[Chapter-delegates] Final Report on Opt-in Campaign

Nadira Alaraj nadira.araj at gmail.com
Wed Jul 18 14:19:57 PDT 2018


We have also to remember that some who didn't opt-in passed away and their
emails still functioning. But it would be hard to tell what would be their
%.
They might be 2% of the whole list.

On Wed, Jul 18, 2018, 23:24 Eduardo Diaz <eduardodiazrivera at gmail.com>
wrote:

> Members should stay as members until they request to opt-out or their
> emails start bouncing.
>
> -ed
>
> On Tue, Jul 17, 2018 at 12:07 PM, Todd M. Tolbert <tolbert at isoc.org>
> wrote:
>
>> Hi All, I have to interject that those pieces were written before there
>> was such a thing as GDPR. Applying GDPR over the top, I believe Brandt is
>> right, that those who opt-in and provide their explicit consent to an
>> organization keeping their data and communicating with them should be asked
>> to re-affirm their membership once in a while.
>>
>>
>>
>> All of what is written below is good and useful. But it is not GDPR
>> compliant for a Chapter Member to affirm their membership with the Chapter
>> and then for us to imply that they are consenting to ISOC keeping personal
>> data.
>>
>>
>>
>> I hope that is clarifying.
>>
>>
>>
>> Thank you,
>>
>> Todd
>>
>>
>>
>> *From: *Brandt Dainow <brandt.dainow at gmail.com>
>> *Date: *Tuesday, July 17, 2018 at 11:14 AM
>> *To: *Satish Babu <sb at inapp.com>
>> *Cc: *Todd Tolbert <tolbert at isoc.org>, "chapter-delegates at elists.isoc.org"
>> <chapter-delegates at elists.isoc.org>
>> *Subject: *Re: [Chapter-delegates] Final Report on Opt-in Campaign
>>
>>
>>
>> I think the following membership rules need to be our basis for whatever
>> we do.  They allow ISOC to ask people to reconfirm membership.  But they do
>> not formally state membership is lost if people do not reconfirm:
>>
>>
>> 2. Membership Renewal and Dues
>>
>> 2.2. Individuals shall re-affirm periodically their ISOC Global and
>> Chapter memberships
>>
>> *Rationale*: This serves several purposes: (1) it is a way to make sure
>> that an individual continues to be interested in being an ISOC
>> Global/Chapter member and, (2) to make sure that information on those
>> members is current. This rule shall apply consistently to both ISOC Global
>> and Chapter membership.
>>
>> 2.3. If an individual chooses to renew Chapter membership, it will be
>> assumed that the member also is reaffirming ISOC Global membership.
>>
>> *Rationale*: Because ISOC Chapter members also are ISOC Global members
>> (1.1), renewing Chapter membership implies Global membership
>>
>> 2.4. Individuals may choose to reaffirm Global membership and not
>> reaffirm their Chapter membership.
>>
>> *Rationale*: Chapter membership is optional, so a Global member may
>> choose to opt-out of Chapter membership.
>>
>>
>>
>>
>>
>> On 17 July 2018 at 15:32, Satish Babu <sb at inapp.com> wrote:
>>
>> Thanks Todd, for the reports, the analysis, and the clarifications. This
>> is interesting information.
>>
>>
>>
>> I agree that we need to plan out the next steps, which in my opinion,
>> should be done in consultation with Chapters, Staff, and the Chapters
>> Advisory Council.
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> satish
>>
>>
>>
>> On Tue, Jul 17, 2018 at 4:24 PM, Todd M. Tolbert <tolbert at isoc.org>
>> wrote:
>>
>> Good Morning Susannah and Delegates.
>>
>>
>>
>> 1.       What is meant by this is that if we were to disposition this
>> data without doing any more outreach (the overnight reference). As you will
>> see further in the document, I recommend that we do more outreach, that we
>> keep trying. But you’ll also see further that at some point that those who
>> have not responded, should be deleted. So, the document has to be taken in
>> its entirety, thus nothing has changed.
>>
>> 2.       You are correct in all aspects of your analysis. There are
>> Chapter Leader’s whose membership is at risk here, and they need to take
>> action before the final disposition of data.
>>
>> 3.       This is not a new topic. We have been talking about replacing
>> Aptify for well over a year. The ChAC was given a presentation by staff
>> many weeks back and we are moving forward with an implementation. I will
>> ask the staff members responsible for the implementation to post wider
>> information on the new system we are implementing.
>>
>>
>>
>> I hope that helps,
>>
>> Todd
>>
>>
>>
