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    Dear Ted,<br>
    <br>
    Thank you for responding to my comments.<br>
    <br>
    I have previously articulated that focusing on “live streaming” as a
    descriptor for the service provided by Joly McFie is a misdirection.<br>
    <br>
    Reiterating the former CEO’s email from April 8th is equally
    unproductive, as we have already observed the manner in which he
    defended his decision. However, if you are emphasizing his email, I
    would appreciate it if you could share the Communications
    Department’s analysis along with the supporting data, comparing it
    with the social media metrics for the ISOC YouTube channel.
    Additionally, I am interested in the brand placement analysis,
    social media analysis, and search engine optimization figures that
    demonstrate the Internet Society’s online performance. This includes
    metrics such as likes, comments, shares, engagement rate, reach
    (including by geographical region), impressions, follower growth
    rate, click-through rate, conversion rate, brand mentions, and
    sentiment analysis, particularly concerning the Internet Society’s
    image and core messages. Furthermore, the amount of referral traffic
    and watch time are critical metrics that should not be overlooked.<br>
    <br>
    If the Communications Department has conducted an analysis of
    ISOC.Live, I would expect a similar analysis for the Internet
    Society’s own channels. This cost analysis should include
    benchmarking a cost of $63,000 against the Internet Society’s own
    production team costs.<br>
    <br>
    Based on Vint's suggestion, I have compiled my own basic metrics,
    which are calculated approximately on a monthly basis. It is
    important to note that I have been generous in my assessment, as
    ISOC.LIVE content primarily consists of fully edited and processed
    productions. In contrast, the Internet Society YouTube channel
    predominantly features unstructured short videos or simple
    recordings of Zoom calls. Additionally, while the Internet Society
    YouTube channel initially contained a significant amount of
    Chapter-related content, such mentions have become infrequent in
    recent times.<br>
    <br>
    Internet Society Youtube Channel:<br>
    599 Videos, 7.38K subscribers<br>
    Most popular video: Four Reasons to Care About Your Digital
    Footprint - 8 year ago - 304K views<br>
    In fact, the most recent of the top 20 popular videos on the channel
    was done 5 years ago. Most of the others, 8+ years ago.<br>
    <br>
    September 2024: 2 videos, 81 views<br>
    August 2024: 7 videos, 477 views<br>
    July 2024: 5 videos, 381 views<br>
    June 2024: 0 videos, 0 views<br>
    May 2024: 2 videos, 184 views<br>
    April 2024: 0 videos, 0 views<br>
    March 2024: 0 videos, 0 views<br>
    February 2024, 0 videos, 0 views<br>
    January 2024: 0 videos, 0 views<br>
    December 2023: 0 videos, 0 views<br>
    November 2023: 4 videos, 360 views<br>
    October 2023: 20 videos, 1540 views (includes presentation of all
    the Youth Ambassadors 2023)<br>
    Total: 40 videos and 3023 views<br>
    <br>
    ISOC.Live<br>
    1368 videos, 24K followers<br>
    Most popular videos: HOPE 2024 - 2 months ago - 5.8K views.
