[Chapter-delegates] Responses to ISOC AMS Chapter Portal feedback

[Sivasubramanian Muthusamy]

Hello

I am late to review the new portal to offer this feedback:

1. Member Rooster of the Chennai Chapters shows 153 members which includes
members earlier de-duplicated, test entires earlier removed, and about 20
members who were in the pending approval list.

2. Previous portal showed the address of members / applicants at a glance,
but in the new version, the Chapter Admin has to click on the 'Details' tab,
name by name, which pulls up an "Edit Profile" page which contains the basic
particulars of the applicant. Doing this one by one would be difficult for
chapters who have a large number of applicants.

3. The messaging interface does not work well. I tried sending test
messages. The messages were delivered without a subject line, so it went
tothe spam folder, shows isoc-ams as the sender rather than the chapter
officer and has the reply to field set to isoc-ams, and not the chapter.


Sivasubramanian Muthusamy

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On Tue, Nov 24, 2009 at 12:58 AM, Lincoln McNey <mcney at isoc.org> wrote:

>
>
> Hello everyone:
>
> First, thanks to Rudi Vansnick, Veni Markovski, Olivier Crepin-Leblond, and
> all others that have written in with feedback on the new portal.  There were
> enough questions/comments logged by the chapter officer group via the
> Delegates list that I have started a spreadsheet for the various items.
>  Please see the attachment for the original question or comment, followed by
> the response (so far) from the AMS group.
>
> There were some items brought up several times, so I will briefly answer
> them here:
>
> 1)  *Performance.*  This was flagged by several individuals, are we are
> looking into performance optimisation based on issues identified.
>
> 2) * "Deletion" of out-dated or incorrect members. * The new portal allows
> officers to remove anyone from their chapter - officers simply need to open
> the member's record, and then set the End Date field to a date earlier than
> today's date.  This allows us to keep a complete audit trail on that Member
> and the operations on his/her record.  You can set the date to reflect an
> actual timeframe (for instance, if you know the member left in 2004 then you
> can set that End Date to reflect that), or set it to a timeframe more than
> 60 days ago if the intention is to simply remove them from your chapter.
>
> We know there was some inaccurate data in Q, and are looking forward to
> having accurate data moving forward from November 17th!
>
> If it is someone that you feel should be eliminated and has no use to the
> ISOC organisation (such as an obvious spammer), then please flag it to our
> attention at ISOC Chapter Support (as usual) and we will purge it from the
> database.
>
> Please see the attached document for the other comments, issues and
> requests raised by the group.
>
> Thanks once again for all the feedback post-launch, and of course for the
> participation pre-launch that helped get us this far.
>
> Sincerely --
>
>
> Lincoln McNey
>
>
> Lincoln McNey
> Sr. Manager, Systems Solutions
> The Internet Society
> +41.7986.33390
> mcney at isoc.org
>
>
>
>
>
>
> _______________________________________________
> Chapter-delegates mailing list
> Chapter-delegates at elists.isoc.org
> http://elists.isoc.org/mailman/listinfo/chapter-delegates
>
>
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