<div dir="ltr"><div><br></div><div>Joyce,</div><div><br></div><div><br></div><div>Who has designed the AMS, if the answer does not violate GDPR ?</div><div><br></div><div>Sivasubramanian M</div><div><br></div><br clear="all"><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><a href="https://www.facebook.com/sivasubramanian.muthusamy" target="_blank">Sivasubramanian M</a><div><a href="http://twitter.com/shivaindia" target="_blank">twitter.com/shivaindia</a></div></div></div></div><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, May 8, 2019 at 6:11 PM Joyce Dogniez <<a href="mailto:dogniez@isoc.org">dogniez@isoc.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="auto">
Hi everyone
<div><br>
</div>
<div>Thanks for flagging the issue. We are looking into the sync and email receipt for the policy list. </div>
<div><br>
</div>
<div>We’ll send an update by the end of day CET. </div>
<div><br>
</div>
<div>Thanks a lot. </div>
<div>Joyce</div>
<div><br>
<div id="gmail-m_14517788927611069AppleMailSignature" dir="ltr">Sent from my iPhone, sorry for clumsy thumbs.</div>
<div dir="ltr"><br>
On 8 May 2019, at 13:35, Veni Markovski <<a href="mailto:veni@veni.com" target="_blank">veni@veni.com</a>> wrote:<br>
<br>
</div>
<blockquote type="cite">
<div dir="ltr"><font face="Helvetica, Arial, sans-serif">Weird thing. <br>
My email channels were active (2 of them), but in the field for "receive emails" it was saying "no". I changed it to "yes".<br>
<br>
Sigh.<br>
<br>
v/<br>
</font><br>
<div class="gmail-m_14517788927611069moz-cite-prefix">On 05/08/19 04:50, Richard Hill wrote:<br>
</div>
<blockquote type="cite">
<div class="gmail-m_14517788927611069WordSection1">
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Indeed, during the weekend, I noticed that I was no longer receiving e-mails from the Internet Policy list. I was unable to access the archives, and when I
asked for a reset or the archive password (in case I had forgotten my password), nothing happened.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">I logged into my membership page (on
<a href="http://www.isoc.org" target="_blank">www.isoc.org</a>), clicked “Edit Profile”, then “Interests” and saw at the bottom right, under “EMAIL CHANNELS”, that my mailing lists were not active. I activated them on that page, and since then I have
been receiving messages from the lists again.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">I reported the issue, and also the inability to access the archive and to reset the archive password, to Chapter Support and they told me that they are working
on it.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><br>
Best,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Richard<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<div style="border-top:none;border-right:none;border-bottom:none;border-left:1.5pt solid blue;padding:0in 0in 0in 4pt">
<div>
<div style="border-right:none;border-bottom:none;border-left:none;border-top:1pt solid rgb(181,196,223);padding:3pt 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10pt;font-family:Tahoma,sans-serif">From:</span></b><span style="font-size:10pt;font-family:Tahoma,sans-serif"> Chapter-delegates [<a class="gmail-m_14517788927611069moz-txt-link-freetext" href="mailto:chapter-delegates-bounces@elists.isoc.org" target="_blank">mailto:chapter-delegates-bounces@elists.isoc.org</a>]
<b>On Behalf Of </b>Alejandro Pisanty<br>
<b>Sent:</b> Wednesday, May 8, 2019 04:26<br>
<b>To:</b> Christine Saegesser<br>
<b>Cc:</b> Chapter Delegates; AMS Support<br>
<b>Subject:</b> Re: [Chapter-delegates] Problems with new membership system<u></u><u></u></span></p>
</div>
</div>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<p class="MsoNormal">Hi,<u></u><u></u></p>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">to add to the aggravations, a number of us have discovered today that many ISOC members have been cut off from the Internet Policy mailing list and are finding it impossible to be reinstated, as well as accessing the archives. <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">In the process we have found that it is not possible - or at least not at all easy - to even find the list through a member's dashboard. PLEASE act on this.<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">Alejandro Pisanty<u></u><u></u></p>
</div>
</div>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<div>
<p class="MsoNormal">On Fri, May 3, 2019 at 5:12 AM Christine Saegesser <<a href="mailto:saegesser@isoc.org" target="_blank">saegesser@isoc.org</a>> wrote:<u></u><u></u></p>
</div>
<blockquote style="border-top:none;border-right:none;border-bottom:none;border-left:1pt solid rgb(204,204,204);padding:0in 0in 0in 6pt;margin-left:4.8pt;margin-right:0in">
<div>