    Indigenous Connectivity Forum, 3 months ago, 1K views. State of the
    Net plenary + breakout 1, 7 months ago, 1.4K views.<br>
    September 2024: 7 videos, 189 views<br>
    August 2024: 10 videos, 280 views<br>
    July 2024: 11 videos, 6100 views<br>
    June 2024: 15 videos, 1520 views<br>
    May 2024: 17 videos, 698 views<br>
    April 2024: 18 videos, 579 views<br>
    March 2024: 13 videos, 226 views<br>
    February 2024, 8 videos, 1610 views<br>
    January 2024: 3 videos, 315 views<br>
    December 2023: 12 videos, 288 views<br>
    November 2023: 8 videos, 112 views<br>
    October 2023: 13 videos, 693 views (includes presentation of all the
    Youth Ambassadors 2023)<br>
    Total: 135 videos and 12 610 views<br>
    <br>
    Comparing the stats for ISOC.LIVE with ISOC YouTube ("YT"):<br>
    <br>
    <table width="456" height="326" cellspacing="0" cellpadding="0"
      border="0">
      <colgroup><col
style="mso-width-source:userset;mso-width-alt:4486;width:100pt"
          width="133"> <col
          style="mso-width-source:userset;mso-width-alt:2506;width:56pt"
          width="74"> <col
          style="mso-width-source:userset;mso-width-alt:3072;width:68pt"
          width="91"> <col
          style="mso-width-source:userset;mso-width-alt:2681;width:60pt"
          width="80"> <col
          style="mso-width-source:userset;mso-width-alt:2627;width:59pt"
          width="78"> </colgroup><tbody>
        <tr style="height:28.8pt" height="38">
          <td class="xl67" style="height:28.8pt;width:100pt" width="133"
            height="38" align="center">Month</td>
          <td class="xl67" style="border-left:none;width:56pt"
            width="74" align="center">ISOC.Live Nr. Videos</td>
          <td class="xl67" style="border-left:none;width:68pt"
            width="91" align="center">ISOC.Live Nr. Views</td>
          <td class="xl67" style="border-left:none;width:60pt"
            width="80" align="center">ISOC YT Nr. Videos</td>
          <td class="xl67" style="border-left:none;width:59pt"
            width="78" align="center">ISOC YT Nr. Views</td>
        </tr>
        <tr style="height:14.4pt" height="19">
          <td class="xl68"
            style="height:14.4pt;
  border-top:none;width:100pt" width="133" height="19" align="center">Sep-24</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:56pt" width="74" align="center">7</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:68pt" width="91" align="center">189</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:60pt" width="80" align="center">2</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:59pt" width="78" align="center">81</td>
        </tr>
        <tr style="height:14.4pt" height="19">
          <td class="xl68"
            style="height:14.4pt;
  border-top:none;width:100pt" width="133" height="19" align="center">Aug-24</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:56pt" width="74" align="center">10</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:68pt" width="91" align="center">280</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:60pt" width="80" align="center">7</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:59pt" width="78" align="center">477</td>
        </tr>
        <tr style="height:14.4pt" height="19">
          <td class="xl68"
            style="height:14.4pt;
  border-top:none;width:100pt" width="133" height="19" align="center">Jul-24</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:56pt" width="74" align="center">11</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:68pt" width="91" align="center">6100</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:60pt" width="80" align="center">5</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:59pt" width="78" align="center">381</td>
        </tr>
        <tr style="height:14.4pt" height="19">
          <td class="xl68"
            style="height:14.4pt;
  border-top:none;width:100pt" width="133" height="19" align="center">Jun-24</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:56pt" width="74" align="center">15</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:68pt" width="91" align="center">1520</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:60pt" width="80" align="center">0</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:59pt" width="78" align="center">0</td>
        </tr>
        <tr style="height:14.4pt" height="19">
          <td class="xl68"
            style="height:14.4pt;
  border-top:none;width:100pt" width="133" height="19" align="center">May-24</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:56pt" width="74" align="center">17</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:68pt" width="91" align="center">698</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:60pt" width="80" align="center">2</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:59pt" width="78" align="center">184</td>
        </tr>
        <tr style="height:14.4pt" height="19">
          <td class="xl68"
            style="height:14.4pt;
  border-top:none;width:100pt" width="133" height="19" align="center">Apr-24</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:56pt" width="74" align="center">18</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:68pt" width="91" align="center">579</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:60pt" width="80" align="center">0</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:59pt" width="78" align="center">0</td>
