[Chapter-delegates] AMS - extremely slow and cumbersome - logs me out while waiting

Joly MacFie joly at punkcast.com
Wed Apr 13 12:29:22 PDT 2011 

What shook me slightly was the expenditure item of $235k for the AMS in
those form 990s Veni posted earlier.

j

On Wed, Apr 13, 2011 at 1:19 PM, Eduardo Diaz
<eduardodiazrivera at gmail.com>wrote:

> I would not put more efforts in fixing the AMS. My recommendation will be
> to just replace it with something more geared to today's Internet.  And it
> will be netter if it an opensource solution.
>
> -ed
>
>
> On Tue, Apr 12, 2011 at 2:03 PM, Sivasubramanian M <isolatedn at gmail.com>wrote:
>
>> Dear Alan Levin
>>
>>
>> On Mon, Apr 11, 2011 at 9:26 PM, Alan Levin <alan at isoc.org.za> wrote:
>>
>>> Hi,
>>>
>>> Hope you're all well. Sorry for my quietness on this list, ISOC-ZA has
>>> been quiet as most users AND ISPs in SA are struggling to deal with Internet
>>> freedom in SA. Next month we will see a 1Gbps (fibre ring based) connection
>>> to businesses in the city for only $400 p.m, this is a reduction of ±98% on
>>> pricing only 3 years ago.
>>>
>>> Just a quick note to report that previous requests in this regard have
>>> not been resolved. I understand that some issues cannot be fixed at this
>>> point as they will cost too much. I believe that the 'new' AMS is more
>>> crippled than the previous and was wondering if there is the 'open-source'
>>> effort as previously suggested?.
>>>
>>
>> I participated in the AMS working group that provided all the inputs
>> necessary for the committee that took its decision soon afterwards. While
>> the working group was in session, I sought external opinion, as from
>> http://www.linkedin.com/answers/technology/information-technology/databases/TCH_ITS_DBS/233725-17150723?browseIdx=17&sik=1302634093618&goback=.amq which generated quite a few responses.  There are several open source
>> solutions, but probably it was decided not to opt for a open source only
>> solution due to perception of difficulties in migrating the earlier
>> proprietary system. I don't know.
>>
>>
>>
>> Sabrina wrote:
>>> > I can re-assure you that my colleagues from the AMS team work very hard
>>> and try to fullfill all the requests that come in. However, one size never
>>> fits all and we need to balance the needs and requirements of the majority.
>>> Not an easy job and it can leave disappointment for some. You probably know
>>> this from your own projects.
>>>
>>> I think this is a poor response to the essential components and as
>>> suggested by Sivasubramanian:
>>> > In my communication to the ams support in the support thread I have
>>> also pointed out that these are basic features that a good software designer
>>> must have foreseen as required and must have built in as default features.
>>> From what I understand, the basic corrections are now expensive 'features'
>>> and a time consuming process.
>>>
>>> AND  Sivasubramanian wrote on: 26 July 2010 8:16:16 PM SAST:
>>> >  As I try to work on the list of members waiting for
>>> > approvals -there are 250 members in the isoc chennai list- I find it
>>> > extremely difficulty to compare the data in the ams portal with the
>>> > data available at the chapter (which includes info about the member's
>>> > affiliation etc).
>>> >
>>> > What is the reason why there are so many unwanted limitations on the
>>> > user interface? The members waiting for approval spreadsheet can not
>>> > be sorted in any desired order. By default it shows data sorted by the
>>> > date of application and the user can't sort the data in any other
>>> > order - name-wise, city-wise.
>>> >
>>> > The sheet does not generate any other summaries such as a sub-group of
>>> > the pending applicants belonging to a certain class ( a city, a
>>> > company, a date range )
>>> >
>>> > This data is also not downloadable, unlike the approved members data.
>>> > I had to send a special request to you to get the data emailed to me.
>>>
>>
>> I am still making requests for export of the members waiting for approval
>> data, Lincoln McNey is very responsive, he exports it to a spreadsheet using
>> his privileges and posts in on a web-dav folder and sends me the link and
>> password. Good support, but is the situation necessary?
>>
>> After responding to my recent request for data in a spreadsheet, Lincoln
>> had this to say:
>>
>> *We do have some changes coming to the Review Applicants page soon
>> (hopefully this week), among them the ability to email Applicants directly
>> from the page.  I know you have been requesting this for some time.
>> For a variety of reasons, the direct export from the Applicants page will
