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    Same problem happened for me and I was signed off the Internet
    Policy list too. This might have happened a while ago as I was not
    checking. I got back on by clicking the right boxes in the AMS. <br>
    Kindest regards,<br>
    <br>
    Olivier<br>
    <br>
    <div class="moz-cite-prefix">On 08/05/2019 10:50, Richard Hill
      wrote:<br>
    </div>
    <blockquote type="cite"
      cite="mid:00a401d5057b$08671fb0$19355f10$@ch">
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        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Indeed,
            during the weekend, I noticed that I was no longer receiving
            e-mails from the Internet Policy list. I was unable to
            access the archives, and when I asked for a reset or the
            archive password (in case I had forgotten my password),
            nothing happened.<o:p></o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I
            logged into my membership page (on <a
              href="http://www.isoc.org" moz-do-not-send="true">www.isoc.org</a>),
            clicked “Edit Profile”, then “Interests” and saw at the
            bottom right, under “EMAIL CHANNELS”, that my mailing lists
            were not active.  I activated them on that page, and since
            then I have been receiving messages from the lists again.<o:p></o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I
            reported the issue, and also the inability to access the
            archive and to reset the archive password, to Chapter
            Support and they told me that they are working on it.<o:p></o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><br>
            Best,<o:p></o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Richard<o:p></o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
        <div style="border:none;border-left:solid blue 1.5pt;padding:0in
          0in 0in 4.0pt">
          <div>
            <div style="border:none;border-top:solid #B5C4DF
              1.0pt;padding:3.0pt 0in 0in 0in">
              <p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
                  Chapter-delegates
                  [<a class="moz-txt-link-freetext" href="mailto:chapter-delegates-bounces@elists.isoc.org">mailto:chapter-delegates-bounces@elists.isoc.org</a>] <b>On
                    Behalf Of </b>Alejandro Pisanty<br>
                  <b>Sent:</b> Wednesday, May 8, 2019 04:26<br>
                  <b>To:</b> Christine Saegesser<br>
                  <b>Cc:</b> Chapter Delegates; AMS Support<br>
                  <b>Subject:</b> Re: [Chapter-delegates] Problems with
                  new membership system<o:p></o:p></span></p>
            </div>
          </div>
          <p class="MsoNormal"><o:p> </o:p></p>
          <div>
            <p class="MsoNormal">Hi,<o:p></o:p></p>
            <div>
              <p class="MsoNormal"><o:p> </o:p></p>
            </div>
            <div>
              <p class="MsoNormal">to add to the aggravations, a number
                of us have discovered today that many ISOC members have
                been cut off from the Internet Policy mailing list and
                are finding it impossible to be reinstated, as well as
                accessing the archives. <o:p></o:p></p>
            </div>
            <div>
              <p class="MsoNormal"><o:p> </o:p></p>
            </div>
            <div>
              <p class="MsoNormal">In the process we have found that  it
                is not possible - or at least not at all easy - to even
                find the list through a member's dashboard. PLEASE act
                on this.<o:p></o:p></p>
            </div>
            <div>
              <p class="MsoNormal"><o:p> </o:p></p>
            </div>
            <div>
              <p class="MsoNormal">Alejandro Pisanty<o:p></o:p></p>
            </div>
          </div>
          <p class="MsoNormal"><o:p> </o:p></p>
          <div>
            <div>
              <p class="MsoNormal">On Fri, May 3, 2019 at 5:12 AM
                Christine Saegesser <<a
                  href="mailto:saegesser@isoc.org"
                  moz-do-not-send="true">saegesser@isoc.org</a>>
                wrote:<o:p></o:p></p>
            </div>
            <blockquote style="border:none;border-left:solid #CCCCCC
              1.0pt;padding:0in 0in 0in
              6.0pt;margin-left:4.8pt;margin-right:0in">
              <div>
                <p class="MsoNormal">Dear Juan Carlos, all, <o:p></o:p></p>
                <div>
                  <p class="MsoNormal"><o:p> </o:p></p>
                </div>
                <div>
                  <p class="MsoNormal">Thanks for your message. Please
                    be assured that we are in contact with MemberNova on
                    a regular basis to make the system as useful as
                    possible for all of us. <o:p></o:p></p>
                </div>
                <div>
                  <p class="MsoNormal"><o:p> </o:p></p>
                </div>
                <div>
                  <p class="MsoNormal">The Regional Community Engagement
                    Managers are there to help you with questions you
                    may have in relation to the use of the new system.