<p class="MsoNormal">Dear Juan Carlos, all, <u></u><u></u></p>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">Thanks for your message. Please be assured that we are in contact with MemberNova on a regular basis to make the system as useful as possible for all of us. <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">The Regional Community Engagement Managers are there to help you with questions you may have in relation to the use of the new system. If you think there is a genuine bug, please do make sure to send details (including screen shots if possible)
to <<a href="mailto:amshelp@isoc.org" target="_blank">amshelp@isoc.org</a>>. <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">Also, please remember that our new Association Management System (MemberNova) is being rolled out in phases and its functionalities cover a wide range of areas across the organization. The Chapter functionalities are one of these. <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">The Chapter Officer User Guide is available on the Chapter Dashboard in MemberNova. To get there, please log into <a href="https://admin.internetsociety.org/622619/User/Login" target="_blank">MemberNova</a> select
your Chapter under "My Chapters and Special Interest Groups (SIG)” and you’ll find it under “Quick Links > Chapter Officers User Guide” on the “Chapter Officer” tab.<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">Having said that, we are also planning to organise additional MemberNova training for the Chapter leaders and will keep you updated on that. <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">Best, <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">Christine <u></u><u></u></p>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<blockquote style="margin-top:5pt;margin-bottom:5pt">
<p class="MsoNormal">On 3. May 2019, at 09:15, Juan Carlos Cigala García <<a href="mailto:jcigala@gmail.com" target="_blank">jcigala@gmail.com</a>> wrote:<br>
<br>
Dear Christine,<br>
<br>
The first email in this thread was in february 12 (by Olivier MJ Crépin-Leblond) and today is march 3... I don't know if in our Organization (obviously including our members worldwide) there are somebody who can talk with the MemberNova team and help them about
the bunch of issues...<br>
<br>
We have issues with the new portal in the Spain Canary Islands chapter (yet in formation). Until now, I wasn't consider publish our situation in this list but, it seems like the endless story with no good conclusion.<br>
<br>
IMO, we need a effective solution by the responsible team (MemberNova or whoever) NOW.<br>
<br>
Regards,<br>
<br>
--<br>
Juan C. Cigala<br>
<br>
<br>
El jue., 2 may. 2019 a las 21:00, Christine Saegesser (<<a href="mailto:saegesser@isoc.org" target="_blank">saegesser@isoc.org</a>>) escribió:<br>
Hi Veni, all, <br>
<br>
We are reading this mail thread. Can you (and Lianna) forward specifics of the denied membership that still seem to be there to <<a href="mailto:amshelp@isoc.org" target="_blank">amshelp@isoc.org</a>> so that we can have a look at what
happened?<br>
<br>
Siva, unfortunately I cannot see the screen shots that you mention in your message. Can you please resend those to <<a href="mailto:amshelp@isoc.org" target="_blank">amshelp@isoc.org</a>> too so we can have a look at what you’re seeing?<br>
<br>
The actual “drop” in membership linked to the opt-in process last year became visible in the numbers you see with the new Association Management System (MemberNova), since only members who opted-in were migrated over to the new system. <br>
<br>
And just another note: that people from around the world can request to join your Chapter is not an error as such. Many Chapters do accept members from outside of their country. The decision if a Chapter does so or not (or: is allowed to do so or not) should
be based on each Chapters' bylaws and local legislation. <br>
<br>
Best, <br>
<br>
Christine <br>
<br>
<br>
> On 2. May 2019, at 20:33, Veni Markovski <<a href="mailto:veni@veni.com" target="_blank">veni@veni.com</a>> wrote:<br>
> <br>
> :-)<br>
> That's why I said "I've given up". <br>
> The problem is, when ISOC staff will come to chase us down that we have pending chapter members. So, hope they are reading this mail thread (and copying Nick, just in case).<br>
> <br>
> v/<br>
> <br>
> On 05/02/19 14:31, Lianna Galstyan wrote:<br>
>> Veni,<br>
>> <br>
>> We have the same issue of denied membership. We declined a membership of someone from Africa and that application is still there.<br>
>> <br>
>> Lianna<br>
>> <br>
>> On 02/05/2019 21:26, Veni Markovski wrote:<br>
>>> Siva, <br>
>>> I gave up trying to fix some of the issues. <br>
>>> In the GDPR question ISOC Bulgaria lost about half of its members - and I could understand that. <br>
>>> But then again, towards the end of the year, another 80 % were gone! The weird thing is that we emailed all of them - about 500 people, inviting them to an event we had in October, and offered them to opt-out; only one of them asked to not get more emails.