        </tr>
        <tr style="height:14.4pt" height="19">
          <td class="xl68"
            style="height:14.4pt;
  border-top:none;width:100pt" width="133" height="19" align="center">Mar-24</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:56pt" width="74" align="center">13</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:68pt" width="91" align="center">226</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:60pt" width="80" align="center">0</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:59pt" width="78" align="center">0</td>
        </tr>
        <tr style="height:14.4pt" height="19">
          <td class="xl68"
            style="height:14.4pt;
  border-top:none;width:100pt" width="133" height="19" align="center">Feb-24</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:56pt" width="74" align="center">8</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:68pt" width="91" align="center">1610</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:60pt" width="80" align="center">0</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:59pt" width="78" align="center">0</td>
        </tr>
        <tr style="height:14.4pt" height="19">
          <td class="xl68"
            style="height:14.4pt;
  border-top:none;width:100pt" width="133" height="19" align="center">Jan-24</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:56pt" width="74" align="center">3</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:68pt" width="91" align="center">315</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:60pt" width="80" align="center">0</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:59pt" width="78" align="center">0</td>
        </tr>
        <tr style="height:14.4pt" height="19">
          <td class="xl68"
            style="height:14.4pt;
  border-top:none;width:100pt" width="133" height="19" align="center">Dec-23</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:56pt" width="74" align="center">12</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:68pt" width="91" align="center">288</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:60pt" width="80" align="center">0</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:59pt" width="78" align="center">0</td>
        </tr>
        <tr style="height:14.4pt" height="19">
          <td class="xl68"
            style="height:14.4pt;
  border-top:none;width:100pt" width="133" height="19" align="center">Nov-23</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:56pt" width="74" align="center">8</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:68pt" width="91" align="center">112</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:60pt" width="80" align="center">4</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:59pt" width="78" align="center">360</td>
        </tr>
        <tr style="height:14.4pt" height="19">
          <td class="xl68"
            style="height:14.4pt;
  border-top:none;width:100pt" width="133" height="19" align="center">Oct-23</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:56pt" width="74" align="center">13</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:68pt" width="91" align="center">693</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:60pt" width="80" align="center">20</td>
          <td class="xl65"
            style="border-top:none;border-left:none;
  width:59pt" width="78" align="center">1540</td>
        </tr>
        <tr style="height:14.4pt" height="19">
          <td class="xl66"
            style="height:14.4pt;border-top:none;
  width:100pt" width="133" height="19" align="center">Total</td>
          <td class="xl66"
            style="border-top:none;border-left:none;
  width:56pt" width="74" align="center">135</td>
          <td class="xl66"
            style="border-top:none;border-left:none;
  width:68pt" width="91" align="center">12610</td>
          <td class="xl66"
            style="border-top:none;border-left:none;
  width:60pt" width="80" align="center">40</td>
          <td class="xl66"
            style="border-top:none;border-left:none;
  width:59pt" width="78" align="center">3023</td>
        </tr>
      </tbody>
    </table>
    <br>
    Costs for ISOC.Live: <br>
    $64k / 135 = $474 per video produced/archived<br>
    $64k / 12610 = $5 per unique view<br>
    Considering that this was conducted on Vimeo’s Livestream, which is
    not the most widely used platform, these figures are quite
    satisfactory.<br>
    <br>
    I have shared the most basic metrics I have, please share yours.<br>
    <br>
    Kindest regards,<br>
    <br>
    Olivier<br>
    <br>
    <br>
    <br>
    <br>
    <div class="moz-cite-prefix">On 16/09/2024 17:06, Ted Hardie wrote:<br>
    </div>
    <blockquote type="cite"
cite="mid:CA+9kkMBofoaTL6+x9wzgr6htTq7YVkdoOb=pP6JOSxDVFr5FnQ@mail.gmail.com">
      <meta http-equiv="content-type" content="text/html; charset=UTF-8">
      <div dir="ltr">
        <div dir="ltr">
          <div class="gmail_default" style="font-size:small">Hi Olivier,</div>
          <div><br>
          </div>
          <div>
            <div style="font-size:small" class="gmail_default">Several
              times in this message you refer to live streaming as a
              "critical" or "core" service.  Live streaming is a part of
              the execution of the communications plan, and it was in
