[Chapter-delegates] Final Report on Opt-in Campaign

Wed Jul 18 13:24:04 PDT 2018

Members should stay as members until they request to opt-out or their
emails start bouncing.

-ed

On Tue, Jul 17, 2018 at 12:07 PM, Todd M. Tolbert <tolbert at isoc.org> wrote:

> Hi All, I have to interject that those pieces were written before there
> was such a thing as GDPR. Applying GDPR over the top, I believe Brandt is
> right, that those who opt-in and provide their explicit consent to an
> organization keeping their data and communicating with them should be asked
> to re-affirm their membership once in a while.
>
>
>
> All of what is written below is good and useful. But it is not GDPR
> compliant for a Chapter Member to affirm their membership with the Chapter
> and then for us to imply that they are consenting to ISOC keeping personal
> data.
>
>
>
> I hope that is clarifying.
>
>
>
> Thank you,
>
> Todd
>
>
>
> *From: *Brandt Dainow <brandt.dainow at gmail.com>
> *Date: *Tuesday, July 17, 2018 at 11:14 AM
> *To: *Satish Babu <sb at inapp.com>
> *Cc: *Todd Tolbert <tolbert at isoc.org>, "chapter-delegates at elists.isoc.org"
> <chapter-delegates at elists.isoc.org>
> *Subject: *Re: [Chapter-delegates] Final Report on Opt-in Campaign
>
>
>
> I think the following membership rules need to be our basis for whatever
> we do.  They allow ISOC to ask people to reconfirm membership.  But they do
> not formally state membership is lost if people do not reconfirm:
>
>
> 2. Membership Renewal and Dues
>
> 2.2. Individuals shall re-affirm periodically their ISOC Global and
> Chapter memberships
>
> *Rationale*: This serves several purposes: (1) it is a way to make sure
> that an individual continues to be interested in being an ISOC
> Global/Chapter member and, (2) to make sure that information on those
> members is current. This rule shall apply consistently to both ISOC Global
> and Chapter membership.
>
> 2.3. If an individual chooses to renew Chapter membership, it will be
> assumed that the member also is reaffirming ISOC Global membership.
>
> *Rationale*: Because ISOC Chapter members also are ISOC Global members
> (1.1), renewing Chapter membership implies Global membership
>
> 2.4. Individuals may choose to reaffirm Global membership and not reaffirm
> their Chapter membership.
>
> *Rationale*: Chapter membership is optional, so a Global member may
> choose to opt-out of Chapter membership.
>
>
>
>
>
> On 17 July 2018 at 15:32, Satish Babu <sb at inapp.com> wrote:
>
> Thanks Todd, for the reports, the analysis, and the clarifications. This
> is interesting information.
>
>
>
> I agree that we need to plan out the next steps, which in my opinion,
> should be done in consultation with Chapters, Staff, and the Chapters
> Advisory Council.
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> satish
>
>
>
> On Tue, Jul 17, 2018 at 4:24 PM, Todd M. Tolbert <tolbert at isoc.org> wrote:
>
> Good Morning Susannah and Delegates.
>
>
>
> 1.       What is meant by this is that if we were to disposition this
> data without doing any more outreach (the overnight reference). As you will
> see further in the document, I recommend that we do more outreach, that we
> keep trying. But you’ll also see further that at some point that those who
> have not responded, should be deleted. So, the document has to be taken in
> its entirety, thus nothing has changed.
>
> 2.       You are correct in all aspects of your analysis. There are
> Chapter Leader’s whose membership is at risk here, and they need to take
> action before the final disposition of data.
>
> 3.       This is not a new topic. We have been talking about replacing
> Aptify for well over a year. The ChAC was given a presentation by staff
> many weeks back and we are moving forward with an implementation. I will
> ask the staff members responsible for the implementation to post wider
> information on the new system we are implementing.
>
>
>
> I hope that helps,
>
> Todd
>
>
>
> *From: *Chapter-delegates <chapter-delegates-bounces at elists.isoc.org> on
> behalf of Susannah Gray <susannah.gray at gmail.com>
> *Date: *Monday, July 16, 2018 at 8:14 PM
> *To: *"chapter-delegates at elists.isoc.org" <chapter-delegates at elists.
> isoc.org>
> *Subject: *Re: [Chapter-delegates] Final Report on Opt-in Campaign
>
>
>
> Hi Todd,
>
> Thank you for this report. A couple of comments:
>
>
>
> *1. " But what is additionally apparent is what will happen to the total
> membership numbers, should we choose to cancel the membership of those who
> didn’t opt-in and delete their data. We would drop from 112,000 to 41,000
> members overnight. Additionally, many chapters will see significant
> decreases, based on our reporting of their opt-in percentages "*
>
> I am confused by this. Many of us flagged from the beginning of this
> campaign that the opt-in method would have a huge impact on both the
> chapters' and the overall membership numbers so I don't think this is a
> surprise to anyone.
>
> Further, in all communication that the SF Bay Area Chapter sent out to its
> members on this - and we sent a lot - we noted that their memberships would
> be cancelled if they did not opt in as this is was the message that the
> chapters were receiving from ISOC. If their accounts are now only to be
> suspended, we probably should have been communicating this to everybody
> from the outset.
>
> Is ISOC now considering *not* cancelling the memberships of those who
> didn't opt in?
>
> What should the Chapters do about the (in our case) thousand-ish people
> sitting in our database that we are not contacting anymore because we told
> them their membership would be cancelled after 25 May?
>
>
>
> *2. 133 Chapter Officers not opted in *
>
> This is quite a large number. As I believe that being a member of ISOC is
> a requirement for being a Chapter Officer (and theoretically your
> membership will be cancelled if you don't opt in and therefore you will no
> longer be able to serve as an officer), how will this be handled?
>
>
> *3. New AMS project/Membernova *
>
> Can you give more details about this?
>
>
>
> Many thanks,
>
> Susannah
>
> Susannah Gray
> President
> San Francisco Bay Area Internet Society Chapter
> www.sfbayisoc.org
>
>
>
>
>
> On 16/07/2018 12:41, Todd M. Tolbert wrote:
>
> Dear Delegates,
>
>
>
> As promised last year, please find attached a data filled report on the
> results of our opt-in campaign. As a small reminder, we undertook this
> activity not only to start our GDPR compliance process, but to also touch
> up compliance in email opt-in and be prepared for our AMS migration this
> year.  The staff has worked on this project for almost a year now and I
> believe we’ve done everything we could to get these numbers to be as high
> as they are.
>
>
>
> There is a bit more work to do and I’ve outlined some proposed steps for
> staff to follow going forward. We have yet to decide when we would
> disposition any records that have not opted in, so there is still
> opportunity to get folks to opt-in. All mechanisms are still in place to
> allow opt-in.
>
>
>
> Thank you,
>
> Todd
>
>
>
>
>
> ——
>
> Todd M. Tolbert
>
> Chief Administrative Officer
>
> Internet Society
>
>
>
>
>
> _______________________________________________
>
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>
>
> _______________________________________________
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> Chapter Portal (AMS): https://portal.isoc.org
>
>
>
>
> _______________________________________________
> As an Internet Society Chapter Officer you are automatically subscribed
> to this list, which is regularly synchronized with the Internet Society
> Chapter Portal (AMS): https://portal.isoc.org
>
>
>
>
>
> --
>
> brandt.dainow at gmail.com
>
> _______________________________________________
> As an Internet Society Chapter Officer you are automatically subscribed
> to this list, which is regularly synchronized with the Internet Society
> Chapter Portal (AMS): https://portal.isoc.org
>
>

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