<div dir="ltr"><div class="gmail_default" style="font-size:small">Hi Chris,</div><div class="gmail_default" style="font-size:small"><br></div><blockquote style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex" class="gmail_quote">I’d also like to point out there is no connection between our recent partnership with Meta and any problems with Facebook pages, so please let’s not propagate that.</blockquote><div> </div><blockquote style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex" class="gmail_quote">please let’s not misrepresent the work of the Foundation in this way.</blockquote><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small">It is not clear how ISOC Foundation was misrepresented in my comments. There is no question that there is some degree of irony to the announcement of the partnership on the one hand, while on the other Chapters are being actively suppressed, but that was not my point, i was merely suggesting it possibly opened other avenues to exert some influence. By all accounts, and reinforced by current lived expereince, going through the normal review channels at FB does not look promising.</div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small">Joly</div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small"><br></div></div><br><div class="gmail_quote gmail_quote_container"><div dir="ltr" class="gmail_attr">On Wed, Apr 23, 2025 at 7:59 AM Christopher Locke <<a href="mailto:locke@isocfoundation.org">locke@isocfoundation.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<div dir="ltr">I’d also like to point out there is no connection between our recent partnership with Meta and any problems with Facebook pages, so please let’s not propagate that.</div>
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<div dir="ltr">Meta’s grant supports critical work within our connectivity strategy - community networking. Peering forums, IXP work etc - for ISOC and our community. This grant - and others incoming this year as part of our co-funding strategy with other
donors - will increase the work we can do across our community.</div>
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<div dir="ltr">I’ve been very clear and honest in my conversations around the world with Chapters and on the ChAC calls about what we’re doing to support ISOC & the community with new fundraising, so please let’s not misrepresent the work of the Foundation
in this way.</div>
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<div dir="ltr">Best, Chris </div>
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<p dir="ltr" style="line-height:13.5pt;margin:0cm;font-family:Aptos,sans-serif">
<span style="color:black"><b>Chris Locke,</b> EVP & MD of Internet Society Foundation</span></p>
<p dir="ltr" style="line-height:13.5pt;margin:0cm;font-family:Aptos,sans-serif">
<span style="color:black"><a href="mailto:locke@isocfoundation.org" target="_blank">locke@isocfoundation.org</a> | Time zone: UTC -0 | Pronouns: he/him/his</span></p>
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<span style="color:black"> </span></p>
<p dir="ltr" style="margin:0cm;font-family:Aptos,sans-serif"><span style="color:purple"><u><a href="https://bit.ly/3nUsQmJ" title="https://bit.ly/3nUsQmJ" style="color:purple;margin-top:0px;margin-bottom:0px" target="_blank">Donate
today.</a></u></span><span style="color:black"> Help protect the Internet for everyone.</span></p>
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<div id="m_-5923397578619423089divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Chapter-delegates <<a href="mailto:chapter-delegates-bounces@elists.isoc.org" target="_blank">chapter-delegates-bounces@elists.isoc.org</a>> on behalf of Joly MacFie via Chapter-delegates <<a href="mailto:chapter-delegates@elists.isoc.org" target="_blank">chapter-delegates@elists.isoc.org</a>><br>
<b>Sent:</b> Wednesday, April 23, 2025 7:49:10 AM<br>
<b>To:</b> Dr. Joseph Lorenzo Hall <<a href="mailto:hall@isoc.org" target="_blank">hall@isoc.org</a>><br>
<b>Cc:</b> ISOC Chapter Delegates <<a href="mailto:chapter-delegates@elists.isoc.org" target="_blank">chapter-delegates@elists.isoc.org</a>><br>
<b>Subject:</b> Re: [Chapter-delegates] Suspension of Chapter Facebook pages for "impersonation"</font>
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<div style="font-size:small">Thanks for the quick response, Joe. </div>