Now we are down to about 115 members. <br>
>>> Also, there're a lot of people from Africa, who are now asking to be affiliated to our chapter - obviously an error. One of them cannot be denied membership. A N.H. is asking to join from April 23rd, and although we denied the request, she's still there....<br>
>>> <br>
>>> v<br>
>>> <br>
>>> On 05/02/19 13:18, sivasubramanian muthusamy wrote:<br>
>>>> <br>
>>>> I tried to renew all subscriptions of members since 2011 expiring during 2019, there were about 300 records or so in the list, the extend command from the drop down box with select all mode, brought up a dialog box that wanted me to confirm by writing
the word 'delete', I took my chances and wrote that to confirm the 'extend" command, all I see is a progress circle for the last 60 minutes. Some screen shots attached. Are there enough computing resources committed to the ams server? Why is this confusing
instruction to confirm an "extend" command with the word 'delete'?<br>
>>>> <br>
>>>> <br>
>>> <br>
>>> -- <br>
>>> <br>
>>> Best regards, <br>
>>> Veni<br>
>>> <br>
>>> <a href="https://www.veni.com" target="_blank">https://www.veni.com</a><br>
>>> <br>
>>> pgp:5BA1366E <br>
>>> <a href="mailto:veni@veni.com" target="_blank">veni@veni.com</a><br>
>>> <br>
>>> <br>
>>> The opinions expressed above are those of the <br>
>>> author, not of any organizations, associated <br>
>>> with or related to him in any given way. <br>
>>> <br>
>>> <br>
>>> <br>
>>> _______________________________________________<br>
>>> As an Internet Society Chapter Officer you are automatically subscribed<br>
>>> to this list, which is regularly synchronized with the Internet Society Chapter Portal (AMS):<br>
>>> <br>
>>> <a href="https://admin.internetsociety.org/622619/User/Login" target="_blank">https://admin.internetsociety.org/622619/User/Login</a><br>
>> <br>
>> <br>
>> Virus-free. <a href="http://www.avast.com" target="_blank">www.avast.com</a><br>
> <br>
> -- <br>
> <br>
> Best regards, <br>
> Veni<br>
> <br>
> <a href="https://www.veni.com" target="_blank">https://www.veni.com</a><br>
> <br>
> pgp:5BA1366E <br>
> <a href="mailto:veni@veni.com" target="_blank">veni@veni.com</a><br>
> <br>
> <br>
> The opinions expressed above are those of the <br>
> author, not of any organizations, associated <br>
> with or related to him in any given way. <br>
> <br>
> _______________________________________________<br>
> As an Internet Society Chapter Officer you are automatically subscribed<br>
> to this list, which is regularly synchronized with the Internet Society Chapter Portal (AMS):<br>
> <a href="https://admin.internetsociety.org/622619/User/Login" target="_blank">https://admin.internetsociety.org/622619/User/Login</a><br>
<br>
_______________________________________________<br>
As an Internet Society Chapter Officer you are automatically subscribed<br>
to this list, which is regularly synchronized with the Internet Society Chapter Portal (AMS):<br>
<a href="https://admin.internetsociety.org/622619/User/Login" target="_blank">https://admin.internetsociety.org/622619/User/Login</a><u></u><u></u></p>
</blockquote>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
</div>
<p class="MsoNormal">_______________________________________________<br>
As an Internet Society Chapter Officer you are automatically subscribed<br>
