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    <p>Hi Joly, <br>
    </p>
    <p>Yes I did! <br>
    </p>
    <p>Susannah <br>
    </p>
    <br>
    <div class="moz-cite-prefix">On 15/08/2018 11:03, Joly MacFie wrote:<br>
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cite="mid:CAM9VJk0_DHHvhtDOGb9r+_VEF-QJr_=sp8UqzMcBxO4BQTmbQQ@mail.gmail.com">
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        <div class="gmail_default" style="font-size:small">By
          coincidence there was survey from Christine today on Beyond
          the Net. Did you get that Susannah?</div>
        <div class="gmail_default" style="font-size:small"><br>
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        <div class="gmail_quote">On Wed, Aug 15, 2018 at 1:56 PM,
          Susannah Gray <span dir="ltr"><<a
              href="mailto:susannah.gray@gmail.com" target="_blank"
              moz-do-not-send="true">susannah.gray@gmail.com</a>></span>
          wrote:<br>
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            .8ex;border-left:1px #ccc solid;padding-left:1ex">
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              <p>Hi Andrew, <br>
              </p>
              <p><br>
              </p>
              <p>Thanks for your mail. <br>
              </p>
              <span class=""> <br>
                <div class="m_3380325084685737047moz-cite-prefix">On
                  14/08/2018 14:32, Andrew Sullivan wrote:<br>
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                    <p style="margin-top:0;margin-bottom:0">Hi there,</p>
                    <p style="margin-top:0;margin-bottom:0"><br>
                    </p>
                    <p style="margin-top:0;margin-bottom:0">I can't
                      actually answer either of these questions, but I
                      do wish to be crystal clear about something: every
                      ISOC staff member I've ever spoken to takes very
                      seriously input from chapters and that
                      relationship more generally. I am also myself
                      deeply committed to making sure that the chapter
                      system is strong and well-supported.  I want these
                      questions to be answered to everyone's
                      satisfaction.<br>
                    </p>
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              </span> - Absolutely: I am certain that someone will be
              along shortly to provide further info/answers as per
              usual. As the upgrading of the membership management
              portal was a topic that was raised a few weeks ago on the
              list, I wanted to be sure it didn't fall by the wayside. I
              wanted to raise the issue of chapter surveys as I don't
              recall having seen such a thing over the last 2.5 years
              and thought it may be a useful tool for both Chapters/ISOC
              and perhaps such a thing is already on ISOC's radar.<span
                class=""><br>
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                    <p style="margin-top:0;margin-bottom:0"> </p>
                    <p style="margin-top:0;margin-bottom:0"><br>
                    </p>
                    <p style="margin-top:0;margin-bottom:0">Particularly
                      because of Todd's departure from ISOC, as well as
                      the transition in the CEO office, I hope everyone
                      will forgive me if I miss something during the
                      handover.  Please feel free to hold me to account
                      if I do.  In particular, if you don't get answers
                      to these questions in time for any resulting
                      changes, please hit me up to make sure I haven't
                      missed anything.</p>
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              </span> - Wishing you the best of luck with the new role
              and look forward to collaborating with you.<br>
              <br>
              Regards, <br>
              <div>
                <div class="h5"> <br>
                  Susannah <br>
                  <br>
                  <br>
                  Susannah Gray<br>
                  President<br>
                  San Francisco Bay Area Internet Society Chapter<br>
                  <a
                    class="m_3380325084685737047moz-txt-link-abbreviated"
                    href="http://www.sfbayisoc.org" target="_blank"
                    moz-do-not-send="true">www.sfbayisoc.org</a><br>
                  <br>
                  <br>
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                      </p>
                      <p style="margin-top:0;margin-bottom:0">Best
                        regards,</p>
                      <p style="margin-top:0;margin-bottom:0"><br>
                      </p>
                      <p style="margin-top:0;margin-bottom:0">A<br>
                      </p>
                    </div>
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                    <div id="m_3380325084685737047divRplyFwdMsg"
                      dir="ltr"><font style="font-size:11pt"
                        face="Calibri, sans-serif" color="#000000"><b>From:</b>
                        Chapter-delegates <a
                          class="m_3380325084685737047moz-txt-link-rfc2396E"
