[Chapter-delegates] Problems with new membership system

Wed May 8 10:02:41 PDT 2019

Hi,

it still begs the question of the password.

Alejandro Pisanty

On Wed, May 8, 2019 at 11:53 AM Joly MacFie <joly.nyc at gmail.com> wrote:

> It is still possible to go to
>
> https://elists.isoc.org/mailman/options/internetpolicy
>
> or
>
>  https://elists.isoc.org/mailman/options/chapter-delegates
>
> Go through the password reset and login to adjust options
>
> You will also be able to access archives, e.g.
> https://elists.isoc.org/mailman/private/internetpolicy/ - which goes back
> to 2012.
>
> joly
>
>
> On Wed, May 8, 2019 at 12:39 PM Richard Hill <rhill at hill-a.ch> wrote:
>
>> In my case, I was always able to send messages, but didn’t receive them.
>> I noticed because I received replies when the senders had left my name on
>> the distribution list, so I got the message directly, not from the list
>> server.
>>
>>
>>
>> Best,
>>
>> Richard
>>
>>
>>
>> *From:* Alejandro Pisanty [mailto:apisanty at gmail.com]
>> *Sent:* mercredi, 8. mai 2019 18:24
>> *To:* Joyce Dogniez
>> *Cc:* veni at veni.com; Richard Hill; Christine Saegesser; Chapter
>> Delegates; AMS Support
>> *Subject:* Re: [Chapter-delegates] Problems with new membership system
>>
>>
>>
>> Hi,
>>
>>
>>
>> update: I had followed the same steps that Richard has now described, and
>> had obtained no response (as others have described as well) before writing
>> to this list. I am now receiving email from the Internet Policy list but
>> have not tested whether I can post (I will wait for some outrageous
>> statement from Richard to pick a fight and try ;-) - no, seriously, I'll
>> wait to test and report here.)
>>
>>
>>
>> Clearly the problem is widespread, may go unnoticed because of the bursty
>> nature of list communications, and shows at least two more points:
>>
>>
>>
>> 1. a system that does not give the user feedback is baffling (witness
>> what has been described for access to the archives);
>>
>>
>>
>> 2. some messages could be clearer, e.g. what you are actually getting
>> when you allow access to a mailing list. The message only says that you are
>> allowing email to be sent to you, but says nothing about posting rights and
>> access to the archives, and whether this access is conditional on a
>> userid+password combination. In turn, whether you need a specific
>> userid+password combination for the archives or your ISOC ID is enough.
>>
>>
>>
>> Hope this can be worked out, and then, that all Chapter leaders can find
>> a way to communicate the result to their memberships.
>>
>>
>>
>> Yours,
>>
>>
>>
>> Alejandro Pisanty
>>
>>
>>
>> On Wed, May 8, 2019 at 7:41 AM Joyce Dogniez <dogniez at isoc.org> wrote:
>>
>> Hi everyone
>>
>>
>>
>> Thanks for flagging the issue. We are looking into the sync and email
>> receipt for the policy list.
>>
>>
>>
>> We’ll send an update by the end of day CET.
>>
>>
>>
>> Thanks a lot.
>>
>> Joyce
>>
>>
>>
>> Sent from my iPhone, sorry for clumsy thumbs.
>>
>>
>> On 8 May 2019, at 13:35, Veni Markovski <veni at veni.com> wrote:
>>
>> Weird thing.
>> My email channels were active (2 of them), but in the field for "receive
>> emails" it was saying "no". I changed it to "yes".
>>
>> Sigh.
>>
>> v/
>>
>> On 05/08/19 04:50, Richard Hill wrote:
>>
>> Indeed, during the weekend, I noticed that I was no longer receiving
>> e-mails from the Internet Policy list. I was unable to access the archives,
>> and when I asked for a reset or the archive password (in case I had
>> forgotten my password), nothing happened.
>>
>>
>>
>> I logged into my membership page (on www.isoc.org), clicked “Edit
>> Profile”, then “Interests” and saw at the bottom right, under “EMAIL
>> CHANNELS”, that my mailing lists were not active.  I activated them on that
