug 21, 2019 at 6:19 AM Joly MacFie <joly at punkcast.com> wrote:
>
>> This is a different issue to the one I raised in the attached thread, so
>> I have snipped that.
>>
>> I am not sure if this will help you, Siva, but I have learnt that, rather
>> than being distracted by the "pending membership applications" section with
>> it's attractive red number - one is way better off going to bottom of the
>> dashboard to "manage subscriptions" - there is better functionality there.
>>
>> The problem I have on A11ySIG is that we have a separate registration
>> form. I find that if I then take applicants and manually add them as
>> members, while the AMS will recognize that they are already a global
>> member, if they have a pending application in the AMS that status is
>> unaltered. Thus while I have already added them manually, I then have to
>> search the pending members and "approve" to take them of the pending list.
>> Which is a PITA (technical term).
>>
>> Our SIG president M. Shabbir, promised to raise this at the current ChAC
>> meeting.
>>
>>
>>
>> On Tue, Aug 20, 2019 at 11:58 AM sivasubramanian muthusamy via
>> Chapter-delegates <chapter-delegates at elists.isoc.org> wrote:
>>
>>> Hello,
>>>
>>> To manage the Chennai Chapter membership applicants, I log into AMS
>>> periodically to find an accumulation of 50 - 100 applicants, (at the moment
>>> it is 156 members, the list shows Name, email, and city (if disclosed) and
>>> beyond that, to assess the relevance of the application, each name has to
>>> clicked on one by one (which would take about 6 hours every time), and to
>>> go to the next name, it requires to go back to the list, which if a sorted
>>> list, does not automatically reappear sorted, so there are multiple steps
>>> involved in going to the next name on the sorted list. In the case of
>>> Chennai, the number of applicants from this relevant geographical region is
>>> 21 out of a total of 156, but in the sorted mode, all or most of the 21 can
>>> be selected, but there is no "approve" button. Applicants have to be
>>> approved one by one, and after every name, the remaining list of names can
>>> be accessed after repeating the process of specifying "more filters".
>>>
>>> The limits on the functionality of AMS has been discussed over and over
>>> again, now we have a new membership with the same limitations. Why is it
>>> difficult to "approve" as a bulk action in the sorted mode?
>>>
>>> Thank you.
>>>
>>>
>>> Sivasubramanian M <https://www.facebook.com/sivasubramanian.muthusamy>
>>> Internet Society India Chennai.
>>> twitter.com/shivaindia
>>>
>>>
>> --
>> ---------------------------------------------------------------
>> Joly MacFie  218 565 9365 Skype:punkcast
>> --------------------------------------------------------------
>> -
>>
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-- 
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Joly MacFie  218 565 9365 Skype:punkcast
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