[Chapter-delegates] New release of the AMS Chapter Portal is live

Anne Lord lord at isoc.org
Fri Jul 30 05:29:57 PDT 2010


Hi Sivasubramanian,

Thanks for your email. I have forwarded your email to  
<amshelp at isoc.org> and your email will be replied to from there, not  
on this list.  Please use this email address for all queries, support  
and feedback relating to the AMS system and this will ensure that the  
response is logged properly and dealt with by the team as quickly as  
they can.

Many thanks,

Anne
--

On 27/07/2010, at 4:16 AM, Sivasubramanian M wrote:

> Dear Lincoln,
>
> On Wed, Jul 14, 2010 at 2:32 AM, Lincoln McNey <mcney at isoc.org> wrote:
>>
>>
>> Hello everyone:
>> At the Brussels-based chapter meeting a few weeks ago, I had  
>> discussed some
>> of the changes coming to the current AMS Chapter Portal.   I am  
>> happy to
>> announce that those changes are now in place.
>> Many of the changes described below were direct requests from chapter
>> leaders over the past six or so months, so thank you once again for  
>> the
>> feedback.
>> Here is a summary of the changes:
>> 1)  Changes to membership-information display.  There is now much  
>> more
>> information shown to the member when he/she logs in.  Once logged  
>> in, the
>> member now immediately sees:
>> * Membership status
>> * Member since:  <date>
>> * Expiration date of membership if the member is Sustaining-level
>> * Lifetime ISOC donation level
>> 2)  Limit on number of chapters one can indicate interest in.  On  
>> the "join
>> a chapter" page, we found some individuals were checking all 75+  
>> active
>> chapters at the same time and clicking Submit.  Therefore we placed  
>> a limit
>> of four chapters per 24-hour period.  The user now receives an  
>> error message
>> if more are chosen within that timeframe.
>> 3)  Review Applicants page now issues an email alert to the main  
>> email
>> address of each chapter when an individual indicates interest in  
>> joining
>> that chapter.  This was requested by several chapter officers.
>> 4)  Review Applicants page now gives more detailed results after  
>> submit,
>> such as "3/3 records approved," and also lists the names (in  
>> alphabetical
>> order) of those approved or denied by a given operation.  Also, the  
>> Continue
>> button now brings you back to that Review Applicants page, instead of
>> redirecting you to the Chapter Roster.
>> 5)  Review Applicants page loads more quickly now, for those  
>> chapters with
>> many outstanding applicants.  The page will now show only 20  
>> applicants at a
>> time.  Also, if your chapter has many applicants waiting for  
>> approval,
>> please contact us at amshelp at isoc.org.  We can provide a separate  
>> file for
>> easier viewing if required (some chapters with 100+ outstanding  
>> applicants
>> have requested this).
>
> Dear Lincoln
>
> I have raised a few support issues on the usability of the chapter
> data before. As I try to work on the list of members waiting for
> approvals -there are 250 members in the isoc chennai list- I find it
> extremely difficulty to compare the data in the ams portal with the
> data available at the chapter (which includes info about the member's
> affiliation etc).
>
> What is the reason why there are so many unwanted limitations on the
> user interface? The members waiting for approval spreadsheet can not
> be sorted in any desired order. By default it shows data sorted by the
> date of application and the user can't sort the data in any other
> order - name-wise, city-wise.
>
> The sheet does not generate any other summaries such as a sub-group of
> the pending applicants belonging to a certain class ( a city, a
> company, a date range )
>
> This data is also not downloadable, unlike the approved members data.
> I had to send a special request to you to get the data emailed to me.
>
> The chennai list has 242 members waiting for approval, the page shows
> about 20 names, without a next page button, without options to alter
> the number of applicants shown per page. So if I have to see the
> second page (for which there is no button), I will first have to
> approve all names in page 1 and then move on to page 2?
>
>
> Sivasubramanian M
> Isoc India Chennai
>> 6)  The Add Members page now contains an End Date field.  This  
>> means chapter
>> officers can select a different timeframe for membership aside from  
>> the
>> default of 12 months.  Previously this had required editing the new  
>> member's
>> record after he/she had been added.
>> 7)  If an officer is the officer of only one chapter, the Chapter  
>> Management
>> menu item will now take the officer directly to that chapter's  
>> Chapter
>> Roster page.
>> 8)  Ability for User to automatically retrieve Username from the
>> password-reset page.  Also a slight redesign of this page so it is  
>> easier
>> for users to now:
>> * Reset Password
>> * Retrieve Username (using the email address tied to the account)
>> * Create a new account/join ISOC
>> There are also now limits of three attempts for reset password and  
>> username
>> retrieval within a 24-hour period.
>> 9)  Change of the term User ID to Username.  This was requested by  
>> a chapter
>> officer as he felt User ID (portal username) and Member ID (ISOC  
>> unique ID)
>> were confusingly named.  We agreed and we have changed User ID to  
>> Username
>> on all pages of the portal.  It will sometimes still exist at the  
>> URL level,
>> however.
>> 10)  Addition of chapter-address fields to the emails that go out  
>> to chapter
>> members indicating membership approval in that chapter.
>> 11)  Frequently-asked Question (FAQ) section on the portal, and  
>> ability to
>> download user guides directly from the portal.  This section is  
>> accessible
>> to everyone without logging in.
>> 12)  More data fields are available:  Gender and Username were both  
>> added to
>> the My Account section
>> Please review these new-release changes and let us know what your  
>> experience
>> is.  While the open-source version of the chapter portal is still  
>> on the
>> roadmap, we felt an update to the current portal was warranted  
>> based on the
>> number of enhancement requests we had been getting.  As usual,  
>> please send
>> any further feedback to amshelp at isoc.org.
>> Thanks --
>> Lincoln McNey and the AMS team
>> PS - For many of the updates, translations are not yet complete -  
>> please
>> bear with us for some of the new names and text to be migrated.
>>
>>
>>
>>
>>
>> Lincoln McNey
>> Sr. Manager, Systems Solutions
>> The Internet Society
>> +41.7986.33390
>> mcney at isoc.org
>>
>>
>>
>>
>>
>> _______________________________________________
>> Chapter-delegates mailing list
>> Chapter-delegates at elists.isoc.org
>> https://elists.isoc.org/mailman/listinfo/chapter-delegates
>>
>>
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Anne Lord, Senior Manager                             <lord at isoc.org>
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