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<p>Hi Andrew, <br>
</p>
<p><br>
</p>
<p>Thanks for your mail. <br>
</p>
<br>
<div class="moz-cite-prefix">On 14/08/2018 14:32, Andrew Sullivan
wrote:<br>
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<p style="margin-top:0;margin-bottom:0">Hi there,</p>
<p style="margin-top:0;margin-bottom:0"><br>
</p>
<p style="margin-top:0;margin-bottom:0">I can't actually answer
either of these questions, but I do wish to be crystal clear
about something: every ISOC staff member I've ever spoken to
takes very seriously input from chapters and that relationship
more generally. I am also myself deeply committed to making
sure that the chapter system is strong and well-supported. I
want these questions to be answered to everyone's
satisfaction.<br>
</p>
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</blockquote>
- Absolutely: I am certain that someone will be along shortly to
provide further info/answers as per usual. As the upgrading of the
membership management portal was a topic that was raised a few weeks
ago on the list, I wanted to be sure it didn't fall by the wayside.
I wanted to raise the issue of chapter surveys as I don't recall
having seen such a thing over the last 2.5 years and thought it may
be a useful tool for both Chapters/ISOC and perhaps such a thing is
already on ISOC's radar.<br>
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</p>
<p style="margin-top:0;margin-bottom:0"><br>
</p>
<p style="margin-top:0;margin-bottom:0">Particularly because of
Todd's departure from ISOC, as well as the transition in the
CEO office, I hope everyone will forgive me if I miss
something during the handover. Please feel free to hold me to
account if I do. In particular, if you don't get answers to
these questions in time for any resulting changes, please hit
me up to make sure I haven't missed anything.</p>
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- Wishing you the best of luck with the new role and look forward to
collaborating with you.<br>
<br>
Regards, <br>
<br>
Susannah <br>
<br>
<br>
Susannah Gray<br>
President<br>
San Francisco Bay Area Internet Society Chapter<br>
<a class="moz-txt-link-abbreviated" href="http://www.sfbayisoc.org">www.sfbayisoc.org</a><br>
<br>
<br>
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</p>
<p style="margin-top:0;margin-bottom:0">Best regards,</p>
<p style="margin-top:0;margin-bottom:0"><br>
</p>
<p style="margin-top:0;margin-bottom:0">A<br>
</p>
</div>
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<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt"
face="Calibri, sans-serif" color="#000000"><b>From:</b>
Chapter-delegates
<a class="moz-txt-link-rfc2396E" href="mailto:chapter-delegates-bounces@elists.isoc.org"><chapter-delegates-bounces@elists.isoc.org></a> on behalf of
Susannah Gray <a class="moz-txt-link-rfc2396E" href="mailto:susannah.gray@gmail.com"><susannah.gray@gmail.com></a><br>
<b>Sent:</b> Tuesday, August 14, 2018 2:08:24 PM<br>
<b>To:</b> <a class="moz-txt-link-abbreviated" href="mailto:chapter-delegates@elists.isoc.org">chapter-delegates@elists.isoc.org</a><br>
<b>Subject:</b> [Chapter-delegates] Membership Management and
Surveys</font>
<div> </div>
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<div class="BodyFragment"><font size="2"><span
style="font-size:11pt;">
<div class="PlainText">Hi all,<br>
<br>
I'm not sure who to direct these two questions to so I'm
throwing them <br>
out here in the hope that the right person will jump in
and provide more <br>
details:<br>
<br>
- Todd mentioned that a new membership management portal
is in the works <br>
(AMS project/Membernova). He noted that the ChAC was given
a <br>
presentation about this and that ISOC is moving ahead with
<br>
implementation. Where can I find details regarding this?
Is this <br>
presentation online somewhere? What are the expected
implementation <br>
timelines? Were the Chapters surveyed about their needs
for membership <br>
management? Can the ChAC provide more insight (perhaps it
was discussed <br>
in a ChAC call that I missed)?<br>
<br>
- Chapters survey: does ISOC ever conduct surveys to
gather feedback, <br>
from Chapters, on the support/communication/tools etc it
provides to the <br>
Chapters?<br>
<br>
Thanks in advance for your input.<br>
<br>
Susannah<br>
<br>
<br>
Susannah Gray<br>
President<br>
San Francisco Bay Area Internet Society Chapter<br>
<a href="http://www.sfbayisoc.org" moz-do-not-send="true">www.sfbayisoc.org</a><br>
<br>
<br>
_______________________________________________<br>
As an Internet Society Chapter Officer you are
automatically subscribed<br>
to this list, which is regularly synchronized with the
Internet Society<br>
Chapter Portal (AMS): <a href="https://portal.isoc.org"
moz-do-not-send="true">https://portal.isoc.org</a><br>
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