              that context that it was analyzed.  As Andrew noted in his
              message on this topic on April 8th, that analysis showed
              that many of the live streams attracted very few attendees
              and some none.  As there are other methods for recording
              many of the events, the decision was made to move the live
              streaming contract to a project basis, rather than a
              retainer basis.  This in no way reflects on the quality of
              the service; it reflects a change in how media is being
              consumed not just for ISOC events but very broadly.</div>
            <div style="font-size:small" class="gmail_default"><br>
            </div>
            <div style="font-size:small" class="gmail_default">As the
              response from the board notes, if there is new data here,
              this will be revisited, and data from the chapters on
              their use of live streaming is welcome.  In the case that
              it does change, the board is confident that the staff will
              issue an appropriate RFP and analyze the responses
              appropriately.  </div>
            <div style="font-size:small" class="gmail_default"><br>
            </div>
            <div style="font-size:small" class="gmail_default">regards,</div>
            <div style="font-size:small" class="gmail_default"><br>
            </div>
            <div style="font-size:small" class="gmail_default">Ted
              Hardie  <br>
            </div>
            <div style="font-size:small" class="gmail_default"><br>
            </div>
          </div>
        </div>
        <div class="gmail_quote">
          <div dir="ltr" class="gmail_attr">On Mon, Sep 16, 2024 at
            4:40 PM Olivier MJ Crépin-Leblond <<a
              href="mailto:ocl@gih.com" moz-do-not-send="true"
              class="moz-txt-link-freetext">ocl@gih.com</a>> wrote:<br>
          </div>
          <blockquote class="gmail_quote"
style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
            <div> Dear Ted,<br>
              <br>
              Thank you for your response. Given your valid point
              regarding the openness of the Chapter Delegate mailing
              list, I will focus exclusively on the ISOC.Live Streaming
              and Archiving service, which primarily serves Chapters.<br>
              <br>
              Aligning with the previous CEO's statements, you mentioned
              that the decision to close ISOC.LIVE was made by staff.
              However, this misses a crucial point: the request to
              resume funding was formally submitted by Chapters to the
              ISOC Board of Trustees through the Chapter Advisory
              Council. A formal decision from the ISOC Board of Trustees
              was necessary, requiring adherence to governance
              principles, including transparency and accountability,
              which your response lacks.<br>
              <br>
              I refer you to my previous points made to Luis concerning
              the Board of Trustees' responsibilities, beyond their
              fiduciary duties:<br>
              <br>
              According to the US Council of Nonprofits (<a
href="https://www.councilofnonprofits.org/running-nonprofit/governance-leadership/board-roles-and-responsibilities"
                target="_blank" moz-do-not-send="true"
                class="moz-txt-link-freetext">https://www.councilofnonprofits.org/running-nonprofit/governance-leadership/board-roles-and-responsibilities</a>):<br>
              <br>
              "A board of directors does not exist solely to fulfill
              legal duties and serve as a fiduciary of the
              organization’s assets. Board members also play significant
              roles in providing guidance to nonprofits by contributing
              to the organization’s culture, strategic focus,
              effectiveness, and financial sustainability, as well as
              serving as ambassadors and advocates. Beyond fulfilling
              legal duties, board members can be important resources for
              the organization in multiple ways."<br>
              <br>
              Merely rubber-stamping staff decisions can lead to
              significant failures, as evidenced by numerous corporate
              governance disasters. A pertinent example is the failed
              attempt to sell PIR, which severely damaged the Internet
              Society's reputation. It is advisable for all Board
              members to undertake a basic course on their rights and
              responsibilities to ensure effective governance and fulfil
              their critical roles as outlined above. <br>
              <br>
              If ISOC.Live is considered a critical service for one of
              the Internet Society’s three core communities, the ISOC
              Board of Trustees is obligated to take action and fulfil
              their responsibilities, rather than avoiding them.<br>
              <br>
              Kind regards,<br>
              <br>
              Olivier Crépin-Leblond<br>
              <br>
              <br>
              <br>
              <div>On 16/09/2024 09:04, Ted Hardie wrote:<br>
              </div>
              <blockquote type="cite">
                <div dir="ltr">
