[Chapter-delegates] {Disarmed} Re: Happy third anniversary MemberNova initiative, was: Happy second anniversary membernova initiative

Wed Mar 15 06:19:06 PDT 2023

Thanks Christine for this information. It looks promising that soon we will be able to see and feel  the new AMS - Fonteva  so Chapter Leaders will be able to start a transition from old member nova.

Sincerely,

Prof. Luis M Martínez Cervantes, PhD, MSc, BScEE, MIEE
Professor and researcher
Universidad Iberoamericana Mexico City
Member of the Board of Trustees Internet Society

On 15 Mar 2023 5:37 -0600, Christine Saegesser via Chapter-delegates <chapter-delegates at elists.isoc.org>, wrote:
> Dear all,
>
> The transition to our new Association Management System (AMS) is indeed in its last steps, as communicated over the last few months. See extracts from some of our recent chapter newsletters ("A Look Ahead:..." messages) below as examples.
>
> The next edition of the chapter newsletter (the audience of which are all chapter leaders globally) is scheduled for tomorrow and will include additional details.
>
> These details have also been shared with the Chapters Advisory Council Steering Committee earlier this week and are on the agenda for next week's Full Chapters Advisory Council call (please ensure your respective Chapter Advisory Council representatives attend this call!)
>
> We look forward to navigating this transition to our new AMS together with all of you and will continue to be in touch with updates and reminders about the next steps.
>
> Best,
>
> Christine
>
> Christine Saegesser Baethge, Sr. Director Chapters and Special Interest Groups
> saegesser at isoc.org | Twitter: ch_saebae
>
> Join the global movement today.
>
> =========================================
>
> Extracts from some of the recent chapter newsletters ("A Look Ahead:..." messages):
>
> February 2023:
> Transition to Our New Association Management System (AMS)
> ===================================================
> The transition to our new Association Management System (AMS) will happen in mid-2023.
>
> Many of you have actively contributed during the requirements gathering and system selection process over the last two years (a big thank you to all of you involved in this!) and we’re happy to let you know that the Internet Society team is working on the base set-up and configuration process of the new system over the next few months. As part of this, we may need to reach out to specific chapter stakeholders to ask questions or gather additional information to help complete the set-up/configuration process. Some community representatives will also be invited to participate in initial showcases and user acceptance testing. Training sessions will be held ahead of system go-live at the end of June 2023.
>
> As is the case with any major system transition, this will come with a short period of system downtime in mid-June. We will be in touch as we get closer to this date with more information on what this means for all of you, and how we can successfully navigate this transition together. For now, please keep this in mind when developing your annual plans.
>
> In the meantime, if you have any questions, please reach out to Christine Saegesser Baethge at saegesser at isoc.org and Lauren Sopko at sopko at isoc.org.
>
> January 2023:
> Transition to Our New Association Management System (AMS)
> ===================================================
> Thank you to all who previously contributed to the selection process for the Internet Society's new Association Management System (AMS). We're excited to share that we will transition to the new AMS provided by Fonteva in mid-2023!
>
> We know you count on tools to manage your chapters' member data, communications and reporting and we look forward to improving these capabilities for you. For now, please continue to use the Chapter Portal (AMS) via MemberNova. We will be in touch with more details, including the dates for user training, soon. In the meantime, if you have any questions, please reach out to Christine Saegesser Baethge at saegesser at isoc.org and Lauren Sopko at sopko at isoc.org.
>
> October 2022:
> AMS Transition
> =============
> We want to update you on the status of the transition to our new Association Management System (AMS), Fonteva. Over the past few months, Internet Society staff have gone through a series of Fonteva training and discovery calls with our implementation partners. We will complete the technical design documentation and draft the project plan over the next few days. This will include what functionality will be included at go-live and the go-live date itself. We expect to have this plan final by December.
>
>
> > On 15 Mar 2023, at 11:52, Olivier MJ Crépin-Leblond via Chapter-delegates <chapter-delegates at elists.isoc.org> wrote:
> >
> > Hello all,
> >
> > I thought ISOC was moving out of MemberNova soon? If so, there's really not much point in huffing and puffing about it. :-)
> > Best,
> >
> > Olivier
> >
> > On 15/03/2023 09:21, Klaus Birkenbihl via Chapter-delegates wrote:
> > > Hi Joly, hi chapter delegates,
> > > great! While extending our expectation we can happily celebrate today the third anniversary of our "MemberNova initiative". Admitted, I missed a privatissime with Nick and Christine (I assume the result would have been what Joly got from Kyle.) But beside this there is not too much progress. Everything I wrote wrt. anniversary #2 and before (see below) is still valid.
> > > While not too surprised I payed a illuminating visit to MailScanner has detected a possible fraud attempt from "https:membernova.com" claiming to be https:membernova.com. There I learned that MemberNova is to "Take your membership organization to the next level. MemberNova is a membership success platform to manage, engage, and grow your organization." The  approach these guys have is a greedy, completely centralized feature monster. So — despite of all promises from staff — there is is no reason to expect, that they will deliver anything more decentralized, with open interfaces prepared to respect different needs, regional peculiarities or legal requirements. MemberNova remains a huge, marble, white elephant: very shiny, expensive, inflexible and immobile. Btw.: is it unfair to assume that some staff considers this rather an asset than a miss?
