<div dir="ltr"><div>Hi to all.</div><div><br></div><div>Great conversation on issues that enrich future initiatives. I think that one of the problems with communicating with membership is that the channels of communication are too many. In the present portal, one can subscribe to most. My guess is that we need to find a strategy where "less is more".</div><div><br></div><div>I expect to see in the new system some specific directives to guide our subscribing to groups. <br></div><div><br><br><div id="WISESTAMP_SIG_24aebe1bd9e999574dee926d3799e838" title="WISESTAMP_SIG_24aebe1bd9e999574dee926d3799e838"><div><table style="color:ws-gmail-api-sig;max-width:600px;direction:ltr" class="main_html date__2018_12_12___17_46">
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</tbody></table> </div></div></div></div><br><div class="gmail_quote"><div dir="ltr">On Wed, Dec 12, 2018 at 2:47 PM Eduardo Diaz <<a href="mailto:eduardodiazrivera@gmail.com">eduardodiazrivera@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:large">We expect a reduction of about 60% in our membership due the the opt-in campaign. We have done an affirmative action to contact those that have not opted-in as of last week. I have not seen the final results but I do not expect more than 10 more people to opt-in.<br></div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:large"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:large">The way I see our membership (now 850+) varies. There are some that do not care about being active in the Chapter but I know that they like to be abreast of Internet issues and such so from time to time we get questions asked or they come to our events. These are the ones that I consider the listeners. Others (the very few) are there to see what they can get from the organization. Like for example: grants to participate in meetings and other events, ISOC grants, etc. And the rest most probably do not care about the chapter and ISOC at all. These last ones are the ones that I think do not care to opt-in.</div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:large"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:large">In my experience, when we send a call to volunteers for whatever we need help with, there are always new people that come forward. So I know people are at least listening when we communicate with them.</div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:large"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:large">I agree with Susannah that our members get confused between what is ISOC and ISOC - the local Chapter - when they keep getting emails from both, many times with the same information. Is time to coordinate this communication somehow. Maybe the Advisory Committee can suggest something about this.</div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:large"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:large">-ed</div></div><br><div class="gmail_quote"><div dir="ltr">On Wed, Dec 12, 2018 at 9:00 AM Satish Babu <<a href="mailto:sb@inapp.com" target="_blank">sb@inapp.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div>I agree with Brandt on the question of who should bear the primary responsibility for the quality and quantity of membership: the local Chapter or the central organization?<br></div><div><br></div><div>IMO, the local Chapter has much more to do with these aspects than the ISOC HQ. After the post-GDPR membership fall, it is interesting to note that the retention rate varies widely between Chapters...I don't have the figures handy, but I recall figures varying from 30% to 80% retention amongst Chapters. Given that the role of the HQ is the same across the board, what would explain this variation? I would suspect it is largely the Chapter's level of engagement with its members.</div><div><br></div><div>Personally, I would maintain that the reduced number of members is more sustainable than a membership count that includes deadwood. The real question is how many of the current (reduced) membership would actively participate in policy discussions, and how we can increase this number.</div><div><br></div><div>With kind regards</div><div><br></div><div><br></div><div><br></div><div><br></div><div><br></div><div><br></div><div><br></div><div>satish<br></div><div><br></div><br><div><div><br></div></div></div><br><div class="gmail_quote"><div dir="ltr">On Wed, Dec 12, 2018 at 6:15 PM Brandt Dainow <<a href="mailto:brandt.dainow@gmail.com" target="_blank">brandt.dainow@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div lang="EN-IE"><div class="gmail-m_7970776014108876086gmail-m_1202431055178297301gmail-m_-2444900720991878751WordSection1"><p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">+1 – we have the same problem in Ireland as Dave mentions – most of our “members” are inactive. However, as Ireland only has 4 million people, our total membership is less than 70, so we struggle to get enough people for a quorum for the AGM.