<div style="font-size:small"><br>
</div>
<div style="font-size:small">On our end it is difficult to divine what action, if any, is being taken by staff, so any update, even "nothing to report", is valuable.<br>
<br>
Perhaps, staff could examine the mitigation steps proposed by both me and ChatGPT, and comment or modify? Or institute some kind of verification program?</div>
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<div style="font-size:small">Joly</div>
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<div dir="ltr">On Wed, Apr 23, 2025 at 7:30 AM Dr. Joseph Lorenzo Hall <<a href="mailto:hall@isoc.org" target="_blank">hall@isoc.org</a>> wrote:<br>
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<div dir="ltr">Joly, I have been working for two weeks with Meta staff to try and get these pages restored. I asked Victor and you to provide the data that the review team needs and we've provided that to them. Typically, there are very few recourses after
an appeal has been denied as with the Mali and Zimbabwe pages (please give me the details for the new page suspension off-list and I'll get that to the Meta review team).</div>
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<div dir="ltr">To be clear, we'll need to keep our expectations low; in my experience pages are rarely resorted after appeal. I'm hopeful, especially given our collaboration with Meta.</div>
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<div dir="ltr">We're working hard on this and so far there is nothing new to report back as it's in their queue (I assume). Can you please give us the benefit of the doubt that we are trying here? Thank you</div>
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<div dir="auto" style="direction:ltr">-- </div>
<div dir="auto" style="direction:ltr">Joseph Lorenzo Hall PhD, Distinguished Technologist, <span style="font-size:inherit">Internet Society</span></div>
<div dir="auto" style="direction:ltr"><a href="mailto:hall@isoc.org" target="_blank">hall@isoc.org</a> | +1-703-483-9504</div>
<div dir="auto" style="direction:ltr"><a href="http://internetsociety.org" target="_blank">internetsociety.org</a> | @internetsociety</div>
<div dir="auto" style="direction:ltr">pgp: <span style="font-size:inherit">3CA28D7B9F6DDBD34B1016075F86698740A9A871</span></div>
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<div id="m_-5923397578619423089x_m_3484699189789294160m_1034449996731344913divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Chapter-delegates <<a href="mailto:chapter-delegates-bounces@elists.isoc.org" target="_blank">chapter-delegates-bounces@elists.isoc.org</a>>
on behalf of Joly MacFie via Chapter-delegates <<a href="mailto:chapter-delegates@elists.isoc.org" target="_blank">chapter-delegates@elists.isoc.org</a>><br>
<b>Sent:</b> Wednesday, April 23, 2025 7:01:09 AM<br>
<b>To:</b> ISOC Chapter Delegates <<a href="mailto:chapter-delegates@elists.isoc.org" target="_blank">chapter-delegates@elists.isoc.org</a>><br>
<b>Subject:</b> [Chapter-delegates] Suspension of Chapter Facebook pages for "impersonation"</font>
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<div><span style="font-size:small">For ISOC.LIVE video crossposting purposes, I have, over the years, gained some admin role or other on 50+ Chapter Facebook pages. Recently a worrying trend has arisen of pages getting suspended by FB for "impersonation". Requested
reviews have been summarily denied. </span></div>
<div><span style="font-size:small"><br>
</span></div>
<div><span style="font-size:small">Apart from making these pages unavailable, this has resulted in me and other page admins having our accounts restricted, such that we can't post or manage groups. ( I manage several non-ISOC technical groups, a couple with
1000s of members)</span><br>
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<div><span style="font-size:small"><br>
</span></div>
Suspensions include
<div><br>
<b>Internet Society Zimbabwe – ISOC Zim</b><br>
<a href="https://www.facebook.com/isoczim/" target="_blank">https://www.facebook.com/isoczim/</a><br>
Suspended: December 17, 2024<br>
Review Decision: Not restored (January 3, 2025)<br>
Reason: Impersonation
<div><br>
</div>
<b>ISOC Mali – Le Chapitre malien d’Internet Society</b><br>
