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<p>Hi Christine, <br>
</p>
<p>Thanks so much for your response: <br>
</p>
<br>
<div class="moz-cite-prefix">On 15/08/2018 11:06, Christine
Saegesser wrote:<br>
</div>
<blockquote type="cite"
cite="mid:20DE2330-A4CE-43B1-BE42-31354CC332D9@isoc.org">
<meta http-equiv="Content-Type" content="text/html;
charset=windows-1252">
Hi Susannah, <br class="">
<br class="">
Thanks for sharing these questions on the list. Here some more
background on both topics: <br class="">
<b class=""><br class="">
</b>
<div class=""><b class="">Association Management System (AMS)
replacement project<br class="">
==================================================</b><br
class="">
<br class="">
This project was started in late 2016 and the Chapter Advisory
Council Steering Committee has been kept in the loop throughout
the process. For the last several years there has been dialog
with the Chapters with the latest update being a presentation
made by Lincoln McNey and Malisa Haley on the Chapter Advisory
Council Steering Committee's June 2018 call. <br class="">
<br class="">
- The presentation made on this occasion is available here: <a
href="https://isoc.box.com/s/0b1otw56b09unh4glvuf8ow534nah07q"
class="" moz-do-not-send="true">https://isoc.box.com/s/0b1otw56b09unh4glvuf8ow534nah07q</a> <br
class="">
<br class="">
- The recording of this call is available
here: <a class="moz-txt-link-freetext" href="https://isoc.box.com/s/xro5lqo8qem1ihgblqmdbjr1s2iph2g5">https://isoc.box.com/s/xro5lqo8qem1ihgblqmdbjr1s2iph2g5</a> <br
class="">
<br class="">
</div>
</blockquote>
- Excellent, thanks for these links. <br>
<blockquote type="cite"
cite="mid:20DE2330-A4CE-43B1-BE42-31354CC332D9@isoc.org">
<div class="">
The specifications on which the choice of the new system
(MemberNova) were, among many other aspects that needed to be
considered, based on an ongoing dialogue with the Chapters.
The Chapter part of this project is indeed a significant one
even though the use of the tool as such (and thus the need for
compatibility) will be much broader than the Chapter
community (incl. individual members, organizational members,
grants management, event management, etc.). <br class="">
<br class="">
There were a lot of pieces that had to be brought together
throughout this process. However, what ultimately drove the
selection of the MemberNova platform was Chapter-based
functionality, which, given our priority
to support our Chapters, was "weighted" higher than any other
area of functionality. <br class="">
<br class="">
Going forward, the plan is to invite a set of Chapter
representatives to do some early testing and provide feedback on
the Beta system. We expect this to happen in early in Q4. <br
class="">
</div>
</blockquote>
- Great. And I see that the planned timeline is to go live in early
2019, so we won't have too long to wait until we can get our hands
on an improved system.<br>
<blockquote type="cite"
cite="mid:20DE2330-A4CE-43B1-BE42-31354CC332D9@isoc.org">
<div class="">
<br class="">
An update on the AMS replacement project will also be on the
agenda of the next full Chapter Advisory call on 18 September. <br
class="">
</div>
</blockquote>
- I hope to be able to attend and find out more. <br>
<blockquote type="cite"
cite="mid:20DE2330-A4CE-43B1-BE42-31354CC332D9@isoc.org">
<div class="">
<b class=""><br class="">
</b>
<div class=""><b class="">Surveys<br class="">
=======</b><br class="">
<br class="">
We do indeed use surveys from time to time to gather input
from the members and Chapters to gather feedback. One such
survey is the recent "Tools survey" that was shared with all
Internet Society members worldwide to gain a better
understanding of the tools our Internet Society community uses
for communication and how we might use those tools to more
effectively serve our members and improve their membership
experience. A total of 2038 members responded. The feedback
and data collected from this survey will be analyzed to help
us identify future communications and engagement tools
to implement for our communities going forward. <br class="">
<br class="">
While this survey was open for all individual members,
we can consider a more Chapter specific version of this going
forward. <br class="">
</div>
</div>
</blockquote>
- I think it would be beneficial to both ISOC and the Chapters to
conduct yearly Chapter surveys to gauge needs/offer two-way feedback
etc in addition to the Chapter evaluations that are already
