[Chapter-delegates] Membership Management and Surveys

[Susannah Gray]

Hi Joly,

Yes I did!

Susannah


On 15/08/2018 11:03, Joly MacFie wrote:
> By coincidence there was survey from Christine today on Beyond the 
> Net. Did you get that Susannah?
>
>
>
> On Wed, Aug 15, 2018 at 1:56 PM, Susannah Gray 
> <susannah.gray at gmail.com <mailto:susannah.gray at gmail.com>> wrote:
>
>     Hi Andrew,
>
>
>     Thanks for your mail.
>
>
>     On 14/08/2018 14:32, Andrew Sullivan wrote:
>>
>>     Hi there,
>>
>>
>>     I can't actually answer either of these questions, but I do wish
>>     to be crystal clear about something: every ISOC staff member I've
>>     ever spoken to takes very seriously input from chapters and that
>>     relationship more generally. I am also myself deeply committed to
>>     making sure that the chapter system is strong and
>>     well-supported.  I want these questions to be answered to
>>     everyone's satisfaction.
>>
>     - Absolutely: I am certain that someone will be along shortly to
>     provide further info/answers as per usual. As the upgrading of the
>     membership management portal was a topic that was raised a few
>     weeks ago on the list, I wanted to be sure it didn't fall by the
>     wayside. I wanted to raise the issue of chapter surveys as I don't
>     recall having seen such a thing over the last 2.5 years and
>     thought it may be a useful tool for both Chapters/ISOC and perhaps
>     such a thing is already on ISOC's radar.
>>
>>
>>     Particularly because of Todd's departure from ISOC, as well as
>>     the transition in the CEO office, I hope everyone will forgive me
>>     if I miss something during the handover.  Please feel free to
>>     hold me to account if I do.  In particular, if you don't get
>>     answers to these questions in time for any resulting changes,
>>     please hit me up to make sure I haven't missed anything.
>>
>     - Wishing you the best of luck with the new role and look forward
>     to collaborating with you.
>
>     Regards,
>
>     Susannah
>
>
>     Susannah Gray
>     President
>     San Francisco Bay Area Internet Society Chapter
>     www.sfbayisoc.org <http://www.sfbayisoc.org>
>
>
>>
>>     Best regards,
>>
>>
>>     A
>>
>>     ------------------------------------------------------------------------
>>     *From:* Chapter-delegates
>>     <chapter-delegates-bounces at elists.isoc.org>
>>     <mailto:chapter-delegates-bounces at elists.isoc.org> on behalf of
>>     Susannah Gray <susannah.gray at gmail.com>
>>     <mailto:susannah.gray at gmail.com>
>>     *Sent:* Tuesday, August 14, 2018 2:08:24 PM
>>     *To:* chapter-delegates at elists.isoc.org
>>     <mailto:chapter-delegates at elists.isoc.org>
>>     *Subject:* [Chapter-delegates] Membership Management and Surveys
>>     Hi all,
>>
>>     I'm not sure who to direct these two questions to so I'm throwing
>>     them
>>     out here in the hope that the right person will jump in and
>>     provide more
>>     details:
>>
>>     - Todd mentioned that a new membership management portal is in
>>     the works
>>     (AMS project/Membernova). He noted that the ChAC was given a
>>     presentation about this and that ISOC is moving ahead with
>>     implementation. Where can I find details regarding this? Is this
>>     presentation online somewhere? What are the expected implementation
>>     timelines? Were the Chapters surveyed about their needs for
>>     membership
>>     management? Can the ChAC provide more insight (perhaps it was
>>     discussed
>>     in a ChAC call that I missed)?
>>
>>     - Chapters survey: does ISOC ever conduct surveys to gather
>>     feedback,
>>     from Chapters, on the support/communication/tools etc it provides
>>     to the
>>     Chapters?
>>
>>     Thanks in advance for your input.
>>
>>     Susannah
>>
>>
>>     Susannah Gray
>>     President
>>     San Francisco Bay Area Internet Society Chapter
>>     www.sfbayisoc.org <http://www.sfbayisoc.org>
>>
>>
>>     _______________________________________________
>>     As an Internet Society Chapter Officer you are automatically
>>     subscribed
>>     to this list, which is regularly synchronized with the Internet
>>     Society
>>     Chapter Portal (AMS): https://portal.isoc.org
>
>
>     _______________________________________________
>     As an Internet Society Chapter Officer you are automatically
>     subscribed
>     to this list, which is regularly synchronized with the Internet
>     Society
>     Chapter Portal (AMS): https://portal.isoc.org
>
>
>
>
> -- 
> ---------------------------------------------------------------
> Joly MacFie 218 565 9365 Skype:punkcast
> --------------------------------------------------------------
> -

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