                  <div dir="ltr">
                    <div style="font-size:small">Hi Olivier,</div>
                    <div style="font-size:small"><br>
                    </div>
                    <div style="font-size:small">Thanks for expressing
                      your thoughts on this matter.  You ask below
                      whether the Board will be "formally notifying the
                      Chair of the Chapter Advisory Council, along with
                      her Council Board members, of the rejection of the
                      Chapter Advisory Council’s Advice?" <br>
                    </div>
                    <div style="font-size:small"><br>
                    </div>
                    <div style="font-size:small">On the question of the
                      openness of the chapter delegate list, the board
                      has pointed out that there is no need for board
                      action here, since the history shows that the
                      original action to close it was taken by the
                      ChAC.  This is not a rejection of the advice; it
                      is a continuation of the dialogue with the ChAC on
                      how to accomplish their goal and a note that the
                      staff contacts will be able to help worth through
                      the options with them.</div>
                    <div style="font-size:small"><br>
                    </div>
                    <div style="font-size:small">On the question of live
                      streaming, the board has reminded the ChAC that
                      the decision to move to a project basis for live
                      streaming was a staff decision, based on an
                      analysis of the consumption patterns of the
                      relevant media.  The board's role here was to set
                      the goals for the communication plan; it does not
                      direct the staff on how to structure contracts nor
                      would it be appropriate for the board to require
                      specific contractors.  It has also noted that data
                      from the chapters on the consumption patterns they
                      see when using live streaming would be valuable
                      input to ongoing analysis of how to best meet the
                      goals of the communication plan.<br>
                    </div>
                    <div style="font-size:small"><br>
                    </div>
                    <div style="font-size:small">I do not believe I
                      would characterize either response as a rejection
                      of the advice of the ChAC.  The board has
                      responded and clarified its roles here, and in
                      neither case would it be the right body to take
                      the action requested.  We are happy to have the
                      staff support the ChAC in meeting its goals
                      directly in the first instance and in the second
                      instance to work together with the chapters to
                      continue the analysis of consumption patterns and
                      communication strategies.<br>
                    </div>
                    <div style="font-size:small"><br>
                    </div>
                    <div style="font-size:small">The ChAC has been kind
                      enough to invite me to the call tomorrow,
                      September 17th, and I look forward to the
                      opportunity for us to chat together.</div>
                    <div style="font-size:small"><br>
                    </div>
                    <div style="font-size:small">best regards,</div>
                    <div style="font-size:small"><br>
                    </div>
                    <div style="font-size:small">Ted Hardie<br>
                    </div>
                  </div>
                  <br>
                  <div class="gmail_quote">
                    <div dir="ltr" class="gmail_attr">On Sun, Sep 15,
                      2024 at 1:36 PM Olivier MJ Crépin-Leblond <<a
                        href="mailto:ocl@gih.com" target="_blank"
                        moz-do-not-send="true"
                        class="moz-txt-link-freetext">ocl@gih.com</a>>
                      wrote:<br>
                    </div>
                    <blockquote class="gmail_quote"
style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
                      <div> Dear Ted,<br>
                        <br>
                        Thank you for explaining the process by which
                        the Internet Society Board of Trustees reached
                        its decision. I question the appropriateness of
                        this process, given the formal nature of the
                        request made by the Chapter Advisory Council,
                        which included a vote and extensive
                        documentation.<br>
                        <br>
                        Could you please clarify the rationale behind
                        the decision not requiring a formal resolution?
                        Is it not customary for the Board to formally
                        endorse or reject formal Advice upon receipt?
