[Chapter-delegates] Membership Database Maintenance

[Rudi Vansnick]

Dear Ted,

Interesting process you are highlighting here.

I have some questions about the process :
> we will monitor all primary email addresses of all member records.

does this mean you will send emails to each email address ? 

Wouldn't it be helpful if chapters would be enabled to monitor this process ? We experienced negative reactions from some of our members as they receive seamlessly email message they don't want to receive. Perhaps a better concept of email communication should be used to avoid members unsubscribing from the chapters.

We are willing to translate the email communication that will be used through this given process in the appropriate language so at least members will be addressed in their language.

I consider still the chapter being the "leader" in the process of monitoring their membership, as they will most probably be first a member of the chapter and secondly being a global member. I'm also referring to the privacy regulation being different depending on the continent / region / country.

Please do not consider the present mail as being negative criticism but rather a way of involving chapters in a process that affects directly their members and of course also part of their existence.

Always willing to collaborate in increasing membership processes.

Kind regards,

Rudi Vansnick
President - CEO			             Tel +32/(0)9/329.39.16
rudi.vansnick at isoc.be		       Mobile +32/(0)475/28.16.32
Dendermondesteenweg 143		   B-9070 Destelbergen
=.=.=.=.=.=.==.= Internet Society Belgium  =.=.=.=.=.=.=.=.=
www.internetsociety.be	      "The Internet is for everyone"

Op 8-mrt-2013, om 15:38 heeft Ted Mooney het volgende geschreven:

> To all Internet Society Chapters,
> 
> ISOC Staff are undertaking a long overdue maintenance of our database.  We are starting with member records and want you to know the plan and what it means for you.
> 
> Over the course of the next two to four weeks, we will monitor all primary email addresses of all member records.  Any email address that returns four "hard bounces" to our system will flag that member record as "unreachable".  At the end of four weeks we will unsubscribe all such records in the database from receiving email from ISOC, and we will cancel these memberships. 
> 
> We will not, at this time remove any name from the database.  We will also, within two weeks following this action,  compile a list of all removed members and make that list available to all Chapters affected. 
> 
> It is important that any separately maintained Chapter Membership lists are updated as well so that future synchronization with the ISOC AMS does not return "dead end" records to the subscription and membership lists.  
> 
> We are aware of the possibility that few of these records may be members who prefer contact through other means.  For this reason we will provide Chapter Administrators the opportunity to review the list and when agreed with Chapter Support, re-instate any valid member to the membership roster.
> 
> This is a critical first step to improving our overall database maintenance and integrity and ultimately, upgrading the systems to make it much easier and more accurate for Chapters to administer their membership lists as well.
> 
> Thanks for your understanding and assistance for this activity.
> 
> Ted Mooney
> Sr. Director, Membership & Services
> Cell: 301-980-6446
> Skype: ted.mooney3
> 
> www.internetsociety.org
> 
> 
> 
> 
> 
> _______________________________________________
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> to this list, which is regularly synchronized with the Internet Society
> Chapter Portal (AMS): https://portal.isoc.org

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