[Chapter-delegates] Problems with new membership system

Fri May 3 00:15:56 PDT 2019

Dear Christine,

The first email in this thread was in february 12 (by Olivier MJ
Crépin-Leblond) and today is march 3... I don't know if in our Organization
(obviously including our members worldwide) there are somebody who can talk
with the MemberNova team and help them about the bunch of issues...

We have issues with the new portal in the Spain Canary Islands chapter (yet
in formation). Until now, I wasn't consider publish our situation in this
list but, it seems like the endless story with no good conclusion.

IMO, we need a effective solution by the responsible team (MemberNova or
whoever) NOW.

Regards,

--
Juan C. Cigala

El jue., 2 may. 2019 a las 21:00, Christine Saegesser (<saegesser at isoc.org>)
escribió:

> Hi Veni, all,
>
> We are reading this mail thread. Can you (and Lianna) forward specifics of
> the denied membership that still seem to be there to <amshelp at isoc.org>
> so that we can have a look at what happened?
>
> Siva, unfortunately I cannot see the screen shots that you mention in your
> message. Can you please resend those to <amshelp at isoc.org> too so we can
> have a look at what you’re seeing?
>
> The actual “drop” in membership linked to the opt-in process last year
> became visible in the numbers you see with the new Association Management
> System (MemberNova), since only members who opted-in were migrated over to
> the new system.
>
> And just another note: that people from around the world can request to
> join your Chapter is not an error as such. Many Chapters do accept members
> from outside of their country. The decision if a Chapter does so or not
> (or: is allowed to do so or not) should be based on each Chapters' bylaws
> and local legislation.
>
> Best,
>
> Christine
>
>
> > On 2. May 2019, at 20:33, Veni Markovski <veni at veni.com> wrote:
> >
> > :-)
> > That's why I said "I've given up".
> > The problem is, when ISOC staff will come to chase us down that we have
> pending chapter members. So, hope they are reading this mail thread (and
> copying Nick, just in case).
> >
> > v/
> >
> > On 05/02/19 14:31, Lianna Galstyan wrote:
> >> Veni,
> >>
> >> We have the same issue of denied membership. We declined a membership
> of someone from Africa and that application is still there.
> >>
> >> Lianna
> >>
> >> On 02/05/2019 21:26, Veni Markovski wrote:
> >>> Siva,
> >>> I gave up trying to fix some of the issues.
> >>> In the GDPR question ISOC Bulgaria lost about half of its members -
> and I could understand that.
> >>> But then again, towards the end of the year, another 80 % were gone!
> The weird thing is that we emailed all of them - about 500 people, inviting
> them to an event we had in October, and offered them to opt-out; only one
> of them asked to not get more emails. Now we are down to about 115 members.
> >>> Also, there're a lot of people from Africa, who are now asking to be
> affiliated to our chapter - obviously an error. One of them cannot be
> denied membership. A N.H. is asking to join from April 23rd, and although
> we denied the request, she's still there....
> >>>
> >>> v
> >>>
> >>> On 05/02/19 13:18, sivasubramanian muthusamy wrote:
> >>>>
> >>>> I tried to renew all subscriptions of members since 2011 expiring
> during 2019, there were about 300 records or so in the list, the extend
> command from the drop down box with select all mode, brought up a dialog
> box that wanted me to confirm by writing the word 'delete', I took my
> chances and wrote that to confirm the 'extend" command, all I see is a
> progress circle for the last 60 minutes. Some screen shots attached. Are
> there enough computing resources committed to the ams server? Why is this
> confusing instruction to confirm an "extend" command with the word 'delete'?
> >>>>
> >>>>
> >>>
> >>> --
> >>>
> >>> Best regards,
> >>> Veni
> >>>
> >>> https://www.veni.com
> >>>
> >>> pgp:5BA1366E
> >>> veni at veni.com
> >>>
> >>>
> >>> The opinions expressed above are those of the
> >>> author, not of any organizations, associated
> >>> with or related to him in any given way.
> >>>
> >>>
> >>>
> >>> _______________________________________________
> >>> As an Internet Society Chapter Officer you are automatically subscribed
> >>> to this list, which is regularly synchronized with the Internet
> Society Chapter Portal (AMS):
> >>>
> >>> https://admin.internetsociety.org/622619/User/Login
> >>
> >>
> >>      Virus-free. www.avast.com
> >
> > --
> >
> > Best regards,
> > Veni
> >
> > https://www.veni.com
> >
> > pgp:5BA1366E
> > veni at veni.com
> >
> >
> > The opinions expressed above are those of the
> > author, not of any organizations, associated
> > with or related to him in any given way.
> >
> > _______________________________________________
> > As an Internet Society Chapter Officer you are automatically subscribed
> > to this list, which is regularly synchronized with the Internet Society
> Chapter Portal (AMS):
> > https://admin.internetsociety.org/622619/User/Login
>
> _______________________________________________
> As an Internet Society Chapter Officer you are automatically subscribed
> to this list, which is regularly synchronized with the Internet Society
> Chapter Portal (AMS):
> https://admin.internetsociety.org/622619/User/Login
>
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