<a href="https://www.facebook.com/isocml/" target="_blank">https://www.facebook.com/isocml/</a><br>
Suspended: March 26, 2025<br>
Review Decision: Not restored (March 31, 2025)<br>
Reason: Impersonation</div>
<div><span><br>
</span></div>
<div><span><span style="font-size:small">After these two, and since there had just been trumpeted<a href="https://www.internetsociety.org/news/press-releases/2025/internet-society-extends-multi-year-partnership-with-meta-and-announces-connectivity-co-funding-initiative/" target="_blank">
the extension ISOC and Meta's partnership in Africa</a>, I reached out to Victor Ndonnang and also Chapter Support to see if strings could be pulled. </span></span></div>
<div><span><span style="font-size:small"><br>
</span></span></div>
<div><span><span style="font-size:small">Victor, as always, was responsive, and concerned about the damage these suspensions could do to two of the region's most active chapters. <br>
</span><br>
<span style="font-size:small">However Vcitor's efforts appeared to be in vain. I remembered that
<a href="https://www.linkedin.com/in/katie-watson/" target="_blank">Katie Watson Jordan</a>, formerly a mainstay of the North America Bureau, now worked out at Meta. I reached out to her and she asked for details to pass along to the "review team'".That was
around a week ago.</span><br>
</span></div>
<div><span><span style="font-size:small"><br>
</span></span></div>
<div><span><span style="font-size:small">Chapter Support did not respond at all. No surprise there.</span></span></div>
<div><span><span style="font-size:small"><br>
</span></span></div>
<div><span><span style="font-size:small">Today, April 23 2025, comes another suspension, not of just a chapter, but the Asia Pacific Bureau Page, taking out a whole region! I immediately appealed this, with the result that, within minutes, the page was totally
removed.<br>
<br>
<img src="cid:ii_196628a7353cb971f161" alt="image.png" width="453" height="395"><br>
</span></span></div>
<div><span><br>
</span></div>
<div><span><span style="font-size:small">I have passed that to Katie, too.<br>
</span><br>
<span style="font-size:small">So, what's going on here? It's not like these pages were full of spam or anything...<br>
</span><br>
<span style="font-size:small">One possible explanation is that this is an undesirable side effect of some other totally legitimate takedown. There are a number of orphaned, and conceivably even bogus ISOC pages out there, and which were reported as such, and
the baby is now being thrown out with the bathwater.<br>
</span><br>
<span style="font-size:small">Or, it just could be increased brand vigilance byISOC staff, with the same result.<br>
</span><br>
<span style="font-size:small">It can't be 100% ignored that staff have systematically carried out a program to disengage from ISOC.LIVE, and me personally since removing my funding a year back, and this could be part of that.<br>
</span><br>
<span style="font-size:small">But, most likely, it's probably just Meta's stupid AI.</span><br>
</span></div>
<div><span><span style="font-size:small"><br>
</span></span></div>
<div><span><span style="font-size:small">Nevertheless, it is a fact of life.</span></span></div>
<div><span><span style="font-size:small"><br>
</span></span></div>
<div><span><span style="font-size:small"><b>===========WHAT TO DO?=========</b><br>
<br>
There are a couple of things Chapter leaders can do.<br>
<br>
1) Review the admin roles on the Chapter's FB page, and remove anybody who is not necessary. That includes me( I am restricted from streaming anyway at present.) People can always be re-added as 'task manager'.</span></span></div>
<div><span><br>
</span></div>
<div><span>2<span style="font-size:small">) Read these <a href="https://chatgpt.com/share/6808c434-0970-8013-a95d-2ce70fae59d7" target="_blank">
detailed instructions from ChatGPT</a> on how to safeguard your page. <br>
<br>
These instructions include NOT using the plain ISOC Symbol as an avatar, but in turn how to make an alternative that conforms to ISOC's brand guidelines is not obvious.<br>
<br>
What ChatGPT does suggest is that ISOC itself recognizes chapter pages by linking to them from the main ISOC page.<br>
</span><br>
<span style="font-size:small">Joly</span><br>
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