[Chapter-delegates] Bug in the AMS system

Thu Aug 12 11:39:29 PDT 2010

Sabrina,

I will take exception to the use of "polluting" in the sense you've used 
it here; I find it excessive.

I do think that most bug reports should be made discreetly and directly to 
those responsible for confirming and repairing them. We all know bugs, and 
we should therefore know we never are 100% sure what we find is actually a 
bug.

And, there is no need to leverage the power of the group just to report a 
bug. In fact that conduct can be nasty and useless, and only cause hurt in 
relationships in the long run.

But... there is also room for discussion that must be preserved. We may 
not be sure if something is going wrong and wish to ask colleagues whether 
they are seeing the same as we do, for example, or warn others about it, 
which is not going to happen by the silent route.

So I guess we can all agree that it better to report bugs to the people 
who can act on them, but can't really forbid their discussion on the list.

Yours,

Alejandro Pisanty

.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . .  .  .  .  .  .
      Dr. Alejandro Pisanty
UNAM, Av. Universidad 3000, 04510 Mexico DF Mexico

Tels. +52-(1)-55-5105-6044, +52-(1)-55-5418-3732

* Mi blog/My blog: http://pisanty.blogspot.com
* LinkedIn profile: http://www.linkedin.com/in/pisanty
* Twitter: http://twitter.com/apisanty
* Unete al grupo UNAM en LinkedIn, http://www.linkedin.com/e/gis/22285/4A106C0C8614

* Ven a ISOC Mexico, http://www.isoc.org.mx, ISOC http://www.isoc.org
*Participa en ICANN, http://www.icann.org
.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .

On Thu, 12 Aug 2010, Sabrina Wilmot wrote:

> Date: Thu, 12 Aug 2010 11:42:33 +0100
> From: Sabrina Wilmot <wilmot at isoc.org>
> To: Norbert Klein <nhklein at gmx.net>,
>     Eduardo Diaz <eduardodiazrivera at gmail.com>
> Cc: 'Chapter Delegates' <chapter-delegates at elists.isoc.org>
> Subject: Re: [Chapter-delegates] Bug in the AMS system
> 
> Dear Eduardo and Norbert,
>
> Thanks very much for your messages and feedback to the AMS which are 
> appreciated!
>
> I can re-assure you that my colleagues from the AMS team work very hard and 
> try to fullfill all the requests that come in. However, one size never fits 
> all and we need to balance the needs and requirements of the majority. Not an 
> easy job and it can leave disappointment for some. You probably know this 
> from your own projects.
>
> Please keep sending your suggestions to the AMS team (rather than poluting 
> this list) as it is very helpful to us in developing the AMS further. I 
> especially would like to thank Norbert at this point for his valuable 
> contributions and advise he has given us about the usability of the AMS.
>
> Thanks,
> Sabrina Wilmot
> ISOC
>
>
> On 8/12/2010 11:12 AM, Norbert Klein wrote:
>> Dear Eduardo,
>> 
>> thanks for sharing this - so I do not feel any longer as if I were the only 
>> one who sees problems.
>> 
>> The Cambodia Chapter is not yet really functional, because we wanted to 
>> start-up with a membership drive using the ISOC system provided - but with 
>> every new user, we still discover something which is not clear or creates 
>> questions for the new user, where we hoped it would rather provide an 
>> easily understandable inviting access.
>> 
>> Thanks to those at HQ who work on it - but it takes much more time than we 
>> thought. Now some little changes have not been made because of the holidays 
>> - I remember holidays, but how can I explain this here, where - European, 
>> Western, whatever traditional - holidays do not exist. Or how to explain, 
>> in our vibrant, emerging IT world, that ISOC - the INTERNET society - does 
>> not allocate more staff time to have its core software - the membership 
>> admin - redone in in a couple of weeks, and not only in several years.
>> 
>> But still: The Internet is for everyone! So we continue to struggle,
>> 
>> 
>> Norbert Klein
>> Chair, Cambodia Chapter
>> 
>> 
>> On 08/12/2010 06:41 AM, Eduardo Diaz wrote:
>>> I just created a test user account with my email and the system allowed 
>>> it. The bug happens to be the fact that it allowed me to create and 
>>> account with an email that already existed. When I looked at the account, 
>>> it changed my previously selected name, i.e. Eduardo Diaz and changed it 
>>> to Test Account which was the user name that I used to create the account. 
>>> The system should not allow this behaviour.
>>> 
>>> Every time I use this system something goes wrong.
>>> 
>>> Please verify and let me know.
>>> 
>>> -ed
>>> 
>>> -- 
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>> 
>> 
>> -- 
>> If you want to know what is going on in Cambodia, please visit
>> The Mirror, a regular review of the Cambodian language press in English.
>> 
>> This is the latest weekly editorial of the Mirror:
>> 
>> Preah Vihear – Prime Minister Hun Sen's Solution: “Dialogue, No Winning or 
>> Losing” Sunday, 8.8.2010
>> 
>> http://wp.me/p2Gyf-1CL
>> (to read it, click on the line above.)
>> 
>> And here is something new every day:
>> http://cambodiamirror.wordpress.com
>> 
>> 
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