to this list, which is regularly synchronized with the Internet Society Chapter Portal (AMS):<br>
<a href="https://admin.internetsociety.org/622619/User/Login" target="_blank">https://admin.internetsociety.org/622619/User/Login</a><u></u><u></u></p>
</blockquote>
</div>
<p class="MsoNormal"><br clear="all">
<u></u><u></u></p>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<p class="MsoNormal">-- <u></u><u></u></p>
<div>
<p class="MsoNormal">- - - - - - - - - - - - - - - - - - - - - - - - - - -<br>
Dr. Alejandro Pisanty<br>
Facultad de Química UNAM<br>
Av. Universidad 3000, 04510 Mexico DF Mexico<br>
+52-1-5541444475 FROM ABROAD<br>
+525541444475 DESDE MÉXICO SMS +525541444475<br>
Blog: <a href="http://pisanty.blogspot.com" target="_blank">
http://pisanty.blogspot.com</a><br>
LinkedIn: <a href="http://www.linkedin.com/in/pisanty" target="_blank">
http://www.linkedin.com/in/pisanty</a><br>
Unete al grupo UNAM en LinkedIn, <a href="http://www.linkedin.com/e/gis/22285/4A106C0C8614" target="_blank">
http://www.linkedin.com/e/gis/22285/4A106C0C8614</a><br>
Twitter: <a href="http://twitter.com/apisanty" target="_blank">
http://twitter.com/apisanty</a><br>
---->> Unete a ISOC Mexico, <a href="http://www.isoc.org" target="_blank">
http://www.isoc.org</a><br>
. . . . . . . . . . . . . . . .<u></u><u></u></p>
</div>
</div>
</div>
<br>
<fieldset class="gmail-m_14517788927611069mimeAttachmentHeader"></fieldset>
<pre class="gmail-m_14517788927611069moz-quote-pre">_______________________________________________
As an Internet Society Chapter Officer you are automatically subscribed
to this list, which is regularly synchronized with the Internet Society Chapter Portal (AMS):
<a class="gmail-m_14517788927611069moz-txt-link-freetext" href="https://admin.internetsociety.org/622619/User/Login" target="_blank">https://admin.internetsociety.org/622619/User/Login</a>
</pre>
</blockquote>
<br>
<pre class="gmail-m_14517788927611069moz-signature" cols="72">--
Best regards,
Veni
<a class="gmail-m_14517788927611069moz-txt-link-freetext" href="https://www.veni.com" target="_blank">https://www.veni.com</a>
pgp:5BA1366E <a class="gmail-m_14517788927611069moz-txt-link-abbreviated" href="mailto:veni@veni.com" target="_blank">veni@veni.com</a>
The opinions expressed above are those of the
author, not of any organizations, associated
with or related to him in any given way. </pre>
</div>
</blockquote>
<blockquote type="cite">
<div dir="ltr"><span>_______________________________________________</span><br>
<span>As an Internet Society Chapter Officer you are automatically subscribed</span><br>
<span>to this list, which is regularly synchronized with the Internet Society Chapter Portal (AMS):</span><br>
<span><a href="https://admin.internetsociety.org/622619/User/Login" target="_blank">https://admin.internetsociety.org/622619/User/Login</a></span><br>
</div>
</blockquote>
</div>
</div>
_______________________________________________<br>
As an Internet Society Chapter Officer you are automatically subscribed<br>
to this list, which is regularly synchronized with the Internet Society Chapter Portal (AMS):<br>
<a href="https://admin.internetsociety.org/622619/User/Login" rel="noreferrer" target="_blank">https://admin.internetsociety.org/622619/User/Login</a><br>
</blockquote></div>