                        What measures of accountability does the Board
                        have in its decisions if they are based on
                        informal processes that lack transparency and
                        traceability? Considering the fiduciary
                        responsibilities of all Board members, how many
                        other decisions of the Board are subjected to
                        this “informal” process, of which non-Board
                        members were previously unaware?<br>
                        <br>
                        Finally, will you be formally notifying the
                        Chair of the Chapter Advisory Council, along
                        with her Council Board members, of the rejection
                        of the Chapter Advisory Council’s Advice?<br>
                        <br>
                        Kind regards,<br>
                        <br>
                        Olivier Crépin-Leblond<br>
                        <br>
                        <br>
                        <div>On 13/09/2024 12:36, Ted Hardie wrote:<br>
                        </div>
                        <blockquote type="cite">
                          <div dir="ltr">
                            <div style="font-size:small">Hi Olivier,</div>
                            <div style="font-size:small"><br>
                            </div>
                            <div style="font-size:small">The board has
                              an active mailing list and informal
                              meetings once a month (though August's
                              meeting did not occur this year because of
                              low availability).  The discussion took
                              place mostly on the mailing list, along
                              with trustees' edits of a proposal using
                              online tools.  Because this response did
                              not require a resolution, confirmation of
                              agreement was assessed on the list and
                              confirmed at the September informal
                              meeting, earlier this week.  None of those
                              methods generate minutes in the formal
                              sense, but I can confirm that there was
                              consensus for the response.<br>
                            </div>
                            <div style="font-size:small"><br>
                            </div>
                            <div style="font-size:small">regards,</div>
                            <div style="font-size:small"><br>
                            </div>
                            <div style="font-size:small">Ted Hardie<br>
                            </div>
                          </div>
                          <br>
                          <div class="gmail_quote">
                            <div dir="ltr" class="gmail_attr">On Fri,
                              Sep 13, 2024 at 12:16 PM Olivier MJ
                              Crépin-Leblond <<a
                                href="mailto:ocl@gih.com"
                                target="_blank" moz-do-not-send="true"
                                class="moz-txt-link-freetext">ocl@gih.com</a>>
                              wrote:<br>
                            </div>
                            <blockquote class="gmail_quote"
style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
                              <div>
                                <div
aria-label="Sent by Copilot: Certainly! Here is a more formal and legally phrased version:

---

**Dear Ted,**

I acknowledge receipt of your response, which I have reviewed with interest.

The Chapter Advisory Council submitted its request on 17 July 2024. The Board, through its Chair, issued its response on 13 September 2024.

Upon reviewing the list of ISOC Board Meetings available at [Internet Society Board of Trustees Meetings](https://www.internetsociety.org/board-of-trustees/meetings/), I have not identified any meetings of the ISOC Board of Trustees occurring between these dates.

Given that this decision was made by the Board, I kindly request the following:

- The minutes of the meeting during which the Board decided not to reinstate the ISOC.LIVE video production, editing, and archiving services.

Yours sincerely,

Olivier Crépin-Leblond

---

Would you like any further adjustments?">
                                  <div>
                                    <div>Dear Ted,<br>
                                      <br>
                                      I acknowledge receipt of your
                                      response, which I have reviewed
                                      with interest.