>> page, and since then I have been receiving messages from the lists again.
>>
>>
>>
>> I reported the issue, and also the inability to access the archive and to
>> reset the archive password, to Chapter Support and they told me that they
>> are working on it.
>>
>>
>> Best,
>>
>> Richard
>>
>>
>>
>> *From:* Chapter-delegates [
>> mailto:chapter-delegates-bounces at elists.isoc.org
>> <chapter-delegates-bounces at elists.isoc.org>] *On Behalf Of *Alejandro
>> Pisanty
>> *Sent:* Wednesday, May 8, 2019 04:26
>> *To:* Christine Saegesser
>> *Cc:* Chapter Delegates; AMS Support
>> *Subject:* Re: [Chapter-delegates] Problems with new membership system
>>
>>
>>
>> Hi,
>>
>>
>>
>> to add to the aggravations, a number of us have discovered today that
>> many ISOC members have been cut off from the Internet Policy mailing list
>> and are finding it impossible to be reinstated, as well as accessing the
>> archives.
>>
>>
>>
>> In the process we have found that  it is not possible - or at least not
>> at all easy - to even find the list through a member's dashboard. PLEASE
>> act on this.
>>
>>
>>
>> Alejandro Pisanty
>>
>>
>>
>> On Fri, May 3, 2019 at 5:12 AM Christine Saegesser <saegesser at isoc.org>
>> wrote:
>>
>> Dear Juan Carlos, all,
>>
>>
>>
>> Thanks for your message. Please be assured that we are in contact with
>> MemberNova on a regular basis to make the system as useful as possible for
>> all of us.
>>
>>
>>
>> The Regional Community Engagement Managers are there to help you with
>> questions you may have in relation to the use of the new system. If you
>> think there is a genuine bug, please do make sure to send details
>> (including screen shots if possible) to <amshelp at isoc.org>.
>>
>>
>>
>> Also, please remember that our new Association Management System
>> (MemberNova) is being rolled out in phases and its functionalities cover a
>> wide range of areas across the organization. The Chapter functionalities
>> are one of these.
>>
>>
>>
>> The Chapter Officer User Guide is available on the Chapter Dashboard in
>> MemberNova. To get there, please log into MemberNova
>> <https://admin.internetsociety.org/622619/User/Login>  select your
>> Chapter under "My Chapters and Special Interest Groups (SIG)” and you’ll
>> find it under “Quick Links >  Chapter Officers User Guide” on the “Chapter
>> Officer” tab.
>>
>>
>>
>> Having said that, we are also planning to organise additional MemberNova
>> training for the Chapter leaders and will keep you updated on that.
>>
>>
>>
>> Best,
>>
>>
>>
>> Christine
>>
>>
>>
>>
>>
>> On 3. May 2019, at 09:15, Juan Carlos Cigala García <jcigala at gmail.com>
>> wrote:
>>
>> Dear Christine,
>>
>> The first email in this thread was in february 12 (by Olivier MJ
>> Crépin-Leblond) and today is march 3... I don't know if in our
>> Organization (obviously including our members worldwide) there are somebody
>> who can talk with the MemberNova team and help them about the bunch of
>> issues...
>>
>> We have issues with the new portal in the Spain Canary Islands chapter
>> (yet in formation). Until now, I wasn't consider publish our situation in
>> this list but, it seems like the endless story with no good conclusion.
>>
>> IMO, we need a effective solution by the responsible team (MemberNova or
>> whoever) NOW.
>>
>> Regards,
>>
>> --
>> Juan C. Cigala
>>
>>
>> El jue., 2 may. 2019 a las 21:00, Christine Saegesser (<
>> saegesser at isoc.org>) escribió:
>> Hi Veni, all,
>>
>> We are reading this mail thread. Can you (and Lianna) forward specifics
>> of the denied membership that still seem to be there to <amshelp at isoc.org>
>> so that we can have a look at what happened?
>>
>> Siva, unfortunately I cannot see the screen shots that you mention in
>> your message. Can you please resend those to <amshelp at isoc.org> too so
