[Chapter-delegates] New comment - [#14217] My reply to AMS on emailing feature in ISOC Portal
AMS Helpdesk
amshelp at isoc.org
Thu Mar 28 02:01:03 PDT 2024
There is a new comment in the ticket submitted by K Mohan Raidu to Internet Society Comment added by : Christine Saegesser Comment Content: <div class="" style="word-wrap:break-word; line-break:after-white-space">Dear Mohan, all,
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<div class="">Just to close the loop on this: my recent messages on the list (see attached) should provide the responses to your questions. </div>
<div class="">Mohan, in addition, Sarah Lake, our Community Engagement Manager for APAC, is actively helping you through the emailing process and a call has been set up for the team to address any outstanding questions you may have by then. </div>
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<div class="">And since this message and related response has been cross-posted to two lists reaching many other chapter leaders: </div>
<div class="">@All, as mentioned in my other messages, our Community Engagement Managers are here to help, you can reach them via
<a href="mailto:chapter-support at isoc.org" class="" rel="noreferrer">chapter-support at isoc.org</a>
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<div class="">For any technical bugs, please continue sending those as tickets to
<a href="mailto:AMSHelp at isoc.org" class="" rel="noreferrer">AMSHelp at isoc.org</a> - you’ll be contacted by our team via the ticket - please keep an eye out for those responses to ensure the tickets can be resolved. </div>
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<div class="">Best, </div>
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<div class="">Christine </div>
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<b class="">Christine Saegesser Baethge,</b> Sr. Director Chapters and Special Interest Groups<br class="">
<a href="mailto:saegesser at isoc.org" class="" rel="noreferrer">saegesser at isoc.org</a>
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<span></span><br class="x_Apple-interchange-newline" style="font-family:Hind; font-size:12px; font-style:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:auto; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:auto; word-spacing:0px; text-decoration:none; color:rgb(0,0,0)">
<span class="" style="font-family:Hind; font-size:12px; font-style:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:auto; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:auto; word-spacing:0px; text-decoration:none; color:rgb(0,0,0); float:none; display:inline!important">Discover
what we’re proud of in our </span><a href="https://www.internetsociety.org/year-in-review/2023/" class="" style="font-family:Hind; font-size:12px; font-style:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:auto; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:auto; word-spacing:0px" rel="noreferrer">2023 Year
in Review Report</a><span class="" style="font-family:Hind; font-size:12px; font-style:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:auto; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:auto; word-spacing:0px; text-decoration:none; color:rgb(0,0,0); float:none; display:inline!important"> ❤️</span><br class="" style="font-family:Hind; font-size:12px; font-style:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:auto; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:auto; word-spacing:0px; text-decoration:none; color:rgb(0,0,0)">
<span class="" style="font-family:Hind; font-size:12px; font-style:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:auto; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:auto; word-spacing:0px; text-decoration:none; color:rgb(0,0,0); float:none; display:inline!important">Give
a gift of opportunity. </span><a href="https://bit.ly/3nUsQmJ" class="" style="font-family:Hind; font-size:12px; font-style:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:auto; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:auto; word-spacing:0px" rel="noreferrer">Donate
today</a><span class="" style="font-family:Hind; font-size:12px; font-style:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:auto; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:auto; word-spacing:0px; text-decoration:none; color:rgb(0,0,0); float:none; display:inline!important">.</span><br class="" style="font-family:Hind; font-size:12px; font-style:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:auto; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:auto; word-spacing:0px; text-decoration:none; color:rgb(0,0,0)">
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<div>On 26 Mar 2024, at 14:08, K Mohan Raidu <<a href="mailto:kmraidu at aol.com" class="" rel="noreferrer">kmraidu at aol.com</a>> wrote:
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<div dir="ltr" class="" style="margin:0px; line-height:18px">Dear team,</div>
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<div class="" style="margin:0px; line-height:18px">When a Software Solution has to be developed, certain System Inputs are given by the Customer. Or the Provider / Developer studies the requirements and submits an SRS document to the Customer. That SRS document,
after clearance, will be used for developing / customising the Software. </div>
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<div class="" style="margin:0px; line-height:18px">And when a Software Solution is developed / customised and tested, its features are demonstrated to an authorised person / team. Once satisfied with that demo, the Software is permitted to be released for
implemengtation / use.</div>
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<div class="" style="margin:0px; line-height:18px">Please let me know what SRS inputs are given / taken for email feature and who has taken the final demonstration and who has permnitted it to be released for use.</div>
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<div class="" style="margin:0px; line-height:18px">Actually, there is no functional emailing feature in the portal. </div>
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<span class="">I will make "N" number of tickets so long it is not demonstrated to me.</span><br class="">
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<div class="" style="margin:0px; line-height:18px">Please upgrade your attittude to become responsive and helpful, instead of </div>
<div class="" style="margin:0px; line-height:18px">dodging the time and wasting users' patience and efforts.</div>
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<div class="" style="margin:0px; line-height:18px">K Mohan Raidu</div>
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_______________________________________________<br class="">
As an Internet Society Chapter Officer of the Asia-Pacific<br class="">
region you are automatically subscribed to this list,<br class="">
which is regularly synchronized with the Internet<br class="">
Society Chapter Portal (AMS):<br class="">
<a href="https://admin.internetsociety.org/622619/User/Login" class="" rel="noreferrer">https://admin.internetsociety.org/622619/User/Login</a><br class="">
View the Internet Society Code of Conduct: <a href="https://www.internetsociety.org/become-a-member/code-of-conduct/" rel="noreferrer">https://www.internetsociety.org/become-a-member/code-of-conduct/</a><br class="">
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