[Chapter-delegates] Canadian ISP Rogers violates net neutrality by hijacking failed DNS lookups

[Sivasubramanian Muthusamy]

Hello Arnoud,

Thanks. it is a straightfoward way of implementing a notification, but
was it strightforward in this instance> Why wouldn't this corporation
take note of this pointed communication and respond with a
clarification? The customer support which was otherwise response on
other routine issues distinctly and clearly ignored all communication
related to privacy concerns on this and other instances Probably in
this case what I said was partially true?



On Mon, Jul 21, 2008 at 10:28 PM, Arnoud van Wijk <vanwijk at isoc.org> wrote:
> Would it not be easy to just redirect all DNS lookups to that you are
> disconnected page?
>
> It looks similar as when you are in a hotel, when the internet lease is
> expired, you will always get a login page for paying the hotel internet.
> After paying you get access to the web.
>
> There is no need to hack in your computer or change your browser at all.
>
>
>
> Cheers
>
>
>
> Arnoud
>
>
>
> ---------------------------------------------------------------------
>
> Arnoud van Wijk
>
> Disability Projects Coordinator
>
> email: vanwijk at isoc.org
>
> SIP (ToIP) vanwijk at sip.isoc.org
>
> FAX +31412614000
>
> Internet Society (ISOC)       "The Internet is for everyone"
>
> http://www.isoc.org
>
> ----------------------------------------------------------------------
>
>
>
>
>
>
>
> From: chapter-delegates-bounces at elists.isoc.org
> [mailto:chapter-delegates-bounces at elists.isoc.org] On Behalf Of
> Sivasubramanian Muthusamy
> Sent: maandag 21 juli 2008 18:01
> To: Gilles Massen
> Cc: chapter-delegates at elists.isoc.org; Patrick Vande Walle
> Subject: Re: [Chapter-delegates] Canadian ISP Rogers violates net neutrality
> by hijacking failed DNS lookups
>
>
>
> Hello Alejandro,
>
> 1.  I followed the original link and from there tried to go to
> http://www.digitalhome.ca/forum/forumdisplay.php?f=28 or to page
> http://www.digitalhome.ca/forum. Both pages returned a 403 error.
>
> 2.  My ISP is Bharti AIRTEL,  I have noticed a more serious issue of a
> possible backdoor intrusion by the ISP, which is a possible breach of
> consumer privacy. This ISP - Airtel Broadband  is evidently in a position to
> control the browser in MY COMPUTER to take over my browser to redirect any
> URL to an Airtel page that says you are temporarily disconnected ( The ISP's
> tolerance for late payments even for long standing subscribers is not even a
> day past the due date, which is sometimes missed )
>
> I have asked them in several repeated email messages
>
> a) How did you get into my computer to override my browser home page
> settings ?
> b) What gives you the right to do that ?
> c) If you can do as much of a hack in all customer computers as to
> override the browser settings and ensure that any address typed in the
> address bar takes the browser to
> http://203.145.184.29/cgi-bin/airtel/frontpage.pl, what else couldn't
> you have done ?
>
> This issue was raised in several repeated email messages, routinely
> acknowledged but was conveniently left unanswered. In India Consumer Forums
> are grossly inadequate and largely controlled or influenced by the
> Industrial groups; Consumer legislation, the judicial process are
> inadequate, so these large companies simply brush aside any communication
> that questions their ways of working
>
> Sivasubramanian M.
>
>
http://www.linkedin.com/in/sivasubramanianmuthusamy