[Chapter-delegates] Final Report on Opt-in Campaign

Wed Jul 25 13:18:00 PDT 2018

Hi Todd,

On 17/07/2018 03:54, Todd M. Tolbert wrote:
>
> Good Morning Susannah and Delegates.
>
>  1. What is meant by this is that if we were to disposition this data
>     without doing any more outreach (the overnight reference). As you
>     will see further in the document, I recommend that we do more
>     outreach, that we keep trying. But you’ll also see further that at
>     some point that those who have not responded, should be deleted.
>     So, the document has to be taken in its entirety, thus nothing has
>     changed.
>
- Thanks, this sounds reasonable: at some point, those members will be 
deleted, we just don't yet know when. My confusion arose because the  
document seemed to imply that this was not a decision that had been 
taken yet:

".... what will happen to the total membership numbers, /*should we 
choose to cancel the membership*/ of those who didn’t opt-in and delete 
their data."

>
>  1. You are correct in all aspects of your analysis. There are Chapter
>     Leader’s whose membership is at risk here, and they need to take
>     action before the final disposition of data.
>
- It would be interesting to know whether those who have not opted in 
were opposed to the directive or whether they were simply 
unreachable/missed the emails.
>
> 1.
>  2. This is not a new topic. We have been talking about replacing
>     Aptify for well over a year. The ChAC was given a presentation by
>     staff many weeks back and we are moving forward with an
>     implementation. I will ask the staff members responsible for the
>     implementation to post wider information on the new system we are
>     implementing.
>
- Excellent. I look forward to finding out more about this. Did the ChAC 
give input into the requirements/ask the chapters what they would like 
to see from a new system? I may have missed information about this in 
the mail deluge!

Many thanks,

Susannah

Susannah Gray
President
San Francisco Bay Area Internet Society Chapter
www.sfbayisoc.org

> 1.
>
> I hope that helps,
>
> Todd
>
> *From: *Chapter-delegates <chapter-delegates-bounces at elists.isoc.org> 
> on behalf of Susannah Gray <susannah.gray at gmail.com>
> *Date: *Monday, July 16, 2018 at 8:14 PM
> *To: *"chapter-delegates at elists.isoc.org" 
> <chapter-delegates at elists.isoc.org>
> *Subject: *Re: [Chapter-delegates] Final Report on Opt-in Campaign
>
> Hi Todd,
>
> Thank you for this report. A couple of comments:
>
> */1. " But what is additionally apparent is what will happen to the 
> total membership numbers, should we choose to cancel the membership of 
> those who didn’t opt-in and delete their data. We would drop from 
> 112,000 to 41,000 members overnight. Additionally, many chapters will 
> see significant decreases, based on our reporting of their opt-in 
> percentages "/*
>
> I am confused by this. Many of us flagged from the beginning of this 
> campaign that the opt-in method would have a huge impact on both the 
> chapters' and the overall membership numbers so I don't think this is 
> a surprise to anyone.
>
> Further, in all communication that the SF Bay Area Chapter sent out to 
> its members on this - and we sent a lot - we noted that their 
> memberships would be cancelled if they did not opt in as this is was 
> the message that the chapters were receiving from ISOC. If their 
> accounts are now only to be suspended, we probably should have been 
> communicating this to everybody from the outset.
>
> Is ISOC now considering *not* cancelling the memberships of those who 
> didn't opt in?
>
> What should the Chapters do about the (in our case) thousand-ish 
> people sitting in our database that we are not contacting anymore 
> because we told them their membership would be cancelled after 25 May?
>
> */2. 133 Chapter Officers not opted in /*
>
> This is quite a large number. As I believe that being a member of ISOC 
> is a requirement for being a Chapter Officer (and theoretically your 
> membership will be cancelled if you don't opt in and therefore you 
> will no longer be able to serve as an officer), how will this be handled?
>
> *
> 3. New AMS project/Membernova *
>
> Can you give more details about this?
>
> Many thanks,
>
> Susannah
>
> Susannah Gray
> President
> San Francisco Bay Area Internet Society Chapter
> www.sfbayisoc.org <http://www.sfbayisoc.org>
>
> On 16/07/2018 12:41, Todd M. Tolbert wrote:
>
>     Dear Delegates,
>
>     As promised last year, please find attached a data filled report
>     on the results of our opt-in campaign. As a small reminder, we
>     undertook this activity not only to start our GDPR compliance
>     process, but to also touch up compliance in email opt-in and be
>     prepared for our AMS migration this year.  The staff has worked on
>     this project for almost a year now and I believe we’ve done
>     everything we could to get these numbers to be as high as they are.
>
>     There is a bit more work to do and I’ve outlined some proposed
>     steps for staff to follow going forward. We have yet to decide
>     when we would disposition any records that have not opted in, so
>     there is still opportunity to get folks to opt-in. All mechanisms
>     are still in place to allow opt-in.
>
>     Thank you,
>
>     Todd
>
>     ——
>
>     Todd M. Tolbert
>
>     Chief Administrative Officer
>
>     Internet Society
>
>
>
>
>     _______________________________________________
>
>     As an Internet Society Chapter Officer you are automatically subscribed
>
>     to this list, which is regularly synchronized with the Internet Society
>
>     Chapter Portal (AMS):https://portal.isoc.org
>
>
>

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