[Chapter-delegates] make simple things complex again!

[Christian de Larrinaga]

I do admire Klaus for persevering and for his hope that maybe just maybe
ISOC might one day enjoy a collaborative engagement process with its community.

Something like "Open Source" and "Open Standards"? Or is that too much
like asking this community to be eating its own "dog food"?

But "Salesforce!" How much is this costing us?

C


Klaus Birkenbihl via Chapter-delegates <chapter-delegates at elists.isoc.org> writes:

> Dear Akinbo,
>
> sorry if I hit you. It was not my intention to hurt somebody personally. But ...
>
> Adebunmi Akinbo wrote on 15.01.24 14:23:
>
>  Dear Klaus, 
>  Apologies. It's hoped that we will get it right or turn it round.
>  Whatever arises, we are in the ship together. 
>
>  I assumed it was me...and noticed we can always scale some fences. Thus, let's keep raising the issues and
>  discus more to get it right.
>
>  We need you and everyone to share the challenges for a way forward.
>
> I may have a strange sense of humor. I may be old and peculiar. But I'm not crazy enough to get trapped by this.
> Since 2011 many and I submitted requirements, change requests, design ideas for AMS. Of course I didn't expect
> every proposal to be accepted. But what I expect if I spend effort and time is:
>
> 1 feedback: what happened to (not only mine) suggestions (accepted, future consideration, conflicting with
>  architecture/plans ..., rejected because ...)
> 2 transparency: how and why are decisions made
> 3 a structured process for the management of change
> 4 a tracking mechanism for issues
> 5 auditability of results
>
> Usually what you get back is always the same song: "thanks for your input. There will be a new version within a few
> weeks. Everything will be great!". And either nothing happens or with the new version things get even worse.
> Just an example: many of us provided input to the big AMS questionnaire a few years ago. This questionnaire
> should be an input to redesign of AMS. Did anybody ever see an evaluation? Even if the outcome (or the
> questionnaire) was not too useful - a feedback to those who contributed is due. Btw.: Fontera somehow seems to
> reflect what Salesforce thinks is an adequate solution rather than implementing Chapter/Members
> requirements.
>
> So folks at ISOC staff: before asking for more co-operation, suggestions, input, and effort: please go back, read
> what you got, do your homework. 
>
> Thank you
>
> Klaus
>
>  Thanks for sharing.
>
>  - Akinbo.


-- 
Christian de Larrinaga