<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">I am not sure how common this problem is. The fact there are two levels of formal procedures for what to do with a chapter which has collapsed through inactivity suggests this is a common problem. If so, it seems to me that ISOC should be focusing on gaining <i>active </i>membership through a formal policy and program, to the same degree as it puts energy into achieving it’s goals. However, the failure of initiatives to make the society more democratic suggests that leadership do not take membership participation as seriously as many chapter delegates. I think there are two issues here. Firstly, senior leadership has no contact at all with ordinary members – there are no webcasts, no policy or other leadership letters, no forums for ordinary members to question them, not even something as basic as a regular newsletter. I administer a tiny 300 member professional body in Ireland, and even they manage to produce two printed magazines per year, so ISOC should be able to do something to communicate with members. Secondly, and I think more importantly, members are irrelevant to ISOC funding. So, in the end, it doesn’t make any difference to ISOC leadership how many members chapters have or how active they are. In fact, ISOC could have no members and still get funding, maintain staff, and achieve many of its goals. In this respect, members are nice to have, but not very important.<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">It seems to me ISOC membership is in a void between a (weak) desire by leadership to have members and an unwillingness to make the changes required to give them a meaningful role. As a result, nothing serious is done to improve the membership situation.<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">It is impossible for ISOC to be a “bottom-up multi-stakeholder organization" with its existing structure and constitution. Efforts to change either of these have been blocked by upper levels of staff and leadership. I have no evidence why, as these decisions are taken in private and not disclosed. This secrecy is, itself, a symptom of the problem. However, it is self-evident that the changes would require a substantial reduction in the power of top-level leadership, much more scrutiny of staff activity, and a big change in finances (for example, ISOC spends more on staff travel than is given to all the chapters globally). Given that ISOC will continue to get its funding without these changes, what motivation exists for any changes by those with the power to make those changes?<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">ON THE OTHER HAND:<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">ISOC is very generous with funding. It works hard to make funding available, to communicate and encourage people to access it. I am sure many of you have experience of making funding applications, and I am sure you have found ISOC the easiest to work with in this respect. So, while we may like ISOC to be more democratic and put more effort into membership, there is nothing to stop chapters from getting funds for their own membership drives, or funding activities which can encourage more active participation.<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Absent a serious and global push for fundamental changes in ISOC structure, I therefore recommend chapters focus on getting better membership themselves, and not look to the central organisation.<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Regards,<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Brandt Dainow<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><a href="mailto:brandt.dainow@gmail.com" target="_blank">brandt.dainow@gmail.com</a><u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><a href="https://www.researchgate.net/profile/Brandt_Dainow" target="_blank">https://www.researchgate.net/profile/Brandt_Dainow</a><u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><a href="http://www.imediaconnection.com/profiles/brandt.dainow" target="_blank">http://www.imediaconnection.com/profiles/brandt.dainow</a><u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p><p class="MsoNormal"><b><span style="font-size:10pt;font-family:Tahoma,sans-serif" lang="EN-US">From:</span></b><span style="font-size:10pt;font-family:Tahoma,sans-serif" lang="EN-US"> Chapter-delegates [mailto:<a href="mailto:chapter-delegates-bounces@elists.isoc.org" target="_blank">chapter-delegates-bounces@elists.isoc.org</a>] <b>On Behalf Of </b>Dave Burstein<br><b>Sent:</b> 11 December 2018 23:02<br><b>To:</b> Andrew Sullivan<br><b>Cc:</b> ISOC Chapter Delegates<br><b>Subject:</b> [Chapter-delegates] How many members do we have?<u></u><u></u></span></p><p class="MsoNormal"><u></u> <u></u></p><div><div><p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif">All<u></u><u></u></span></p></div><div><p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif"><u></u> <u></u></span></p></div><div><p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif">Andrew notes, accurately, that ISOC's membership should not have been claimed we had 110,000 members.<u></u><u></u></span></p></div><div><p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif"><u></u> <u></u></span></p></div><div><p class="MsoNormal"><b><span style="font-family:"Trebuchet MS",sans-serif">The figure was prominently on our home page, however. </span></b><span style="font-family:"Trebuchet MS",sans-serif">Those closely involved in ISOC always knew it was inaccurate, but refused to take it off the home page even after it was brought up and discussed at the top. ISOC used the claim in advocacy. <u></u><u></u></span></p></div><div><p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif"><u></u> <u></u></span></p></div><div><p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif">The home page also said ISOC was "a trusted source." Trust needs to be earned, not claimed.