conducted. Perhaps this is something I can discuss further with the
ChAC. <br>
<blockquote type="cite"
cite="mid:20DE2330-A4CE-43B1-BE42-31354CC332D9@isoc.org">
<div class="">
<div class="">
<br class="">
Another survey that was just shared with the Chapter leaders
earlier today is a survey that asks for feedback and
suggestions for improvement of the Internet Society's Beyond
the Net funding support. Please do watch out for this message
as your feedback is key to making sure these tools are useful
and relevant for the Chapters!<br class="">
</div>
</div>
</blockquote>
- Yes, I saw this and have provided input. <br>
<blockquote type="cite"
cite="mid:20DE2330-A4CE-43B1-BE42-31354CC332D9@isoc.org">
<div class="">
<div class="">
<br class="">
<b class="">Some other opportunities for Chapter volunteers to
help shape what we do<br class="">
=============================================================</b><br
class="">
<br class="">
This year, we are also working with Chapter volunteers on
various other projects, such as: <br class="">
<br class="">
- The selection of Beyond the Net medium and large project
(this is the first time the Selection Committee is made up
exclusively by Chapter volunteers)<br class="">
<br class="">
- The revision of the Chapter Performance Evaluation Criteria:
we have a group of 19 Chapter volunteers from all 6 regions
who is currently busy revising the set of criteria used for
this evaluation. <br class="">
<br class="">
We hope that this provides some useful answers to the points
you brought up and look forward to discussing these as we go
along. <br class="">
</div>
</div>
</blockquote>
- Yes, thank you again for this information.<br>
<br>
Susannah <br>
<br>
President <br>
San Francisco Bay Area Internet Society Chapter<br>
<a class="moz-txt-link-abbreviated" href="http://www.sfbayisoc.org">www.sfbayisoc.org</a><br>
<br>
<br>
<br>
<blockquote type="cite"
cite="mid:20DE2330-A4CE-43B1-BE42-31354CC332D9@isoc.org">
<div class="">
<div class="">
<br class="">
Best,</div>
<div class=""><br class="">
</div>
<div class="">Christine</div>
<div class=""><br class="">
<div class="">---------------------------------------------------------------<br
class="">
Internet Society (ISOC)<br class="">
Christine Saegesser Baethge<br class="">
Senior Manager Global Chapter Development<br class="">
Website: <a class="moz-txt-link-abbreviated" href="http://www.InternetSociety.org">www.InternetSociety.org</a><br class="">
---------------------------------------------------------------<br
class="">
<br class="">
</div>
<br class="">
<blockquote type="cite" class="">On 14. Aug 2018, at 20:08,
Susannah Gray <a class="moz-txt-link-rfc2396E" href="mailto:susannah.gray@gmail.com"><susannah.gray@gmail.com></a> wrote:<br
class="">
<br class="">
Hi all,<br class="">
<br class="">
I'm not sure who to direct these two questions to so I'm
throwing them out here in the hope that the right person
will jump in and provide more details:<br class="">
<br class="">
- Todd mentioned that a new membership management portal is
in the works (AMS project/Membernova). He noted that the
ChAC was given a presentation about this and that ISOC is
moving ahead with implementation. Where can I find details
regarding this? Is this presentation online somewhere? What
are the expected implementation timelines? Were the Chapters
surveyed about their needs for membership management? Can
the ChAC provide more insight (perhaps it was discussed in a
ChAC call that I missed)?<br class="">
<br class="">
- Chapters survey: does ISOC ever conduct surveys to gather
feedback, from Chapters, on the support/communication/tools
etc it provides to the Chapters?<br class="">
<br class="">
Thanks in advance for your input.<br class="">
<br class="">
Susannah<br class="">
<br class="">
<br class="">
Susannah Gray<br class="">
President<br class="">
San Francisco Bay Area Internet Society Chapter<br class="">
<a class="moz-txt-link-abbreviated" href="http://www.sfbayisoc.org">www.sfbayisoc.org</a><br class="">
<br class="">
<br class="">
_______________________________________________<br class="">
As an Internet Society Chapter Officer you are automatically
subscribed<br class="">
to this list, which is regularly synchronized with the
Internet Society<br class="">
Chapter Portal (AMS): <a class="moz-txt-link-freetext" href="https://portal.isoc.org">https://portal.isoc.org</a><br class="">
</blockquote>
<br class="">
</div>
</div>
</blockquote>
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