> > > Obviously further discussion is not reasonable. Just let's celebrate, kindly look forward to anniversary #4 of our precious "MemberNova initiative" and continue to spend — and occasionally refuse — effort and work for tasks, that computers should and could do for us - if only we had a sound membership admin system.
> > > Best regards,
> > > Klaus
> > >
> > > Joly MacFie wrote on 15.03.22 13:04:
> > > > Hi Klaus
> > > >
> > > > In an Accessibility SG call with Kyle Shulman yesterday, he indicated we can expect a new AMS later in 2022.
> > > >
> > > > joly
> > > >
> > > >
> > > >
> > > > > On Tue, Mar 15, 2022 at 6:49 AM Klaus Birkenbihl via Chapter-delegates <chapter-delegates at elists.isoc.org> wrote:
> > > > > > Dear Chapter delegates,
> > > > > > I am happy to congratulate the AMS/Membernova initiative at its second anniversary. Milestones during this second year:
> > > > > >
> > > > > > • In October last year chapters admins were urged to specify their requirements on base of a "Digital Transformation" questionnaire holding a list of 91 questions. The deadline for an answer was within 2 weeks.
> > > > > > • I understand that the evaluation of such a survey takes some time. A month or maybe two or three ... After half a year: did I miss the outcome of this survey? Admitted: I'm annoyed since I spend quite some time to seriously fill in the questionnaire under tight time constrains. I did this while my inner voice warned me about the poor quality of the questionnaire and the hopelessness to ever see any results.
> > > > > > • AMS/Membernova took another chance to get attention — even outside the Internet Society. In December last year it leaked personal members information. This was discussed in extenso on this mailing list. No need to elaborate here.
> > > > > >
> > > > > > Did I miss something?
> > > > > > Looking forward to the 3rd anniversary March 2023, best regards
> > > > > > Klaus
> > > > > > Klaus Birkenbihl schrieb am 08.03.21 um 15:36:
> > > > > > > Dear Chapter delegates,
> > > > > > >
> > > > > > > its now one year that we [Chapters admins] virtually gathered to discuss about urgently required improvements of membernova. [Anybody out there who can remember?] Some of us invested quite some work in this by tabling viable solutions to pressing issues.
> > > > > > >
> > > > > > > Not only that we don't see any significant improvement of the situation - we also don't have much indication yet, what requirements were accepted, what might be considered, and which were rejected and why. There was some sign of life last July when Christine made some noise wrt some minor improvements of the (purely point and click) user interface — which still provides no option for syncing bulk data.
> > > > > > >
> > > > > > > So the outcome - beside some very generic, not binding promises, and rather simple "improvements" — was negligible.
> > > > > > >
> > > > > > > A final quote from October [after I sent a reminder]: [Christine Saegesser schrieb am 20.10.20 um 09:43:]
> > > > > > >
> > > > > > > > We expect to have an update by 20 November. Between now and then, Lauren’s team will contact you directly when additional information is needed.
> > > > > > > >
> > > > > > > > We look forward to the next “AMS Working Group” meeting, which was scheduled to take place in October, and will be in touch shortly with a suggested date for this.
> > > > > > > leaves me puzzled about the year.
> > > > > > >
> > > > > > > So lets be patient and look forward to the next anniversary in March 2022
> > > > > > >
> > > > > > > Klaus
> > > > > > >
> > > > > > > PS.: My offer still holds: AMS/Membernova can receive from me up-to-date info about legally registered Chapter members in any established data format at any time - as long as its not me who has to compare and feed membership changes one by one by hand into AMS. [Though you probably will do it anyhow]: please don't blame me or the Chapter for outdated data in AMS.
> > > > > > >
> > > > > > --
> > > > > > Klaus Birkenbihl
> > > > > > Internet Society German Chapter (ISOC.DE) e.V.
> > > > > > c/o ict-Media GmbH
> > > > > > https://www.isoc.de
> > > > > > _______________________________________________
> > > > > > As an Internet Society Chapter Officer you are automatically subscribed
> > > > > > to this list, which is regularly synchronized with the Internet Society Chapter Portal (AMS):
> > > > > > https://admin.internetsociety.org/622619/User/Login
> > > > > > View the Internet Society Code of Conduct: https://www.internetsociety.org/become-a-member/code-of-conduct/
> > > >
> > > >
> > > > --
> > > > --------------------------------------
> > > > Joly MacFie  +12185659365
> > > > --------------------------------------
> > > > -
> > > --
> > > Klaus Birkenbihl
> > > Internet Society German Chapter (ISOC.DE) e.V.
> > > c/o ict-Media GmbH
> > > https://www.isoc.de
> > >
> > > _______________________________________________
> > > As an Internet Society Chapter Officer you are automatically subscribed
> > > to this list, which is regularly synchronized with the Internet Society Chapter Portal (AMS):
> > > https://admin.internetsociety.org/622619/User/Login
> > > View the Internet Society Code of Conduct: https://www.internetsociety.org/become-a-member/code-of-conduct/
> >
> > _______________________________________________
> > As an Internet Society Chapter Officer you are automatically subscribed
> > to this list, which is regularly synchronized with the Internet Society Chapter Portal (AMS):
> > https://admin.internetsociety.org/622619/User/Login
> > View the Internet Society Code of Conduct: https://www.internetsociety.org/become-a-member/code-of-conduct/
>
> _______________________________________________
> As an Internet Society Chapter Officer you are automatically subscribed
> to this list, which is regularly synchronized with the Internet Society Chapter Portal (AMS):
> https://admin.internetsociety.org/622619/User/Login
> View the Internet Society Code of Conduct: https://www.internetsociety.org/become-a-member/code-of-conduct/
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