                    If you think there is a genuine bug, please do make
                    sure to send details (including screen shots if
                    possible) to <<a href="mailto:amshelp@isoc.org"
                      target="_blank" moz-do-not-send="true">amshelp@isoc.org</a>>. <o:p></o:p></p>
                </div>
                <div>
                  <p class="MsoNormal"><o:p> </o:p></p>
                </div>
                <div>
                  <p class="MsoNormal">Also, please remember that our
                    new Association Management System (MemberNova) is
                    being rolled out in phases and its functionalities
                    cover a wide range of areas across the organization.
                    The Chapter functionalities are one of these. <o:p></o:p></p>
                </div>
                <div>
                  <p class="MsoNormal"><o:p> </o:p></p>
                </div>
                <div>
                  <p class="MsoNormal">The Chapter Officer User Guide is
                    available on the Chapter Dashboard in MemberNova. To
                    get there, please log into <a
                      href="https://admin.internetsociety.org/622619/User/Login"
                      target="_blank" moz-do-not-send="true">MemberNova</a> 
                    select your Chapter under "My Chapters and Special
                    Interest Groups (SIG)” and you’ll find it under
                    “Quick Links >  Chapter Officers User Guide” on
                    the “Chapter Officer” tab.<o:p></o:p></p>
                </div>
                <div>
                  <p class="MsoNormal"><o:p> </o:p></p>
                </div>
                <div>
                  <p class="MsoNormal">Having said that, we are also
                    planning to organise additional MemberNova training
                    for the Chapter leaders and will keep you updated on
                    that. <o:p></o:p></p>
                </div>
                <div>
                  <p class="MsoNormal"><o:p> </o:p></p>
                </div>
                <div>
                  <p class="MsoNormal">Best, <o:p></o:p></p>
                </div>
                <div>
                  <p class="MsoNormal"><o:p> </o:p></p>
                </div>
                <div>
                  <p class="MsoNormal">Christine <o:p></o:p></p>
                  <div>
                    <p class="MsoNormal"><o:p> </o:p></p>
                  </div>
                  <div>
                    <p class="MsoNormal"><o:p> </o:p></p>
                  </div>
                  <blockquote
                    style="margin-top:5.0pt;margin-bottom:5.0pt">
                    <p class="MsoNormal">On 3. May 2019, at 09:15, Juan
                      Carlos Cigala García <<a
                        href="mailto:jcigala@gmail.com" target="_blank"
                        moz-do-not-send="true">jcigala@gmail.com</a>>
                      wrote:<br>
                      <br>
                      Dear Christine,<br>
                      <br>
                      The first email in this thread was in february 12
                      (by Olivier MJ Crépin-Leblond) and today is march
                      3... I don't know if in our
                      Organization (obviously including our members
                      worldwide) there are somebody who can talk with
                      the MemberNova team and help them about the bunch
                      of issues...<br>
                      <br>
                      We have issues with the new portal in the Spain
                      Canary Islands chapter (yet in formation). Until
                      now, I wasn't consider publish our situation in
                      this list but, it seems like the endless story
                      with no good conclusion.<br>
                      <br>
                      IMO, we need a effective solution by the
                      responsible team (MemberNova or whoever) NOW.<br>
                      <br>
                      Regards,<br>
                      <br>
                      --<br>
                      Juan C. Cigala<br>
                      <br>
                      <br>
                      El jue., 2 may. 2019 a las 21:00, Christine
                      Saegesser (<<a href="mailto:saegesser@isoc.org"
                        target="_blank" moz-do-not-send="true">saegesser@isoc.org</a>>)
                      escribió:<br>
                      Hi Veni, all, <br>
                      <br>
                      We are reading this mail thread. Can you (and
                      Lianna) forward specifics of the denied membership
                      that still seem to be there to <<a
                        href="mailto:amshelp@isoc.org" target="_blank"
                        moz-do-not-send="true">amshelp@isoc.org</a>>
                      so that we can have a look at what happened?<br>
                      <br>
                      Siva, unfortunately I cannot see the screen shots
                      that you mention in your message. Can you please
                      resend those to <<a
                        href="mailto:amshelp@isoc.org" target="_blank"
                        moz-do-not-send="true">amshelp@isoc.org</a>>
                      too so we can have a look at what you’re seeing?<br>
                      <br>
                      The actual “drop” in membership linked to the
                      opt-in process last year became visible in the
                      numbers you see with the new Association
                      Management System (MemberNova), since only members