                                      <p>The Chapter Advisory Council
                                        submitted its formal request on
                                        17 July 2024. The Board, through
                                        its Chair, issued its, I assume,
                                        formal response on 13 September
                                        2024.</p>
                                      <p>Upon reviewing the list of ISOC
                                        Board Meetings available at <a
href="https://www.internetsociety.org/board-of-trustees/meetings/"
                                          target="_blank"
                                          moz-do-not-send="true">Internet
                                          Society Board of Trustees
                                          Meetings</a>, I have not
                                        identified any meetings of the
                                        ISOC Board of Trustees occurring
                                        between these dates.</p>
                                      <p>Given that this decision was
                                        made by the Board, I kindly
                                        request the following:</p>
                                      <ul>
                                        <li>The minutes of the meeting
                                          during which the Board decided
                                          not to reinstate the ISOC.LIVE
                                          video production, editing, and
                                          archiving services.</li>
                                      </ul>
                                      <p>Warmest regards,</p>
                                      <p>Olivier Crépin-Leblond</p>
                                    </div>
                                  </div>
                                </div>
                                <br>
                                <br>
                                <div>On 13/09/2024 09:17, Ted Hardie via
                                  Chapter-delegates wrote:<br>
                                </div>
                                <blockquote type="cite">
                                  <div dir="ltr">
                                    <div style="font-size:small">
                                      <p dir="ltr"
style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"
id="m_-8043503152483650759m_4598472292962284382m_-1298471776895760914gmail-docs-internal-guid-7f64471f-7fff-92a0-4be1-1dfeef638eb1"><span
style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">Dear colleagues,</span></p>
                                      <br>
                                      <p dir="ltr"
style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span
style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">One of the items in your recent advice to the board was a request that the "ISOC funding for the ISOC.LIVE video production, editing, and archiving services should be reinstated, as well as ISOC.LIVE should be financially supported by ISOC on an ongoing basis." </span></p>
                                      <br>
                                      <p dir="ltr"
style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span
style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">The board's role here is to set the direction for the organization by establishing strategic goals; the details of the communication plan are a part of the staff execution of those goals.  During the budget analysis of 2023, the communications team analyzed the effectiveness of specific streaming approaches and found that community engagement was driven primarily by on-demand viewing.  This matches a broader shift common to mainstream programming.  As a result of this analysis, the communications plan shifted away from a retainer-based contract for live streaming to a project-based funding model for future work.  </span></p>
                                      <br>
                                      <p dir="ltr"
style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span
style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">This was a staff management decision, taken with due care and analysis. The board's role is to assess whether the overall communications plan is effective in meeting the strategic goals; it does not direct the staff to use specific contract types or contractors.  If the needs of the communications plan change again to require live streaming on a full-time basis, the board is confident that the staff will issue the appropriate RFP and conduct the appropriate analysis of the submissions.  </span></p>
                                      <br>
                                      <p dir="ltr"
style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span
style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">The project-based funding model remains available, and chapters may, of course, fund specific live streaming events using chapter funds or Beyond The Net grants.  Any analysis of the effectiveness of those live streaming events would be valuable data for any future considerations of the engagement model.</span></p>
                                      <br>
                                      <p dir="ltr"
style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span
style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">The board thanks the ChaC for its attention to the communications plan, and we look forward to continued discussion of how to engage the broader community in the mission of the society. </span></p>
                                      <br>
                                      <p dir="ltr"
style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span
style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">Best regards,</span></p>
                                    </div>
                                    <div style="font-size:small"><br>
                                    </div>
                                    <div style="font-size:small">Ted
                                      Hardie</div>
                                    <div style="font-size:small">for the
                                      Board<br>
                                    </div>
                                    <div style="font-size:small"><br>
                                      <br>
                                      <br>
                                      <br>
                                    </div>
                                  </div>
                                  <br>
                                  <fieldset></fieldset>
                                  <pre>_______________________________________________
As an Internet Society Chapter Officer you are automatically subscribed
to this list, which is regularly synchronized with the Internet Society Chapter Portal (AMS): <a
href="https://community.internetsociety.org" target="_blank"
                                  moz-do-not-send="true"
                                  class="moz-txt-link-freetext">https://community.internetsociety.org</a>.
-
View the Internet Society Code of Conduct: <a
href="https://www.internetsociety.org/become-a-member/code-of-conduct/"
                                  target="_blank" moz-do-not-send="true"
                                  class="moz-txt-link-freetext">https://www.internetsociety.org/become-a-member/code-of-conduct/</a>
</pre>
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