>> we can have a look at what you’re seeing?
>>
>> The actual “drop” in membership linked to the opt-in process last year
>> became visible in the numbers you see with the new Association
>> Management System (MemberNova), since only members who opted-in were
>> migrated over to the new system.
>>
>> And just another note: that people from around the world can request to
>> join your Chapter is not an error as such. Many Chapters do accept members
>> from outside of their country. The decision if a Chapter does so or not
>> (or: is allowed to do so or not) should be based on each Chapters' bylaws
>> and local legislation.
>>
>> Best,
>>
>> Christine
>>
>>
>> > On 2. May 2019, at 20:33, Veni Markovski <veni at veni.com> wrote:
>> >
>> > :-)
>> > That's why I said "I've given up".
>> > The problem is, when ISOC staff will come to chase us down that we have
>> pending chapter members. So, hope they are reading this mail thread
>> (and copying Nick, just in case).
>> >
>> > v/
>> >
>> > On 05/02/19 14:31, Lianna Galstyan wrote:
>> >> Veni,
>> >>
>> >> We have the same issue of denied membership. We declined a membership
>> of someone from Africa and that application is still there.
>> >>
>> >> Lianna
>> >>
>> >> On 02/05/2019 21:26, Veni Markovski wrote:
>> >>> Siva,
>> >>> I gave up trying to fix some of the issues.
>> >>> In the GDPR question ISOC Bulgaria lost about half of its members -
>> and I could understand that.
>> >>> But then again, towards the end of the year, another 80 % were gone!
>> The weird thing is that we emailed all of them - about 500 people, inviting
>> them to an event we had in October, and offered them to opt-out; only one
>> of them asked to not get more emails. Now we are down to about 115 members.
>> >>> Also, there're a lot of people from Africa, who are now asking to be
>> affiliated to our chapter - obviously an error. One of them cannot be
>> denied membership. A N.H. is asking to join from April 23rd, and although
>> we denied the request, she's still there....
>> >>>
>> >>> v
>> >>>
>> >>> On 05/02/19 13:18, sivasubramanian muthusamy wrote:
>> >>>>
>> >>>> I tried to renew all subscriptions of members since 2011 expiring
>> during 2019, there were about 300 records or so in the list, the extend
>> command from the drop down box with select all mode, brought up a dialog
>> box that wanted me to confirm by writing the word 'delete', I took my
>> chances and wrote that to confirm the 'extend" command, all I see is a
>> progress circle for the last 60 minutes. Some screen shots attached. Are
>> there enough computing resources committed to the ams server? Why is this
>> confusing instruction to confirm an "extend" command with the word 'delete'?
>> >>>>
>> >>>>
>> >>>
>> >>> --
>> >>>
>> >>> Best regards,
>> >>> Veni
>> >>>
>> >>> https://www.veni.com
>> >>>
>> >>> pgp:5BA1366E
>> >>> veni at veni.com
>> >>>
>> >>>
>> >>> The opinions expressed above are those of the
>> >>> author, not of any organizations, associated
>> >>> with or related to him in any given way.
>> >>>
>> >>>
>> >>>
>> >>> _______________________________________________
>> >>> As an Internet Society Chapter Officer you are automatically
>> subscribed
>> >>> to this list, which is regularly synchronized with the Internet
>> Society Chapter Portal (AMS):
>> >>>
>> >>> https://admin.internetsociety.org/622619/User/Login
>> >>
>> >>
>> >>      Virus-free. www.avast.com
>> >
>> > --
>> >
>> > Best regards,
>> > Veni
>> >
>> > https://www.veni.com
>> >
>> > pgp:5BA1366E
>> > veni at veni.com
>> >
>> >
>> > The opinions expressed above are those of the
>> > author, not of any organizations, associated
>> > with or related to him in any given way.
>> >
>> > _______________________________________________
>> > As an Internet Society Chapter Officer you are automatically subscribed