                      who opted-in were migrated over to the new
                      system. <br>
                      <br>
                      And just another note: that people from around the
                      world can request to join your Chapter is not an
                      error as such. Many Chapters do accept members
                      from outside of their country. The decision if a
                      Chapter does so or not (or: is allowed to do so or
                      not) should be based on each Chapters' bylaws and
                      local legislation. <br>
                      <br>
                      Best, <br>
                      <br>
                      Christine <br>
                      <br>
                      <br>
                      > On 2. May 2019, at 20:33, Veni Markovski <<a
                        href="mailto:veni@veni.com" target="_blank"
                        moz-do-not-send="true">veni@veni.com</a>>
                      wrote:<br>
                      > <br>
                      > :-)<br>
                      > That's why I said "I've given up". <br>
                      > The problem is, when ISOC staff will come to
                      chase us down that we have pending chapter
                      members. So, hope they are reading this mail
                      thread (and copying Nick, just in case).<br>
                      > <br>
                      > v/<br>
                      > <br>
                      > On 05/02/19 14:31, Lianna Galstyan wrote:<br>
                      >> Veni,<br>
                      >> <br>
                      >> We have the same issue of denied
                      membership. We declined a membership of someone
                      from Africa and that application is still there.<br>
                      >> <br>
                      >> Lianna<br>
                      >> <br>
                      >> On 02/05/2019 21:26, Veni Markovski
                      wrote:<br>
                      >>> Siva, <br>
                      >>> I gave up trying to fix some of the
                      issues. <br>
                      >>> In the GDPR question ISOC Bulgaria
                      lost about half of its members - and I could
                      understand that. <br>
                      >>> But then again, towards the end of
                      the year, another 80 % were gone! The weird thing
                      is that we emailed all of them - about 500 people,
                      inviting them to an event we had in October, and
                      offered them to opt-out; only one of them asked to
                      not get more emails. Now we are down to about 115
                      members. <br>
                      >>> Also, there're a lot of people from
                      Africa, who are now asking to be affiliated to our
                      chapter - obviously an error. One of them cannot
                      be denied membership. A N.H. is asking to join
                      from April 23rd, and although we denied the
                      request, she's still there....<br>
                      >>> <br>
                      >>> v<br>
                      >>> <br>
                      >>> On 05/02/19 13:18, sivasubramanian
                      muthusamy wrote:<br>
                      >>>> <br>
                      >>>> I tried to renew all
                      subscriptions of members since 2011 expiring
                      during 2019, there were about 300 records or so in
                      the list, the extend command from the drop down
                      box with select all mode, brought up a dialog box
                      that wanted me to confirm by writing the word
                      'delete', I took my chances and wrote that to
                      confirm the 'extend" command, all I see is a
                      progress circle for the last 60 minutes. Some
                      screen shots attached. Are there enough
                      computing resources committed to the ams server?
                      Why is this confusing instruction to confirm an
                      "extend" command with the word 'delete'?<br>
                      >>>> <br>
                      >>>> <br>
                      >>> <br>
                      >>> -- <br>
                      >>> <br>
                      >>> Best regards, <br>
                      >>> Veni<br>
                      >>> <br>
                      >>> <a href="https://www.veni.com"
                        target="_blank" moz-do-not-send="true">https://www.veni.com</a><br>
                      >>> <br>
                      >>> pgp:5BA1366E <br>
                      >>> <a href="mailto:veni@veni.com"
                        target="_blank" moz-do-not-send="true">veni@veni.com</a><br>
                      >>> <br>
                      >>> <br>
                      >>> The opinions expressed above are
                      those of the <br>
                      >>> author, not of any organizations,
                      associated <br>
                      >>> with or related to him in any given
                      way. <br>
                      >>> <br>
                      >>> <br>
                      >>> <br>
                      >>>
                      _______________________________________________<br>
                      >>> As an Internet Society Chapter
                      Officer you are automatically subscribed<br>
                      >>> to this list, which is regularly
                      synchronized with the Internet Society Chapter
