[Chapter-delegates] Facebook scam spam solution

[Joly MacFie]

Since I livestream for a number of Chapters I have editor/task manager
rights on many of their facebook 'business' pages. In the last week a
bunch of scam spam has started showing up on pretty much all of them. It
takes the form of a message from '*Group XXXX*' where XXXX is a number,
containing copy such as "*Your fanpage has received a copyright warning,
you need to contact and confirm your page." *or "*Your Facebook page will
be permanently deleted due to a post that infringes our trademark rights"*

While these can be dismissed or reported as spam, what enables them in the
first place is a, I guess, new FB feature called '*Guest Chat*', where
anyone can anonymously message a page. To get rid of these once and for
all, the only solution is to disable the feature.

Here is FB's page on how to do this
https://www.facebook.com/business/help/1343862509336154

My method is

1) login to your Chapter page
2) https://business.facebook.com/latest/inbox/settings/chat_plugin
3) click'*Customize Your Chat Plugin*
4) toggle off *Guest Chat*
5) click *Publish* in the bottom right

Happy remediation!

Joly

-- 
--------------------------------------
Joly MacFie  +12185659365
--------------------------------------
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://elists.isoc.org/mailman/private/chapter-delegates/attachments/20240115/a3ebbe00/attachment.htm>