<u></u><u></u></span></p></div><div><p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif"><u></u> <u></u></span></p></div><div><p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif">All of us want to be proud of what ISOC is accomplishing. We share the powerful human trait of "confirmation bias." It is very hard for anyone to listen to what disagrees with one's own beliefs, including that a group we are part of is to be admired. <u></u><u></u></span></p></div><div><p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif"><u></u> <u></u></span></p></div><div><p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif">ISOC, almost all of us agree, can and should be doing more to bring a great Internet to everyone. (We disagree on how to do that, of course.) <u></u><u></u></span></p></div><div><p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif"><u></u> <u></u></span></p></div><div><p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif">To be effective, we need to look honestly at what we are doing. In practice, those raising problems were told, "you're shouldn't be so negative," often attacked and shot down. <u></u><u></u></span></p></div><div><p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif"><u></u> <u></u></span></p></div><div><p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif">I'm still here, because I believe ISOC, with a $30M/year subsidy from .org, has the potential to be the most powerful <u>pro-consumer</u> force on the net. But I've watched for several years as those who agreed, and supported issues like more chapter funding got burned out and left. <u></u><u></u></span></p></div><div><p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif"><u></u> <u></u></span></p></div><div><p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif">I knew Kathy for years as one of the most progressive in D.C. circles and expected her to do much more. I know several of the board members to be hardworking, articulate, concerned, and of good faith. I know the same is true of Andrew. <u></u><u></u></span></p></div><div><p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif"><u></u> <u></u></span></p></div><div><p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif">Can we be honest with ourselves and do better? 75% of the Internet is not in the U.S., Western Europe, and allies. China alone is 40% and their achievements remarkable. (344M have fiber home connections.) I am not naive about the Chinese government, but we can never be truly effective organizing the Internet without including them, as well as the many others not well-represented here.<u></u><u></u></span></p></div><div><p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif">------------<u></u><u></u></span></p></div><div><p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif"><u></u> <u></u></span></p></div><div><p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif">Unfortunately, Andrew is wrong that we now have <u></u><u></u></span></p></div><div><p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif"><u></u> <u></u></span></p></div><div><blockquote style="border-color:currentcolor currentcolor currentcolor rgb(204,204,204);border-style:none none none solid;border-width:medium medium medium 1pt;padding:0cm 0cm 0cm 6pt;margin:5pt 0cm 5pt 4.8pt"><p class="MsoNormal">an<span class="gmail-m_7970776014108876086gmail-m_1202431055178297301gmail-m_-2444900720991878751gmaildefault"><span style="font-family:"Trebuchet MS",sans-serif"> </span></span>admittedly smaller list of confirmed and clearly engaged members. <u></u><u></u></p></blockquote><div><p class="MsoNormal"><u></u> <u></u></p></div><div><p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif">I wish that were true. But I know in New York the majority of our "members" are nothing more than people who have agreed to be on a mailing list. I don't think we've had a meeting with even 75 of our "2,500" members in at least the last 5 years. The maximum number of people who have done <i>anything at all</i> is perhaps 400, and very few of them are "clearly engaged." <u></u><u></u></span></p></div><div><p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif"><u></u> <u></u></span></p></div><div><p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif">Which I, Andrew, and many others are working to improve.<u></u><u></u></span></p></div><div><p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif"><u></u> <u></u></span></p></div><div><p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif">Dave<u></u><u></u></span></p></div><div><p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif">(Who would much rather be discussing the right radios for rural Africa or the unhyped prospects of 5G, rather than wasting time in what should be unneeded organizational problems. If we become the "bottom-up multi-stakeholder organization" Kathy wanted us to be, we would be doing a much better job delivering what we all believe in.)<u></u><u></u></span></p></div></div></div></div></div>_______________________________________________<br>
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</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr" class="gmail-m_7970776014108876086gmail_signature"><b><font face="verdana, sans-serif">NOTICE:</font></b> <span>This email may contain information which is confidential and/or subject to legal privilege, and is intended for the use of the named addressee only. If you are not the intended recipient, you must not use, disclose or copy any part of this email. If you have received this email by mistake, please notify the sender and delete this message immediately.</span></div>
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