[Chapter-delegates] Membership Database Maintenance

Mon Mar 11 00:52:38 PDT 2013

Dear all,

I also agree and second the remarks made by Rudi, Dick and Borka.

Sure we do need an AMS DB maintenance, no discussion, we all support the 
initiative. We just have to take also into account chapter legal 
responsibilities regarding DB management and data privacy in order to 
fine tune the process.

kind rgds
jordi

Al 10/03/13 13:04, En/na borka at e5.ijs.si ha escrit:
> *1.
>
> I fully agree with all Dick remarks. They should be considered
> by the ISOC staff. ISOC Slovenia was set up in 1996 and in that time
> the organization was set up according to the local law that has not
> been changed much later. No changes can be made without endorsement
> of the chapters. However, the action regarding the "cleaning" of
> the membership is supported. I also believe that the chapter members
> should not recieve all mails mailed by the ISOC staff and chapter
> delegates, they will not be happy in receiveing too much mail.
>
> With regards,
>
> Borka Jerman-Blažič
> ISOC Slovenia
>
>
> On Sun, 10 Mar 2013, Dick Kalkman wrote:
>
>>
>> Dear Rudy,
>>
>> I second your remarks.
>>
>> It can’t be stressed enough that the international ISOC organization has
>> to comply to local laws. Especially because isoc.org is not only
>> holding, but also mutating and using member databases & data.
>>
>> Directly related to this legal problem is the sending of unsolicited
>> mass email to chapter members by isoc.org. This without the endorsement
>> of the respective chapters. Several members complained about this
>> ‘spamming’ en we had even cancellation of membership.
>>
>> I’m not surprised by the bouncing problems. There are several
>> registrations. An example is the existence of so called international
>> members. Interesting, but not for chapters and members who just want to
>> have memberships. It's easy to understand that this gives administrative
>> problems and overhead.
>>
>> A bigger problem is that mutations to member records are also made by
>> isoc staff. This also without the endorsement of the respective and/or
>> involved chapters. Chapters are (always?) informed afterwards. This
>> situation makes it very difficult for the chapters to keep the
>> registrations up to date, comply to legislation and to do proper
>> member-management.
>>
>> I'm very happy with the discussion that Ted raised. A good starting
>> point for further improvement of our ISOC organizations!
>>
>>
>> Best regards,
>>
>> Dick Kalkman
>>
>> President Internet Society The Netherlands
>> ISOC The Netherlands Chapter
>>
>> E: d.h.kalkman at isoc.nl
>> I: http://isoc.nl
>> A: Prins Willem-Alexanderhof 5
>>   Kamer i4.310
>>   2595 BE Den Haag
>>   The Netherlands
>>
>>
>>
>>
>> On 8-3-2013 19:04, Rudi Vansnick wrote:
>>> Dear Ted,
>>>
>>> Interesting process you are highlighting here.
>>>
>>> I have some questions about the process :
>>>> we will monitor all primary email addresses of all member records.
>>> does this mean you will send emails to each email address ?
>>>
>>> Wouldn't it be helpful if chapters would be enabled to monitor this
>>> process ? We experienced negative reactions from some of our members as
>>> they receive seamlessly email message they don't want to receive.
>>> Perhaps a better concept of email communication should be used to avoid
>>> members unsubscribing from the chapters.
>>>
>>> We are willing to translate the email communication that will be used
>>> through this given process in the appropriate language so at least
>>> members will be addressed in their language.
>>>
>>> I consider still the chapter being the "leader" in the process of
>>> monitoring their membership, as they will most probably be first a
>>> member of the chapter and secondly being a global member. I'm also
>>> referring to the privacy regulation being different depending on the
>>> continent / region / country.
>>>
>>> Please do not consider the present mail as being negative criticism but
>>> rather a way of involving chapters in a process that affects directly
>>> their members and of course also part of their existence.
>>>
>>> Always willing to collaborate in increasing membership processes.
>>>
>>> Kind regards,
>>>
>>> Rudi Vansnick
>>> President - CEO             Tel +32/(0)9/329.39.16
>>> rudi.vansnick at isoc.be <mailto:rudi.vansnick at isoc.be>       Mobile
>>> +32/(0)475/28.16.32
>>> Dendermondesteenweg 143   B-9070 Destelbergen
>>> =.=.=.=.=.=.==.= Internet Society Belgium  =.=.=.=.=.=.=.=.=
>>> www.internetsociety.be <http://www.internetsociety.be>      "The
>>> Internet is for everyone"
>>>
>>> Op 8-mrt-2013, om 15:38 heeft Ted Mooney het volgende geschreven:
>>>
>>>> To all Internet Society Chapters,
>>>>
>>>> ISOC Staff are undertaking a long overdue maintenance of our database.
>>>>  We are starting with member records and want you to know the plan and
>>>> what it means for you.
>>>>
>>>> Over the course of the next two to four weeks, we will monitor all
>>>> primary email addresses of all member records.  Any email address that
>>>> returns four "hard bounces" to our system will flag that member record
>>>> as "unreachable".  At the end of four weeks we will unsubscribe all
>>>> such records in the database from receiving email from ISOC, and we
>>>> will cancel these memberships.
>>>>
>>>> We will not, at this time remove any name from the database.  We will
>>>> also, within two weeks following this action,  compile a list of all
>>>> removed members and make that list available to all Chapters affected.
>>>>
>>>> It is important that any separately maintained Chapter Membership
>>>> lists are updated as well so that future synchronization with the ISOC
>>>> AMS does not return "dead end" records to the subscription and
>>>> membership lists.
>>>>
>>>> We are aware of the possibility that few of these records may be
>>>> members who prefer contact through other means.  For this reason we
>>>> will provide Chapter Administrators the opportunity to review the list
>>>> and when agreed with Chapter Support, re-instate any valid member to
>>>> the membership roster.
>>>>
>>>> This is a critical first step to improving our overall database
>>>> maintenance and integrity and ultimately, upgrading the systems to
>>>> make it much easier and more accurate for Chapters to administer their
>>>> membership lists as well.
>>>>
>>>> Thanks for your understanding and assistance for this activity.
>>>>
>>>> Ted Mooney
>>>> Sr. Director, Membership & Services
>>>> Cell: 301-980-6446
>>>> Skype: ted.mooney3
>>>>
>>>> www.internetsociety.org <http://www.internetsociety.org/>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> _______________________________________________
>>>> As an Internet Society Chapter Officer you are automatically subscribed
>>>> to this list, which is regularly synchronized with the Internet Society
>>>> Chapter Portal (AMS): https://portal.isoc.org
>>>
>>>
>>>
>>> _______________________________________________
>>> As an Internet Society Chapter Officer you are automatically subscribed
>>> to this list, which is regularly synchronized with the Internet Society
>>> Chapter Portal (AMS): https://portal.isoc.org
>>>
>>
>>  * English - detected
>>  * English
>>  * Dutch
>>
>>  * English
>>  * Dutch
>>
>> <javascript:void(0);>
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>>
>
>
> _______________________________________________
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> Chapter Portal (AMS): https://portal.isoc.org
>

-- 
Jordi Iparraguirre
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