>> > to this list, which is regularly synchronized with the Internet Society
>> Chapter Portal (AMS):
>> > https://admin.internetsociety.org/622619/User/Login
>>
>> _______________________________________________
>> As an Internet Society Chapter Officer you are automatically subscribed
>> to this list, which is regularly synchronized with the Internet Society
>> Chapter Portal (AMS):
>> https://admin.internetsociety.org/622619/User/Login
>>
>>
>>
>> _______________________________________________
>> As an Internet Society Chapter Officer you are automatically subscribed
>> to this list, which is regularly synchronized with the Internet Society
>> Chapter Portal (AMS):
>> https://admin.internetsociety.org/622619/User/Login
>>
>>
>>
>>
>> --
>>
>> - - - - - - - - - - - - - - - - - - - - - - - - - - -
>>      Dr. Alejandro Pisanty
>> Facultad de Química UNAM
>> Av. Universidad 3000, 04510 Mexico DF Mexico
>> +52-1-5541444475 FROM ABROAD
>> +525541444475 DESDE MÉXICO SMS +525541444475
>> Blog: http://pisanty.blogspot.com
>> LinkedIn: http://www.linkedin.com/in/pisanty
>> Unete al grupo UNAM en LinkedIn,
>> http://www.linkedin.com/e/gis/22285/4A106C0C8614
>> Twitter: http://twitter.com/apisanty
>> ---->> Unete a ISOC Mexico, http://www.isoc.org
>> .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .
>>
>>
>>
>> _______________________________________________
>>
>> As an Internet Society Chapter Officer you are automatically subscribed
>>
>> to this list, which is regularly synchronized with the Internet Society Chapter Portal (AMS):
>>
>> https://admin.internetsociety.org/622619/User/Login
>>
>>
>>
>> --
>>
>>
>>
>> Best regards,
>>
>> Veni
>>
>> https://www.veni.com
>>
>> pgp:5BA1366E veni at veni.com
>>
>>
>>
>> The opinions expressed above are those of the
>>
>> author, not of any organizations, associated
>>
>> with or related to him in any given way.
>>
>> _______________________________________________
>> As an Internet Society Chapter Officer you are automatically subscribed
>> to this list, which is regularly synchronized with the Internet Society
>> Chapter Portal (AMS):
>> https://admin.internetsociety.org/622619/User/Login
>>
>>
>>
>>
>> --
>>
>> - - - - - - - - - - - - - - - - - - - - - - - - - - -
>>      Dr. Alejandro Pisanty
>> Facultad de Química UNAM
>> Av. Universidad 3000, 04510 Mexico DF Mexico
>> +52-1-5541444475 FROM ABROAD
>> +525541444475 DESDE MÉXICO SMS +525541444475
>> Blog: http://pisanty.blogspot.com
>> LinkedIn: http://www.linkedin.com/in/pisanty
>> Unete al grupo UNAM en LinkedIn,
>> http://www.linkedin.com/e/gis/22285/4A106C0C8614
>> Twitter: http://twitter.com/apisanty
>> ---->> Unete a ISOC Mexico, http://www.isoc.org
>> .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .
>> _______________________________________________
>> As an Internet Society Chapter Officer you are automatically subscribed
>> to this list, which is regularly synchronized with the Internet Society
>> Chapter Portal (AMS):
>> https://admin.internetsociety.org/622619/User/Login
>>
>
>
> --
> ---------------------------------------------------------------
> Joly MacFie  218 565 9365 Skype:punkcast
> ---------------------------------------------------------------
>

-- 
- - - - - - - - - - - - - - - - - - - - - - - - - - -
     Dr. Alejandro Pisanty
Facultad de Química UNAM
Av. Universidad 3000, 04510 Mexico DF Mexico
+52-1-5541444475 FROM ABROAD
+525541444475 DESDE MÉXICO SMS +525541444475
Blog: http://pisanty.blogspot.com
LinkedIn: http://www.linkedin.com/in/pisanty
Unete al grupo UNAM en LinkedIn,
http://www.linkedin.com/e/gis/22285/4A106C0C8614
Twitter: http://twitter.com/apisanty
---->> Unete a ISOC Mexico, http://www.isoc.org
.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .
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