>> *From: *Chapter-delegates <chapter-delegates-bounces at elists.isoc.org> on
>> behalf of Susannah Gray <susannah.gray at gmail.com>
>> *Date: *Monday, July 16, 2018 at 8:14 PM
>> *To: *"chapter-delegates at elists.isoc.org" <
>> chapter-delegates at elists.isoc.org>
>> *Subject: *Re: [Chapter-delegates] Final Report on Opt-in Campaign
>>
>>
>>
>> Hi Todd,
>>
>> Thank you for this report. A couple of comments:
>>
>>
>>
>> *1. " But what is additionally apparent is what will happen to the total
>> membership numbers, should we choose to cancel the membership of those who
>> didn’t opt-in and delete their data. We would drop from 112,000 to 41,000
>> members overnight. Additionally, many chapters will see significant
>> decreases, based on our reporting of their opt-in percentages "*
>>
>> I am confused by this. Many of us flagged from the beginning of this
>> campaign that the opt-in method would have a huge impact on both the
>> chapters' and the overall membership numbers so I don't think this is a
>> surprise to anyone.
>>
>> Further, in all communication that the SF Bay Area Chapter sent out to
>> its members on this - and we sent a lot - we noted that their memberships
>> would be cancelled if they did not opt in as this is was the message that
>> the chapters were receiving from ISOC. If their accounts are now only to be
>> suspended, we probably should have been communicating this to everybody
>> from the outset.
>>
>> Is ISOC now considering *not* cancelling the memberships of those who
>> didn't opt in?
>>
>> What should the Chapters do about the (in our case) thousand-ish people
>> sitting in our database that we are not contacting anymore because we told
>> them their membership would be cancelled after 25 May?
>>
>>
>>
>> *2. 133 Chapter Officers not opted in *
>>
>> This is quite a large number. As I believe that being a member of ISOC is
>> a requirement for being a Chapter Officer (and theoretically your
>> membership will be cancelled if you don't opt in and therefore you will no
>> longer be able to serve as an officer), how will this be handled?
>>
>>
>> *3. New AMS project/Membernova *
>>
>> Can you give more details about this?
>>
>>
>>
>> Many thanks,
>>
>> Susannah
>>
>> Susannah Gray
>> President
>> San Francisco Bay Area Internet Society Chapter
>> www.sfbayisoc.org
>>
>>
>>
>>
>>
>> On 16/07/2018 12:41, Todd M. Tolbert wrote:
>>
>> Dear Delegates,
>>
>>
>>
>> As promised last year, please find attached a data filled report on the
>> results of our opt-in campaign. As a small reminder, we undertook this
>> activity not only to start our GDPR compliance process, but to also touch
>> up compliance in email opt-in and be prepared for our AMS migration this
>> year.  The staff has worked on this project for almost a year now and I
>> believe we’ve done everything we could to get these numbers to be as high
>> as they are.
>>
>>
>>
>> There is a bit more work to do and I’ve outlined some proposed steps for
>> staff to follow going forward. We have yet to decide when we would
>> disposition any records that have not opted in, so there is still
>> opportunity to get folks to opt-in. All mechanisms are still in place to
>> allow opt-in.
>>
>>
>>
>> Thank you,
>>
>> Todd
>>
>>
>>
>>
>>
>> ——
>>
>> Todd M. Tolbert
>>
>> Chief Administrative Officer
>>
>> Internet Society
>>
>>
>>
>>
>>
>> _______________________________________________
>>
>> As an Internet Society Chapter Officer you are automatically subscribed
>>
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>>
>> Chapter Portal (AMS): https://portal.isoc.org
>>
>>
>>
>>
>> _______________________________________________
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>> to this list, which is regularly synchronized with the Internet Society
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>>
>>
>>
>>
>> _______________________________________________
>> As an Internet Society Chapter Officer you are automatically subscribed
>> to this list, which is regularly synchronized with the Internet Society
>> Chapter Portal (AMS): https://portal.isoc.org
>>
>>
>>
>>
>>
>> --
>>
>> brandt.dainow at gmail.com
>>
>> _______________________________________________
>> As an Internet Society Chapter Officer you are automatically subscribed
>> to this list, which is regularly synchronized with the Internet Society
>> Chapter Portal (AMS): https://portal.isoc.org
>>
>>
>
>
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