>> not be coming anytime soon, but I will discuss it again with the developers
>> this week.  *
>>
>> Perhaps some of the Chapter-delegates who are technical experts join this
>> discussion to help them understand the simple gaps in the system that they
>> have developed and offer them technical help and guidance on completing this
>> task ? How many do we have in Chapters with expertise in Web Technologies ?
>>
>> Thank you
>> Sivasubramanian M
>>
>>
>>
>>> >
>>> > The chennai list has 242 members waiting for approval, the page shows
>>> > about 20 names, without a next page button, without options to alter
>>> > the number of applicants shown per page. So if I have to see the
>>> > second page (for which there is no button), I will first have to
>>> > approve all names in page 1 and then move on to page 2?
>>>
>>>
>>> Veni wrote in another post how slow the system is. I find it's always
>>> timing out and I have to login again so it's effectively unworkable. Similar
>>> to the problem mentioned above some 9 months ago I get this error:
>>>
>>> > Server Error in '/EBusiness' Application.
>>> >
>>> > Exception of type 'System.OutOfMemoryException' was thrown.
>>> >
>>> > Description: An unhandled exception occurred during the execution of
>>> the current web request. Please review the stack trace for more information
>>> about the error and where it originated in the code.
>>> >
>>> > Exception Details: System.OutOfMemoryException: Exception of type
>>> 'System.OutOfMemoryException' was thrown.
>>> >
>>> > Source Error:
>>> >
>>> > An unhandled exception was generated during the execution of the
>>> current web request. Information regarding the origin and location of the
>>> exception can be identified using the exception stack trace below.
>>> >
>>> > Stack Trace:
>>> >
>>> > [OutOfMemoryException: Exception of type 'System.OutOfMemoryException'
>>> was thrown.]
>>> >    System.String.InternalCopy(String str) +28
>>> >    System.Text.StringBuilder.ToString() +76
>>> >    System.Text.RegularExpressions.RegexCharClass.ToStringClass() +400
>>> >    System.Text.RegularExpressions.RegexFC.GetFirstChars(CultureInfo
>>> culture) +31
>>> >    System.Text.RegularExpressions.RegexFCD.FirstChars(RegexTree t) +139
>>> >
>>>  System.Text.RegularExpressions.RegexWriter.RegexCodeFromRegexTree(RegexTree
>>> tree) +304
>>> >    System.Text.RegularExpressions.Regex..ctor(String pattern,
>>> RegexOptions options, Boolean useCache) +352
>>> >    System.Text.RegularExpressions.Regex.Replace(String input, String
>>> pattern, String replacement) +34
>>> >    Telerik.Web.UI.RadInputControl.FormatCssClass(String prefix, String
>>> userDefined) +114
>>> >    Telerik.Web.UI.DatePickingInput.SetStyleClasses() +146
>>> >    Telerik.Web.UI.RadInputControl.OnPreRender(EventArgs e) +32
>>> >    Telerik.Web.UI.RadDateInput.OnPreRender(EventArgs e) +286
>>> >    Telerik.Web.UI.DatePickingInput.OnPreRender(EventArgs e) +238
>>> >    System.Web.UI.Control.PreRenderRecursiveInternal() +80
>>> >    System.Web.UI.Control.PreRenderRecursiveInternal() +171
>>> >    System.Web.UI.Control.PreRenderRecursiveInternal() +171
>>> >    System.Web.UI.Control.PreRenderRecursiveInternal() +171
>>> >    System.Web.UI.Control.PreRenderRecursiveInternal() +171
>>> >    System.Web.UI.Control.PreRenderRecursiveInternal() +171
>>> >    System.Web.UI.Control.PreRenderRecursiveInternal() +171
>>> >    System.Web.UI.Control.PreRenderRecursiveInternal() +171
>>> >    System.Web.UI.Control.PreRenderRecursiveInternal() +171
>>> >    System.Web.UI.Control.PreRenderRecursiveInternal() +171
>>> >    System.Web.UI.Control.PreRenderRecursiveInternal() +171
>>> >    System.Web.UI.Control.PreRenderRecursiveInternal() +171
>>> >    System.Web.UI.Control.PreRenderRecursiveInternal() +171
>>> >    System.Web.UI.Control.PreRenderRecursiveInternal() +171
>>> >    System.Web.UI.Control.PreRenderRecursiveInternal() +171
>>> >    System.Web.UI.Page.ProcessRequestMain(Boolean
>>> includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +842
>>> >
>>> > Version Information: Microsoft .NET Framework Version:2.0.50727.3603;
>>> ASP.NET Version:2.0.50727.3601
>>>
>>> After 10 years of promises that ISOC will assist chapters I do feel this
>>> outcome is somewhat concerning.
>>>
>>> Sincerely
>>>
>>>
>>> Alan
>>>
>>>
>>> --
>>> Alan Levin
>>> Internet Society of South Africa
>>>
>>>
>>>
>>> _______________________________________________
>>> Chapter-delegates mailing list
>>> Chapter-delegates at elists.isoc.org
>>> https://elists.isoc.org/mailman/listinfo/chapter-delegates
>>>
>>
>>
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