                      Portal (AMS):<br>
                      >>> <br>
                      >>> <a
                        href="https://admin.internetsociety.org/622619/User/Login"
                        target="_blank" moz-do-not-send="true">https://admin.internetsociety.org/622619/User/Login</a><br>
                      >> <br>
                      >> <br>
                      >>      Virus-free. <a
                        href="http://www.avast.com" target="_blank"
                        moz-do-not-send="true">www.avast.com</a><br>
                      > <br>
                      > -- <br>
                      > <br>
                      > Best regards, <br>
                      > Veni<br>
                      > <br>
                      > <a href="https://www.veni.com"
                        target="_blank" moz-do-not-send="true">https://www.veni.com</a><br>
                      > <br>
                      > pgp:5BA1366E <br>
                      > <a href="mailto:veni@veni.com"
                        target="_blank" moz-do-not-send="true">veni@veni.com</a><br>
                      > <br>
                      > <br>
                      > The opinions expressed above are those of
                      the <br>
                      > author, not of any organizations, associated <br>
                      > with or related to him in any given way. <br>
                      > <br>
                      >
                      _______________________________________________<br>
                      > As an Internet Society Chapter Officer you
                      are automatically subscribed<br>
                      > to this list, which is regularly synchronized
                      with the Internet Society Chapter Portal (AMS):<br>
                      > <a
                        href="https://admin.internetsociety.org/622619/User/Login"
                        target="_blank" moz-do-not-send="true">https://admin.internetsociety.org/622619/User/Login</a><br>
                      <br>
                      _______________________________________________<br>
                      As an Internet Society Chapter Officer you are
                      automatically subscribed<br>
                      to this list, which is regularly synchronized with
                      the Internet Society Chapter Portal (AMS):<br>
                      <a
                        href="https://admin.internetsociety.org/622619/User/Login"
                        target="_blank" moz-do-not-send="true">https://admin.internetsociety.org/622619/User/Login</a><o:p></o:p></p>
                  </blockquote>
                  <p class="MsoNormal"><o:p> </o:p></p>
                </div>
              </div>
              <p class="MsoNormal">_______________________________________________<br>
                As an Internet Society Chapter Officer you are
                automatically subscribed<br>
                to this list, which is regularly synchronized with the
                Internet Society Chapter Portal (AMS):<br>
                <a
                  href="https://admin.internetsociety.org/622619/User/Login"
                  target="_blank" moz-do-not-send="true">https://admin.internetsociety.org/622619/User/Login</a><o:p></o:p></p>
            </blockquote>
          </div>
          <p class="MsoNormal"><br clear="all">
            <o:p></o:p></p>
          <div>
            <p class="MsoNormal"><o:p> </o:p></p>
          </div>
          <p class="MsoNormal">-- <o:p></o:p></p>
          <div>
            <p class="MsoNormal">- - - - - - - - - - - - - - - - - - - -
              - - - - - - -<br>
                   Dr. Alejandro Pisanty<br>
              Facultad de Química UNAM<br>
              Av. Universidad 3000, 04510 Mexico DF Mexico<br>
              +52-1-5541444475 FROM ABROAD<br>
              +525541444475 DESDE MÉXICO SMS +525541444475<br>
              Blog: <a href="http://pisanty.blogspot.com"
                target="_blank" moz-do-not-send="true">http://pisanty.blogspot.com</a><br>
              LinkedIn: <a href="http://www.linkedin.com/in/pisanty"
                target="_blank" moz-do-not-send="true">http://www.linkedin.com/in/pisanty</a><br>
              Unete al grupo UNAM en LinkedIn, <a
                href="http://www.linkedin.com/e/gis/22285/4A106C0C8614"
                target="_blank" moz-do-not-send="true">http://www.linkedin.com/e/gis/22285/4A106C0C8614</a><br>
              Twitter: <a href="http://twitter.com/apisanty"
                target="_blank" moz-do-not-send="true">http://twitter.com/apisanty</a><br>
              ---->> Unete a ISOC Mexico, <a
                href="http://www.isoc.org" target="_blank"
                moz-do-not-send="true">http://www.isoc.org</a><br>
              .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .<o:p></o:p></p>
          </div>
        </div>
      </div>
      <br>
      <fieldset class="mimeAttachmentHeader"></fieldset>
      <pre class="moz-quote-pre" wrap="">_______________________________________________
As an Internet Society Chapter Officer you are automatically subscribed
to this list, which is regularly synchronized with the Internet Society Chapter Portal (AMS):
<a class="moz-txt-link-freetext" href="https://admin.internetsociety.org/622619/User/Login">https://admin.internetsociety.org/622619/User/Login</a>
</pre>
    </blockquote>
    <br>
    <pre class="moz-signature" cols="72">-- 
Olivier MJ Crépin-Leblond, PhD
<a class="moz-txt-link-freetext" href="http://www.gih.com/ocl.html">http://www.gih.com/ocl.html</a>
</pre>
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