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<p>+1 Klaus, Christian and Johann ...<br>
</p>
<p>... money, reputation ... and privacy -- information on each and
every member, the officers of each and every chapter, all
emails/messages we may send, anything and everything on the new
Fonteva platform is now in Salesforces' hands. Not exactly
reassuring, is it? <br>
</p>
<p>WYn<br>
<br>
</p>
<div class="moz-cite-prefix">On 16 Jan 2024 7:56 PM, Johan
Helsingius via Chapter-delegates wrote:<br>
</div>
<blockquote type="cite"
cite="mid:bb8c1e56-f3be-46f6-87a3-dcf03a92e5e5@Julf.com">On
16/01/2024 11:38, Christian de Larrinaga via Chapter-delegates
wrote:
<br>
<br>
<blockquote type="cite">But "Salesforce!" How much is this costing
us?
<br>
</blockquote>
<br>
Both in money and reputation...
<br>
<br>
Julf
<br>
<br>
<blockquote type="cite">
<div class="moz-cite-prefix">On 16 Jan 2024 6:38 PM, Christian
de Larrinaga via Chapter-delegates wrote:<span
style="white-space: pre-wrap">
</span></div>
<blockquote type="cite" cite="mid:87le8pk10h.fsf@firsthand.net">
<pre class="moz-quote-pre" wrap="">I do admire Klaus for persevering and for his hope that maybe just maybe
ISOC might one day enjoy a collaborative engagement process with its community.
Something like "Open Source" and "Open Standards"? Or is that too much
like asking this community to be eating its own "dog food"?
But "Salesforce!" How much is this costing us?
C
Klaus Birkenbihl via Chapter-delegates <a class="moz-txt-link-rfc2396E" href="mailto:chapter-delegates@elists.isoc.org"><chapter-delegates@elists.isoc.org></a> writes:
</pre>
<blockquote type="cite">
<pre class="moz-quote-pre" wrap="">Dear Akinbo,
sorry if I hit you. It was not my intention to hurt somebody personally. But ...
Adebunmi Akinbo wrote on 15.01.24 14:23:
Dear Klaus,
Apologies. It's hoped that we will get it right or turn it round.
Whatever arises, we are in the ship together.
I assumed it was me...and noticed we can always scale some fences. Thus, let's keep raising the issues and
discus more to get it right.
We need you and everyone to share the challenges for a way forward.
I may have a strange sense of humor. I may be old and peculiar. But I'm not crazy enough to get trapped by this.
Since 2011 many and I submitted requirements, change requests, design ideas for AMS. Of course I didn't expect
every proposal to be accepted. But what I expect if I spend effort and time is:
1 feedback: what happened to (not only mine) suggestions (accepted, future consideration, conflicting with
architecture/plans ..., rejected because ...)
2 transparency: how and why are decisions made
3 a structured process for the management of change
4 a tracking mechanism for issues
5 auditability of results
Usually what you get back is always the same song: "thanks for your input. There will be a new version within a few
weeks. Everything will be great!". And either nothing happens or with the new version things get even worse.
Just an example: many of us provided input to the big AMS questionnaire a few years ago. This questionnaire
should be an input to redesign of AMS. Did anybody ever see an evaluation? Even if the outcome (or the
questionnaire) was not too useful - a feedback to those who contributed is due. Btw.: Fontera somehow seems to
reflect what Salesforce thinks is an adequate solution rather than implementing Chapter/Members
requirements.
So folks at ISOC staff: before asking for more co-operation, suggestions, input, and effort: please go back, read
what you got, do your homework.
Thank you
Klaus
Thanks for sharing.
- Akinbo.
</pre>
</blockquote>
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