href="mailto:chapter-delegates-bounces@elists.isoc.org" target="_blank"
                          moz-do-not-send="true"><chapter-delegates-bounces@<wbr>elists.isoc.org></a>
                        on behalf of Susannah Gray <a
                          class="m_3380325084685737047moz-txt-link-rfc2396E"
                          href="mailto:susannah.gray@gmail.com"
                          target="_blank" moz-do-not-send="true"><susannah.gray@gmail.com></a><br>
                        <b>Sent:</b> Tuesday, August 14, 2018 2:08:24 PM<br>
                        <b>To:</b> <a
                          class="m_3380325084685737047moz-txt-link-abbreviated"
href="mailto:chapter-delegates@elists.isoc.org" target="_blank"
                          moz-do-not-send="true">chapter-delegates@elists.isoc.<wbr>org</a><br>
                        <b>Subject:</b> [Chapter-delegates] Membership
                        Management and Surveys</font>
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                    </div>
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                        size="2"><span style="font-size:11pt">
                          <div class="m_3380325084685737047PlainText">Hi
                            all,<br>
                            <br>
                            I'm not sure who to direct these two
                            questions to so I'm throwing them <br>
                            out here in the hope that the right person
                            will jump in and provide more <br>
                            details:<br>
                            <br>
                            - Todd mentioned that a new membership
                            management portal is in the works <br>
                            (AMS project/Membernova). He noted that the
                            ChAC was given a <br>
                            presentation about this and that ISOC is
                            moving ahead with <br>
                            implementation. Where can I find details
                            regarding this? Is this <br>
                            presentation online somewhere? What are the
                            expected implementation <br>
                            timelines? Were the Chapters surveyed about
                            their needs for membership <br>
                            management? Can the ChAC provide more
                            insight (perhaps it was discussed <br>
                            in a ChAC call that I missed)?<br>
                            <br>
                            - Chapters survey: does ISOC ever conduct
                            surveys to gather feedback, <br>
                            from Chapters, on the
                            support/communication/tools etc it provides
                            to the <br>
                            Chapters?<br>
                            <br>
                            Thanks in advance for your input.<br>
                            <br>
                            Susannah<br>
                            <br>
                            <br>
                            Susannah Gray<br>
                            President<br>
                            San Francisco Bay Area Internet Society
                            Chapter<br>
                            <a href="http://www.sfbayisoc.org"
                              target="_blank" moz-do-not-send="true">www.sfbayisoc.org</a><br>
                            <br>
                            <br>
                            ______________________________<wbr>_________________<br>
                            As an Internet Society Chapter Officer you
                            are automatically subscribed<br>
                            to this list, which is regularly
                            synchronized with the Internet Society<br>
                            Chapter Portal (AMS): <a
                              href="https://portal.isoc.org"
                              target="_blank" moz-do-not-send="true">https://portal.isoc.org</a><br>
                          </div>
                        </span></font></div>
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                  <br>
                </div>
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            <br>
            ______________________________<wbr>_________________<br>
            As an Internet Society Chapter Officer you are automatically
            subscribed<br>
            to this list, which is regularly synchronized with the
            Internet Society<br>
            Chapter Portal (AMS): <a href="https://portal.isoc.org"
              rel="noreferrer" target="_blank" moz-do-not-send="true">https://portal.isoc.org</a><br>
            <br>
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        -- <br>
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            <div>---------------------------------------------------------------<br>
              <span>Joly MacFie  <span title="Call with Google Voice">218
                  565 9365</span> <a class="moz-txt-link-freetext" href="Skype:punkcast">Skype:punkcast</a></span><br>
--------------------------------------------------------------<br>
              -</div>
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